Venue Executive

About the Role A VE is responsible for managing the operations and customer experience of the sports facilities he or she is assigned to. Some highlights of the role include: ● To ensure all bookings, payments and addons are being managed on the App. ● Greeting, interacting with customers, answering to their queries and creating a positive environment at the sports facility for the customers ● Being responsible for the infrastructure readiness of a sports facility and reporting to the Venue Manager in a timely manner. He / she will be responsible to work with the team for maintenance and upkeep of the facility. ● Ensuring hygiene is top class and all utilities (water, electricity, washroom, CCTV, changing rooms, vending machines, playing area) are properly functioning. ● To develop an expertise in the tools that are used to manage operations - ensuring all bookings are reported in the Hudle App, Connecteam and Slack. ● To ensure branding and signages are installed well and is enhancing the ambience of the facility. ● To ensure equipment is readily available for the customers. ● Work with the managers directly to implement policies and follow them. ● Represent Hudle with high ownership, integrity and professionalism. Qualifications & Requirements: ● Graduate in any field & Basic interest in sport. ● Functional understanding of technology. ● Conversant in Hindi. English is a bonus. (conversational knowledge of regional languages as per location is also a plus). ● Very high in integrity, punctuality and great at customer service. ● Past experience in the event management and hospitality industry, including hotels, retail, QSRs, facility management is preferred. Benefits: ● Competent Salary with great working environment ● ESI, PF and other statutory benefits for all employees ● Incentivesfor overtime & extra days worked

Job Type: Full-time

Pay: ₹22,000.00 - ₹25,000.00 per month

Work Location: In person