US Payroll Assistant

As a professional with a strong customer service aptitude, you have an exciting opportunity to join a highly entrepreneurial and collaborative organization in the Human Capital Management (HCM) space. The ideal candidate for this role will possess garnishment administration experience with HCM or HRIS systems, along with substantial exposure to time and attendance solutions and hardware. **Key Responsibilities:** - Balancing and controlling earnings and deduction totals - Calculating and preparing general ledger entries - Inspecting automated system output - Determining and correcting out-of-balance conditions - Adjusting the customer system setup based on new requirements or plan changes - Ensuring excellent incident management skills while meticulously documenting all customer transactions in our CRM application (Salesforce) **Qualifications Required:** - Self-motivated individual preferably holding a BCA from an accredited four-year institution - Excellent written and verbal communication skills with a technical background - Integrity, a strong sense of confidentiality, and a customer service mentality - Previous experience in handling customers from the US, Canada, and the UK - Ability to work under pressure and in rotational shifts - Outstanding problem-solving and analytical skills - Experience in ASO/Human Resources outsourcing considered a plus If you decide to join PrismHR, you will become part of an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. The company is committed to creating a workplace that celebrates diversity and fosters a sense of belonging for everyone. PrismHR encourages applicants from traditionally under-represented groups as they seek to increase the diversity of their workforce and provide fair opportunities for all. PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you require accommodation due to a disability, please contact them at taglobal@prismhr.com.,