VA02 Service Delivery Ops Analyst

Job Description

Skill required: Retirement Solutions - Retirement Planning Services Designation: Service Delivery Ops Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Retirement solution is a comprehensive process to understand how much money you will need when you retire. Retirement solution also helps you identify the bestCovers the full range of services needed throughout a plans life, including plan development & enhancement, sales & marketing, plan sponsor/institutional client onboarding/management, participant enrollment/management, sponsor and member servicing & reporting. Their products consist of individual retirement accounts (Roth IRA), college savings accounts, guaranteed investment contracts, fixed & variable deferred annuities (qualified & non qualified), as well as corporate retirement funds. What are we looking for? Retirement ServicesAbility to manager various stakeholdersAbility to work on stringent timelines Roles and Responsibilities: "IRPS Associate Specialist - INThe Business Management job is responsible for providing day-to-day support of the Plan Management Services configuration work queue. Under general supervision, this job supports general processing and QC activities to support Recordkeeping platform configuration requests. This job helps ensure that the assigned functional business area is optimized and cost effective.Key Responsibilities and Duties Working through a daily queue of assigned PRISM and OMNI configurations as requested by business partners. Implements policies and procedures in support of the business area strategy. Executes process improvements in the assigned business area. Analyzes and reports on area data (financial, headcount, etc.) and performance metrics. Supports business management projects by documenting risks, issues and action items. Participates in meeting planning in support of business projects and objectives.Key Responsibilities and DutiesNeed to handle work type:1) Remittance Management Services2) Changing Rollovers3) Price Recon4) Annuity Payout5) SWAT/QDRONeed to handle work type:1) Unforeseeable Emergency2) Plan Benefit Status Service3) Hardship/DisabilityNeed to handle work type:1) SD Investment & Brokerage [via normal task]2) Eligibility & Contributions Rules by Employee Class3) Vesting/ERISANeed to handle work type:1) SD Investment & Brokerage [via flc task]2) New Plan Setup3) FLC Filing4) VSAM Creation5) QC Qualifications Any Graduation