About the Role: We are seeking a skilled and experienced Email Communications and Marketing Expert to join our team on a part-time, remote basis. The ideal candidate has at least 4 years of hands-on experience in email marketing and is proficient in Customer.io or similar tools. In this role, you'll be responsible for developing, executing, and optimizing email marketing campaigns that engage our audience and drive measurable business outcomes. You will also play a key role in responding to customer inquiries and maintaining high engagement levels. Key Responsibilities: Design, build, and manage email marketing campaigns using Customer.io or similar platforms. Create email templates, workflows, and automation sequences tailored to different customer segments. Monitor campaign performance metrics (open rates, CTRs, conversions) and continuously optimize for better results. Conduct A/B testing to identify effective subject lines, content formats, and delivery times. Collaborate with internal teams to align email campaigns with broader marketing goals. Manage customer responses and provide timely, helpful communication to support customer retention and satisfaction. Maintain compliance with email marketing best practices and relevant legal regulations (e.g., GDPR, CAN-SPAM). Prepare and present campaign reports and insights to stakeholders. Required Qualifications: Minimum of 4 years of experience in email marketing. Proven expertise in using Customer.io or similar email marketing tools. Strong copywriting and editing skills with a keen eye for detail. Solid understanding of segmentation, personalization, and automation best practices. Experience handling customer queries via email in a professional and empathetic manner. Analytical mindset with proficiency in interpreting email performance metrics. Ability to work independently and manage time effectively in a remote environment. Good communication and collaboration skills. Show more Show less
About the Role: We are seeking a skilled and experienced Email Communications and Marketing Expert to join our team on a full-time, remote basis. The ideal candidate has at least 4 years of hands-on experience in email marketing and is proficient in Customer.io or similar tools. In this role, you'll be responsible for developing, executing, and optimizing email marketing campaigns that engage our audience and drive measurable business outcomes. You will also play a key role in responding to customer inquiries and maintaining high engagement levels. You are expected to be available for 4 hours during the evening IST hours, from 6:00 PM to 10:00 PM, to collaborate with stakeholders in the US. The remaining working hours can be scheduled during the daytime at your convenience. Key Responsibilities: Design, build, and manage email marketing campaigns using Customer.io or similar platforms. Create email templates, workflows, and automation sequences tailored to different customer segments. Monitor campaign performance metrics (open rates, CTRs, conversions) and continuously optimize for better results. Conduct A/B testing to identify effective subject lines, content formats, and delivery times. Collaborate with internal teams to align email campaigns with broader marketing goals. Manage customer responses and provide timely, helpful communication to support customer retention and satisfaction. Maintain compliance with email marketing best practices and relevant legal regulations (e.g., GDPR, CAN-SPAM). Prepare and present campaign reports and insights to stakeholders. Required Qualifications: Minimum of 4 years of experience in email marketing. Proven expertise in using Customer.io or similar email marketing tools. Strong copywriting and editing skills with a keen eye for detail. Solid understanding of segmentation, personalization, and automation best practices. Experience handling customer queries via email in a professional and empathetic manner. Analytical mindset with proficiency in interpreting email performance metrics. Ability to work independently and manage time effectively in a remote environment. Good communication and collaboration skills. Show more Show less
Job Description: We are hiring an AI/ML Engineer to turn data into actionable insights through predictive models and automation. Strong understanding of machine learning algorithms and production-level deployment required. Required Skills & Qualifications: 5+ years of experience in AI/ML engineering, particularly within Azure Cloud and AI ecosystems. Strong hands-on expertise with OpenAI models, including knowledge of training, distillation, and model internals. Proficiency in Python, and experience with frameworks such as LangChain, FastAPI, or similar. Experience designing multi-threaded and concurrent systems optimized for performance and rate-limit constraints. Deep understanding of agent-based architectures, autonomous workflows, and orchestration techniques. Solid experience with PostgreSQL (PSQL) and SQL for building complex queries, performance tuning, and managing structured datasets. Familiarity with RAG, embedding-based retrieval, and vector databases. Understanding of LLM tokenization, rate limits, and optimization strategies for throughput and cost control. Responsibilities: Develop and deploy AI-driven applications leveraging Azure AI and OpenAI models. Design multi-threaded and parallel processing systems that operate efficiently within rate-limited API environments. Build intelligent agent-based AI architectures capable of dynamic reasoning and task automation. Integrate and manage PostgreSQL (PSQL) and other SQL-based systems for structured data access, transformation, and analysis. Perform data engineering tasks including data ingestion, transformation, and feature extraction for AI models. Optimize prompt workflows and token usage for LLM interaction, using tools like LangChain, FastAPI, and Azure OpenAI. Implement LLM-driven pipelines including RAG (retrieval-augmented generation), prompt chaining, and model evaluation. Collaborate with DevOps and cloud engineers to ensure secure, scalable, and efficient deployment of AI services on Azure. Contribute to improving model performance via prompt design, fine-tuning, or integration with external data sources. Show more Show less
About the Role: We are seeking a Brand Consultant with a strong foundation in UI/UX design and hands-on experience using Figma to translate brand identity into compelling digital experiences. The ideal candidate will also possess front-end development skills to create and implement basic web pages using HTML, CSS, and JavaScript. Excellent communication skills is must and prior experience working with US-based clients is desirable. Key Responsibilities: Design intuitive and engaging UI/UX flows using Figma. Translate design mockups into responsive and accessible HTML/CSS/JavaScript web pages. Conduct brand audits and provide actionable recommendations for design alignment. Ensure consistency in design language, typography, color schemes, and user interactions. Present design concepts and brand strategies to clients and stakeholders with clarity and confidence. Adapt designs based on user feedback, A/B testing, and usability best practices. Work closely with development and marketing teams to align branding and functional requirements. Excellent verbal and written English communication skills Required Skills & Qualifications: 3+ years of experience as a Ccreative designer, UI/UX Designer, or similar role. Proficiency in Figma, including components, auto-layouts, and design systems. Strong knowledge of HTML, CSS, and JavaScript for basic webpage development. Portfolio demonstrating successful brand and UX work across web or mobile interfaces. Experience working directly with US-based clients or teams; strong understanding of US design sensibilities. Excellent communication and presentation skills. Ability to work independently and manage multiple projects. Nice to Have: Familiarity with front-end frameworks like React or Vue. Basic understanding of SEO and accessibility best practices. Experience working in agile environments or with cross-functional teams. Show more Show less
About the Role: We are seeking a Brand Consultant with a strong foundation in UI/UX design and hands-on experience using Figma to translate brand identity into compelling digital experiences. The ideal candidate will also need to possess front-end development skills to create and implement basic web pages using HTML, CSS, and JavaScript. Excellent communication skills is must and prior experience working with US-based clients is desirable. Key Responsibilities: Design intuitive and engaging UI/UX flows using Figma. Translate design mockups into responsive and accessible HTML/CSS/JavaScript web pages. Conduct brand audits and provide actionable recommendations for design alignment. Ensure consistency in design language, typography, colour schemes, and user interactions. Present design concepts and brand strategies to clients and stakeholders with clarity and confidence. Adapt designs based on user feedback, A/B testing, and usability best practices. Work closely with development and marketing teams to align branding and functional requirements. Excellent verbal and written English communication skills. Qualifications: 3+ years of experience as a Ccreative designer, UI/UX Designer, or similar role. Proficiency in Figma, including components, auto-layouts, and design systems. knowledge of HTML, CSS, and JavaScript for basic webpage development. Portfolio demonstrating successful brand and UX work across web or mobile interfaces. Experience working directly with US-based clients or teams; strong understanding of US design sensibilities. Excellent communication and presentation skills. Ability to work independently and manage multiple projects. Nice to Have: Familiarity with front-end frameworks like React or Vue. Experience working in agile environments or with cross-functional teams. Show more Show less
You are a talented Python Developer with a strong background in Flask, and you will be an integral part of our team's growth. Your primary responsibilities will include designing, developing, and maintaining web applications and APIs to ensure optimal performance, scalability, and security. This role involves a blend of remote work and collaboration at our Coimbatore office. Your key duties will involve developing and managing scalable web applications using Python and Flask, as well as creating RESTful APIs for both internal and external integrations. You will work closely with front-end developers, designers, and other teams to provide seamless user experiences. Additionally, you will focus on optimizing applications for performance, security, and scalability while adhering to best practices and producing clean, maintainable, and well-documented code. In this role, you will be expected to troubleshoot and resolve application issues promptly, participate in code reviews, sprint planning, and engage in technical discussions. The ideal candidate will hold a Bachelor's degree in Computer Science, Engineering, or a related field, or possess equivalent practical experience. You should have at least 4 years of professional experience in Python development, with a strong command of the Flask framework. Experience in building and consuming RESTful APIs, familiarity with databases (MySQL/PostgreSQL) and ORM frameworks (preferably SQLAlchemy), and knowledge of front-end technologies such as HTML, CSS, and JavaScript are essential. Proficiency in version control systems, particularly Git, and an understanding of Agile/Scrum methodologies will be advantageous.,
You are a talented Python Developer with extensive experience in Flask, looking to join a dynamic team in designing, developing, and maintaining web applications and APIs. Your role will involve ensuring the performance, scalability, and security of these applications while collaborating with various teams at our Coimbatore office. Your responsibilities will include developing and maintaining scalable web applications using Python and Flask, designing and implementing RESTful APIs for internal and external integrations, and working closely with front-end developers and designers to provide seamless user experiences. You will also be responsible for optimizing applications for performance, security, and scalability, writing clean and well-documented code following best practices, and resolving application issues promptly. Additionally, your role will involve participating in code reviews, sprint planning, and technical discussions. To excel in this role, you should possess a Bachelor's degree in Computer Science, Engineering, or a related field, along with at least 4 years of professional experience in Python development. You must have a strong command of the Flask framework, experience in building and consuming RESTful APIs, and knowledge of databases such as MySQL or PostgreSQL, as well as ORM frameworks like SQLAlchemy. Familiarity with HTML, CSS, JavaScript, and front-end integration is essential, along with proficiency in version control systems like Git and an understanding of software development best practices, particularly Agile/Scrum methodologies.,
About the Role: We’re looking for a Founding Sales Development Representative (SDR) to join our early team and play a pivotal role in shaping our go-to-market strategy. This is not your typical SDR position — you’ll wear multiple hats: building sales processes, creating collateral, generating pipeline, and designing the way we engage with prospects and customers. If you have experience selling managed services, enterprise support, or IT services, and you’re excited about building something from the ground up, this role is for you. What You’ll Do: Build Sales Infrastructure Design and implement the full sales development process, from outreach to qualification and handoff. Create scalable playbooks, scripts, and outreach cadences. Develop collateral (e.g., demo videos) that clearly showcase the value of our services. Lead Generation & Outreach Research and identify potential customers in IT, enterprise, and services markets. Drive outbound campaigns via email, phone, and LinkedIn to generate qualified opportunities. Test and optimize different messaging and channels to find repeatable growth levers. Inbound Lead Management Serve as the first point of contact for inbound leads. Qualify prospects and ensure smooth handoff to founders or account executives. Optimize the inbound funnel for speed and conversion. Collaboration & Feedback Work closely with founders to refine positioning and go-to-market strategy. Capture customer insights and feedback to influence service offerings and roadmap. Track metrics, analyze results, and continuously refine processes. What We’re Looking For: 1–3 years of experience in sales development, business development, or a related role. Proven success in selling managed services, enterprise support, or IT services. Strong written and verbal communication skills. Ability to thrive in ambiguity and create structure where none exists. Entrepreneurial mindset with a bias for action and experimentation. Comfortable with building processes and workflows from scratch. Desire to grow into a leadership role as the team scales. Why Join Us: Be a founding go-to-market hire with ownership and influence from day one. Work closely with founders on strategy and execution. Opportunity to shape the company’s sales engine and culture from the ground up.
About the Role: We are looking for a proactive and organized HR & Operations Executive to manage end-to-end human resources functions and oversee office operations. This role involves recruitment, policy development, payroll management, and ensuring smooth day-to-day administration of the office. The ideal candidate should be detail-oriented, people-focused, and capable of handling multiple responsibilities independently. Key Responsibilities: Recruitment & Talent Management Manage full-cycle recruitment (sourcing, screening, interviewing, and onboarding). Build and maintain a pipeline of qualified candidates for future needs. Coordinate induction programs and employee engagement activities. HR Operations & Compliance Draft and implement HR policies and procedures aligned with organizational goals. Maintain employee records and handle statutory compliance (PF, ESI, gratuity, etc.). Manage attendance, leave, and employee database systems. Payroll & Compensation Process monthly payroll accurately and on time. Handle salary structure, tax deductions, reimbursements, and related queries. Liaise with finance for payroll and compliance reports. Office Administration & Operations Oversee day-to-day office operations for smooth functioning. Coordinate with vendors, facilities, and service providers. Support management in organizing meetings, events, and other operational activities. Qualifications & Skills: Bachelor’s/Master’s degree in HR, Business Administration, or related field. 2–5 years of experience in HR and office administration ( startup/SME experience preferred ). Strong knowledge of HR policies, labor laws, and payroll processes. Excellent communication, organizational, and people management skills. Ability to multitask and work independently with minimal supervision. What We Offer: Competitive salary based on experience Opportunity to build HR processes from the ground up A dynamic and collaborative work environment
Job Summary: We are seeking a motivated and customer-centric Customer Success Associate to support and engage with our U.S.-based clients. The ideal candidate will have 1 to 3 years of experience in a customer-facing role, with a strong focus on delivering value, resolving customer issues, and fostering long-term relationships. You will play a critical role in ensuring customer satisfaction, retention, and success with our products and services. Key Responsibilities: Act as the main point of contact for customers, building trusted relationships and driving satisfaction. Guide new customers through onboarding, product setup, and best practices. Monitor account usage and proactively identify opportunities for improvement, expansion, or upsell. Respond to customer questions and troubleshoot issues with empathy and efficiency. Collect feedback and share insights with product and engineering teams to drive improvements. Track key metrics such as renewals, NPS, churn, and customer health. Collaborate with the sales and marketing team to draft, schedule, and analyze email marketing campaigns (MailJet, HubSpot, Typeform) and track lead responses. Assist with social media content and basic graphic design using templates (Canva, Figma, Pitch, Adobe). Required Skills & Qualifications: 1–3 years of experience in Customer Success, Customer Support, or a similar client-facing role. Experience working with U.S.-based customers is highly preferred. Excellent communication skills in English (verbal and written). Strong problem-solving and interpersonal skills. Familiarity with CRM systems like Salesforce, HubSpot, or Zendesk is a plus. Ability to multitask and prioritize in a fast-paced environment. Self-motivated, detail-oriented, and proactive. Preferred Qualifications: Bachelor’s degree in Business, Communications, or a related field. Experience in SaaS, e-commerce, or tech-based companies is a plus. Knowledge of customer success metrics and practices. What We Offer: A collaborative, supportive work culture. Opportunities for career growth and professional development. Exposure to global clients and cross-functional teams.
About the Role: We are looking for a Marketing Associate with a strong focus on marketing for US-based customers. The ideal candidate will have excellent communication skills, the ability to understand US market dynamics, and experience in executing campaigns that drive engagement, leads, and brand visibility. Key Responsibilities: Plan and execute marketing campaigns targeted at US customers. Create and adapt marketing content (emails, blogs, presentations, social media posts) for US audiences. Support digital marketing initiatives including SEO, SEM, email campaigns, and paid ads. Conduct competitor and market research focused on US industries. Collaborate with sales teams to generate leads and nurture customer relationships. Track, analyze, and report campaign performance with actionable insights. Qualifications & Skills: Bachelor’s degree in Marketing, Business, or Communications. 1–3 years of marketing experience, preferably with US-based customers. Excellent verbal and written English communication skills. Knowledge of digital marketing tools and CRM platforms. Strong analytical and research skills. Ability to work across teams and manage multiple priorities. Preferred Qualifications: Prior experience in B2B or SaaS marketing for US clients. Familiarity with HubSpot, Salesforce, or similar tools. Content creation skills for US audiences (blogs, case studies, social posts). What We Offer: Competitive salary package. Opportunity to work with US clients and global teams. A dynamic, collaborative, and growth-oriented environment. Training and career advancement opportunities.
Key Responsibilities Design, develop, and maintain backend applications and RESTful APIs using Python (Flask) . Collaborate with frontend engineers, product managers, and designers to deliver end-to-end solutions . Optimize applications for scalability, performance, and security . Integrate with third-party APIs and external data sources. Write clean, maintainable, and testable code , following best practices. Implement automated testing and CI/CD pipelines , contributing to deployment strategies. Monitor application performance and troubleshoot production issues . Participate in code reviews , team discussions, and knowledge sharing. What We’re Looking For 2–4 years of experience as a Python Developer/Engineer. Strong hands-on expertise with Flask (FastAPI or Django is a plus). Solid understanding of RESTful API design and microservices architecture . Experience with relational and/or NoSQL databases (PostgreSQL, MySQL, MongoDB). Knowledge of cloud platforms (AWS, Azure, GCP) and containerization ( Docker, Kubernetes ). Familiarity with version control (Git) , CI/CD pipelines , and testing frameworks (PyTest, UnitTest). Understanding of security best practices (authentication, authorization, data protection). Excellent problem-solving skills and ability to work independently in a startup environment . Nice to Have Experience with asynchronous frameworks (Celery, asyncio). Knowledge of frontend technologies (React, Vue, Angular) for API integration. Exposure to data pipelines, analytics, or machine learning workflows .
Key Responsibilities Act as the go-to expert for BI, data visualisation, and self-service analytics. Partner with business stakeholders to design and deliver impactful dashboards, reports, and insights . Translate business needs into data requirements and optimised SQL queries . Evangelise best practices for dashboard design, data storytelling, and performance optimisation. Lead the transition and adoption of Apache Superset , including training, documentation, and proof-of-concepts. Collaborate with data engineering teams to ensure reliable, high-quality, and accessible data models. Evaluate and recommend visualisation techniques and features that drive adoption and usability. Serve as an advocate for data literacy , empowering non-technical users to confidently leverage BI tools. What We’re Looking For 4+ years of experience in BI / Analytics roles. Deep expertise in at least one major BI tool (Tableau, Looker, Qlik, Sigma BI, etc.). Strong SQL skills , with the ability to write complex queries for transformation and analysis. Proven experience designing scalable, intuitive, and impactful dashboards . Excellent communication skills , able to bridge technical and business perspectives. Demonstrated ability to champion BI tool adoption and foster a data-driven culture . Curiosity and eagerness to upskill on Apache Superset and evangelise it internally. Nice to Have Exposure to Apache Superset or other open-source BI tools . Familiarity with cloud data warehouses (Snowflake, BigQuery, Redshift, Databricks). Understanding of dimensional modelling and modern data stack concepts. Experience running workshops, training sessions, or community initiatives around BI.
Key Responsibilities Design, build, and maintain scalable data pipelines using Microsoft Fabric and Azure Data Factory . Develop data transformation workflows using Python and PySpark . Implement dimensional modeling techniques to support analytics and reporting. Manage and optimize large-scale data processing in Databricks or Snowflake . Write efficient SQL queries for ETL, validation, and analytics use cases. Collaborate with analysts and business teams to build Power BI dashboards and ensure data availability. Ensure data quality, reliability, and governance across the entire data lifecycle. Monitor and troubleshoot data pipelines , improving performance and scalability. Document data models, workflows, and best practices for cross-team usage. What We’re Looking For 3+ years of experience as a Data Engineer (or similar role). Strong expertise with Microsoft Fabric and Azure Data Factory . Proficiency in Python and PySpark for data processing. Solid experience with SQL and relational databases . Proven experience in dimensional modeling for data warehouses. Hands-on experience with Power BI for visualization and analytics. Familiarity with cloud-based big data platforms (Databricks or Snowflake preferred). Strong problem-solving skills and excellent cross-team communication . Nice to Have Experience with data governance, cataloging, and security best practices. Knowledge of CI/CD pipelines for data workflows. Exposure to other BI tools or ETL platforms .
Key Responsibilities Lead the end-to-end planning, coordination, and execution of technical projects. Translate business needs into project requirements, scope, and deliverables. Develop project plans, timelines, resource allocation, and budgets . Work closely with engineering teams to track progress, manage risks, and remove roadblocks . Ensure clear communication across cross-functional teams , providing regular updates to stakeholders. Implement and champion project management best practices (Agile, Scrum, Kanban, or hybrid approaches). Facilitate daily stand-ups, sprint planning, retrospectives, and stakeholder reviews . Identify process improvements and drive operational efficiency across teams. Maintain project documentation , including roadmaps, status reports, and postmortems. What We’re Looking For 4+ years of experience in project management with a focus on technology/software projects. Strong technical background or familiarity with software engineering concepts (APIs, cloud, data, etc.). Proficiency with project management tools (Jira, Trello, Asana, MS Project, Confluence). Experience managing Agile or hybrid project delivery models . Excellent organizational skills with the ability to manage multiple projects simultaneously. Strong written and verbal communication skills to interact with both technical and non-technical stakeholders. Proven track record of delivering projects on time and within scope . Nice to Have Certification in project management ( PMP, CSM, PMI-ACP, SAFe ). Experience with cloud platforms (Azure, AWS, GCP). Exposure to data, BI, or SaaS product development . Experience working in startups or fast-paced environments .
Key Responsibilities Design, develop, and deploy AI/ML models with a strong focus on Generative AI (LLMs, diffusion models, multimodal AI). Build, fine-tune, and evaluate large language models for domain-specific applications. Develop agentic AI systems (autonomous/assistive agents) capable of reasoning, planning, and tool use. Integrate AI/ML models into production systems, APIs, and applications. Conduct experiments, benchmark models, and optimize for scalability, efficiency, and cost. Write clean, modular, and well-documented code for ML pipelines and AI services. Implement best practices for model monitoring, observability, and troubleshooting in production. Contribute to research exploration, technical discussions, and knowledge sharing within the AI/ML team. What We’re Looking For 1–2 years of experience as an AI/ML Engineer. Strong hands-on expertise with Python and popular ML/AI frameworks ( PyTorch, TensorFlow, Hugging Face ). Solid understanding of Generative AI concepts (LLMs, embeddings, prompt engineering, RAG). Familiarity with agentic AI frameworks (LangChain, LlamaIndex, Haystack, AutoGen, etc.). Experience in building, fine-tuning, or deploying transformer-based models . Knowledge of vector databases (Pinecone, Weaviate, FAISS, Milvus). Understanding of cloud platforms (AWS, GCP, Azure) and containerization ( Docker, Kubernetes ). Strong foundation in data structures, algorithms, and ML fundamentals . Excellent problem-solving, debugging, and communication skills . Nice to Have Experience with reinforcement learning, multi-agent systems, or AI reasoning frameworks . Knowledge of MLOps tools (MLflow, Weights & Biases, Kubeflow). Exposure to multimodal AI (text, image, audio, video). Familiarity with API development (Flask, FastAPI) for serving AI models. Contributions to open-source AI projects or published research .
Key Responsibilities Design, implement, and manage Azure-based infrastructure for scalability, availability, and security. Develop automation and tooling in Python to streamline deployments, monitoring, and operations. Debug, troubleshoot, and fix issues in Python-based API code in collaboration with development teams. Build and maintain CI/CD pipelines for fast and reliable releases. Implement monitoring, logging, and alerting systems to proactively detect and resolve issues. Collaborate with development teams to design resilient architectures and troubleshoot production issues. Ensure systems adhere to compliance, security, and disaster recovery best practices. Write clear technical documentation and communicate effectively with technical and non-technical stakeholders. What We’re Looking For 3+ years of experience as an SRE, DevOps Engineer, or Infrastructure Engineer. Proven expertise with Azure cloud services (AKS, Functions, App Services, Storage, Networking, Security). Strong Python skills for automation, scripting, tooling, and debugging. Solid understanding of containerization and orchestration (Docker, Kubernetes). Experience with monitoring and observability tools (Prometheus, Grafana, Azure Monitor, ELK, Datadog). Familiarity with infrastructure-as-code (preferably Terraform). Strong problem-solving skills for troubleshooting complex distributed systems. Excellent written and verbal communication — able to explain complex concepts clearly. Nice to Have Experience with CI/CD tools (GitHub Actions, Azure DevOps, Jenkins). Familiarity with networking, security, and identity management in Azure. Exposure to incident management, on-call rotations, and postmortem practices . Knowledge of other programming languages ( Go, Bash, PowerShell ).
Key Responsibilities Design, develop, and maintain backend services and APIs using C# and .NET Core . Contribute to the design and architecture of scalable, reliable, and secure systems. Collaborate with frontend developers on integration points , and contribute to UI development using JavaScript frameworks (React, Angular, or Vue). Write clean, maintainable, and testable code following engineering best practices. Troubleshoot and optimize application performance across backend and frontend. Lead code reviews , mentor junior engineers, and uphold high engineering standards. Participate in Agile ceremonies , backlog grooming, and sprint planning. Stay up to date with emerging technologies and propose improvements to the stack. What We’re Looking For 5+ years of professional experience as a software engineer with strong expertise in .NET Core / C# . Experience designing and developing RESTful APIs and microservices . Familiarity with at least one modern frontend JavaScript framework (React, Angular, Vue). Solid understanding of relational databases (SQL Server, PostgreSQL, MySQL) and ORM frameworks ( Entity Framework, Dapper ). Experience with cloud platforms (Azure or AWS) and containerization (Docker, Kubernetes). Knowledge of CI/CD pipelines , automated testing, and DevOps practices . Strong problem-solving skills , excellent communication, and a collaborative mindset . Nice to Have Knowledge of authentication/authorization (OAuth2, JWT, IdentityServer). Experience with event-driven architecture and message queues (Kafka, RabbitMQ, Azure Service Bus). Background in performance optimization and security best practices .
As a software engineer in this role, you will be responsible for designing, developing, and maintaining backend services and APIs using C# and .NET Core. You will contribute to the design and architecture of scalable, reliable, and secure systems. Collaboration with frontend developers on integration points and contributing to UI development using JavaScript frameworks (React, Angular, or Vue) will also be part of your responsibilities. Your code should be clean, maintainable, and testable, following engineering best practices. Additionally, you will troubleshoot and optimize application performance across the backend and frontend. Leading code reviews, mentoring junior engineers, and upholding high engineering standards are key aspects of this role. You will also participate in Agile ceremonies, backlog grooming, and sprint planning. It is essential to stay up to date with emerging technologies and propose improvements to the stack. Key Responsibilities: - Design, develop, and maintain backend services and APIs using C# and .NET Core. - Contribute to the design and architecture of scalable, reliable, and secure systems. - Collaborate with frontend developers on integration points and contribute to UI development using JavaScript frameworks (React, Angular, or Vue). - Write clean, maintainable, and testable code following engineering best practices. - Troubleshoot and optimize application performance across backend and frontend. - Lead code reviews, mentor junior engineers, and uphold high engineering standards. - Participate in Agile ceremonies, backlog grooming, and sprint planning. - Stay up to date with emerging technologies and propose improvements to the stack. Qualifications Required: - 5+ years of professional experience as a software engineer with strong expertise in .NET Core / C#. - Experience designing and developing RESTful APIs and microservices. - Familiarity with at least one modern frontend JavaScript framework (React, Angular, Vue). - Solid understanding of relational databases (SQL Server, PostgreSQL, MySQL) and ORM frameworks (Entity Framework, Dapper). - Experience with cloud platforms (Azure or AWS) and containerization (Docker, Kubernetes). - Knowledge of CI/CD pipelines, automated testing, and DevOps practices. - Strong problem-solving skills, excellent communication, and a collaborative mindset. Nice to Have: - Knowledge of authentication/authorization (OAuth2, JWT, IdentityServer). - Experience with event-driven architecture and message queues (Kafka, RabbitMQ, Azure Service Bus). - Background in performance optimization and security best practices.,
Job Summary: We are seeking a motivated and customer-centric Customer Success Associate to support and engage with our U.S.-based clients. The ideal candidate will have 1 to 3 years of experience in a customer-facing role, with a strong focus on delivering value, resolving customer issues, and fostering long-term relationships. You will play a critical role in ensuring customer satisfaction, retention, and success with our products and services. Key Responsibilities: Manage qualified customer interactions in a SaaS or technology-driven environment, leading them through the full customer journey—from initial meeting through demo and close. Respond to customer inquiries, troubleshoot technical or service-related issues, and ensure timely resolution with empathy and efficiency. Conduct regular touchpoints with existing customers to understand their needs, drive adoption, and act as their trusted advocate. Collaborate with product, sales, and engineering teams to relay customer insights and enhance product experience. Identify opportunities for customer growth through upsell, cross-sell, or feature adoption initiatives. Partner with leadership to refine CX processes, success metrics, and reporting mechanisms that drive customer satisfaction and retention. Required Skills & Qualifications: 1–3 years of experience in Customer Success, Customer Support, or a similar client-facing role. Experience working with U.S.-based customers is highly preferred. Excellent communication skills in English (verbal and written). Strong problem-solving and interpersonal skills. Familiarity with CRM systems like Salesforce, HubSpot, or Zendesk is a plus. Ability to multitask and prioritize in a fast-paced environment. Self-motivated, detail-oriented, and proactive. Preferred Qualifications: Bachelor’s degree in Business, Communications, or a related field. Experience in SaaS, e-commerce, or tech-based companies is a plus. Knowledge of customer success metrics and practices. What We Offer: A collaborative, supportive work culture. Opportunities for career growth and professional development. Exposure to global clients and cross-functional teams.