We are seeking a dynamic Sales cum BPO Executive to promote and sell refurbished laptops and desktops. The ideal candidate will handle inbound/outbound calls, resolve customer queries, and convert leads into sales. Responsibilities include explaining product features, negotiating prices, and ensuring customer satisfaction through excellent service and follow-up. Key Responsibilities: Handle sales inquiries via calls, chats, and emails Promote refurbished laptops and desktops to potential customers Provide after-sales support and handle customer complaints Maintain customer records and update CRM Requirements: Excellent communication and persuasive skills Prior experience in BPO or sales preferred Basic knowledge of computer hardware is a plus Ability to work in a fast-paced environment
We are seeking a dynamic Sales cum BPO Executive to promote and sell refurbished laptops and desktops. The ideal candidate will handle inbound/outbound calls, resolve customer queries, and convert leads into sales. Responsibilities include explaining product features, negotiating prices, and ensuring customer satisfaction through excellent service and follow-up. Key Responsibilities: Handle sales inquiries via calls, chats, and emails Promote refurbished laptops and desktops to potential customers Provide after-sales support and handle customer complaints Maintain customer records and update CRM Requirements: Excellent communication and persuasive skills Prior experience in BPO or sales preferred Basic knowledge of computer hardware is a plus Ability to work in a fast-paced environment
We are seeking a dynamic Sales cum BPO Executive to promote and sell refurbished laptops and desktops. The ideal candidate will handle inbound/outbound calls, resolve customer queries, and convert leads into sales. Responsibilities include explaining product features, negotiating prices, and ensuring customer satisfaction through excellent service and follow-up. Key Responsibilities: Handle sales inquiries via calls, chats, and emails Promote refurbished laptops and desktops to potential customers Provide after-sales support and handle customer complaints Maintain customer records and update CRM Requirements: Excellent communication and persuasive skills Prior experience in BPO or sales preferred Basic knowledge of computer hardware is a plus Ability to work in a fast-paced environment
Position: Team Leader – BPO Sales Experience: 2-3 Years (with current organization) Company: Usedon Computer India Pvt Ltd Location: 702, 7th floor, Devika Tower, Nehru Place, New Delhi - 110019 Industry: BPO / ITES Department: Sales / Business Development Job Description: We are looking for a dynamic and results-driven Team Leader – BPO Sales who has proven experience in managing outbound/inbound sales teams in a fast-paced BPO environment. The ideal candidate will have 2-3 years of continuous experience within our organization and is ready to take the next step in team leadership and performance management. Key Responsibilities: Lead, mentor, and manage a team of BPO Sales Executives to achieve daily, weekly, and monthly sales targets. Monitor individual and team performance, provide regular feedback and coaching to improve productivity and quality. Develop sales strategies and implement best practices to enhance team performance. Handle escalations, resolve customer complaints, and ensure customer satisfaction. Prepare daily, weekly, and monthly reports on team performance and KPIs. Coordinate with operations and HR for team management, training needs, and resource planning. Ensure compliance with process guidelines and quality standards. Conduct team meetings and motivational sessions to keep the team engaged and driven. Analyze call and conversion data to identify training or support needs. Requirements: Minimum 2–3 years of experience in BPO sales, with consistent performance and growth within the company. Proven ability to manage and lead a sales team in a BPO setup. Strong communication, interpersonal, and leadership skills. Experience with CRM tools, sales metrics, and call monitoring systems. Ability to handle pressure, multitask, and meet deadlines. Preferred Skills: Good understanding of BPO KPIs like AHT, CSAT, conversion rate, etc. Experience in outbound sales/voice process preferred. Strong analytical and problem-solving abilities. Salary: 25k - 30k Job Type: Full-Time Joining: Immediate
Job Title: AI Content Developer Location: 702, 7th floor, Devika Tower, Nehru Place, New Delhi - 110019 Employment Type: Full-time Experience Required: 2 years experience Job Summary: We are looking for a creative and technically skilled AI Content Developer to design, develop, and refine high-quality content using AI tools and technologies. The ideal candidate will be well-versed in generative AI platforms (e.g., ChatGPT, Claude, Jasper, Copy.ai, etc.) and have a strong understanding of content creation principles for marketing, education, or corporate training purposes. Key Responsibilities: Create, refine, and optimize text, image, or video content using AI-driven tools. Collaborate with marketing, design, and development teams to plan and execute AI-generated content strategies. Train and fine-tune AI models (if applicable) for specific business content needs. Evaluate AI outputs for tone, accuracy, and alignment with brand guidelines. Develop prompt templates, content scripts, FAQs, chatbot flows, or other AI-assisted outputs. Stay up to date with advancements in AI content generation tools and techniques. A/B test AI-generated content performance and optimize accordingly. Hands-on experience with AI content generation tools (e.g., OpenAI’s ChatGPT, Jasper, Copy.ai, etc.). Skills Required: Excellent writing and editing skills with attention to detail. Ability to write for different tones, audiences, and platforms. Familiarity with SEO best practices and digital marketing content. (Preferred) Basic understanding of natural language processing (NLP) and prompt engineering. Preferred Qualifications: Knowledge of tools like Canva, Grammarly, Surfer SEO, Notion AI, or Descript. Experience working with CMS systems (e.g., WordPress). Previous experience in marketing, copywriting, instructional design, or technical writing. Salary Range: 20k to 25k Reporting To: Digital Marketing Manager
Job Title: Social Media Manager Location: Both WFO/ WFH Employment Type: Full-time Experience Required: 2–3 years Job Summary: We are hiring a Social Media Manager who is creative, strategic, and results-driven. The ideal candidate must have hands-on experience in managing all major social media platforms, especially LinkedIn, and should be capable of generating organic leads. This role also involves managing a small team and working closely with the creative and marketing departments. Key Responsibilities:Plan, create, and schedule engaging content across LinkedIn, Instagram, Facebook, Twitter, YouTube, and other platforms. Drive organic lead generation through strategic social media planning and audience engagement. Coordinate with the design team to develop creatives, reels, carousels, and other content formats. Manage and grow LinkedIn company pages and personal brand profiles for lead nurturing. Analyze social media performance metrics and optimize strategies accordingly. Stay updated with current trends, tools, algorithms, and platform updates. Supervise and guide junior team members or interns in content creation and posting. Run and manage basic ad campaigns when required (organic + paid coordination). Required Skills: Proven experience in organic lead generation, especially via LinkedIn. Strong knowledge of all major social media platforms and tools (Meta Suite, LinkedIn Campaign Manager, Canva, etc.) Creative mindset with the ability to guide and develop strong visual and written content. Basic knowledge of analytics tools and performance tracking. Good team management and coordination skills. Qualifications: Bachelor's degree in Marketing, Communications, or a related field. Minimum 2 years of experience managing social media for brands or agencies. Strong communication and organizational skills. Salary: ₹15000 to 20000 Reporting To: Digital Marketing Manager
Job Title: Sales Manager – BPO Sales (Refurbished IT Products) Job Type: Full-Time Job Description: We are hiring a Sales Manager with a minimum of 2 years of experience in managing BPO sales teams. The role involves leading a team of telesales executives to drive sales of refurbished laptops and desktops, ensuring performance targets are met, and maintaining high customer satisfaction levels. Key Responsibilities: Manage and mentor a BPO sales team Set daily/weekly sales targets and track performance Drive lead conversion through effective sales strategies Monitor call quality and ensure customer satisfaction Report team performance to senior management Requirements: Minimum 2 years of experience in handling BPO sales teams Strong leadership and communication skills Proven track record in telesales or IT product sales Ability to work in a fast-paced, target-driven environment
Talent Acquisition & Onboarding Manage end-to-end recruitment cycle. Ensure timely hiring to reduce vacancy gaps. Improve offer-to-joining ratio. Employee Engagement Plan and execute monthly engagement activities. Maintain and improve employee satisfaction scores (e.g., through surveys). Facilitate employee feedback mechanisms. HR Operations & Compliance Maintain up-to-date employee records. Ensure 100% statutory and labor law compliance. Process payroll accurately and on time. Training & Development Identify training needs in consultation with department heads. Organize workshops/seminars aligned with skill development goals. Track effectiveness of learning initiatives. Performance Management Support the appraisal process and goal setting across teams. Coordinate mid-year and annual reviews. Ensure timely and constructive feedback cycles. HR Analytics & Reporting Maintain HR dashboards and KPIs. Generate monthly reports (attrition, hiring trends, absenteeism). Analyze data to recommend improvements.
Ticket Management Log and assign IT support tickets to appropriate teams. Monitor progress and ensure timely resolution of issues as per SLA. Team Coordination Coordinate with IT support staff (desktop, network, etc.) to manage daily operations. Follow up on pending tasks and escalate unresolved issues. User Communication Act as the point of contact between users and the IT team. Provide regular updates to users on the status of their issues. SLA Compliance Monitoring Ensure all service requests are addressed within the defined Service Level Agreements (SLAs). Track and report SLA performance regularly. Asset & Inventory Management Maintain accurate records of IT assets like laptops, printers, routers, etc. Track asset issuance, movement, and repairs. Vendor Coordination Coordinate with external vendors for hardware servicing, AMC, or software support. Monitor vendor performance and ensure timely service delivery. Reporting & Documentation Prepare daily, weekly, and monthly reports on ticket status, SLA breaches, and open issues. Maintain documentation of IT processes and user guides. Process Improvement Identify recurring issues and suggest process or system improvements. Help create knowledge base articles for common user problems.
CCTV Installation & Setup Install and configure various types of CCTV cameras (Dome, Bullet, PTZ, IP). Mount cameras at appropriate locations based on site survey. DVR/NVR Configuration Setup and configure DVR/NVR systems, including recording settings, backup, and user access. Ensure proper connectivity with monitors and network. Site Survey & Planning Conduct physical surveys of the client site to assess installation needs. Plan optimal camera positioning, cable routes, and power sources. Cable Laying & Wiring Work Perform field cabling (coaxial, CAT6, etc.), crimping, and pipe/conduit fitting as required. Ensure neat and secure wiring layout during installation. Networking & Remote Access Configuration Configure IP addresses, LAN settings, router setup, and enable mobile/remote viewing. Troubleshoot basic networking issues. System Testing & Troubleshooting Test the entire CCTV system for performance and quality. Resolve field issues like camera no display, signal loss, recording failure, etc. Client Coordination & Training Explain system usage to clients (live view, playback, backup, mobile app use). Maintain professionalism during field visits. Maintenance & Service Visits Provide on-site service support and maintenance as per schedule or client requests. Replace faulty components and ensure minimum downtime. Documentation & Reporting Submit installation and service reports with photos and details. Maintain records of site visits and installed devices. Tool & Equipment Management Ensure proper handling, usage, and safety of all tools and devices during fieldwork.
We are looking for a Sales Team Leader with strong leadership and telesales experience. The ideal candidate will be responsible for managing a team of sales executives, ensuring target achievement, and driving daily performance. Key Responsibilities: Lead, train, and motivate a team of telesales executives. Monitor daily calls, conversions, and team performance. Ensure the team meets sales targets consistently. Prepare and share daily/weekly sales reports with management. Handle escalated customer queries and support team as needed. Requirements: Minimum 1 year of experience in telesales team handling. Strong communication, leadership, and reporting skills. Goal-oriented with a proactive approach. Basic understanding of refurbished IT products preferred.