2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

This is an exciting and unique opportunity for you, a professional with a strong customer service aptitude, to join a highly entrepreneurial and collaborative organization aiming to become a leader in the Human Capital Management (HCM) space. The ideal candidate for this role will possess garnishment administration experience with HCM or HRIS systems, along with substantial exposure to time and attendance solutions and hardware. Your responsibilities will include balancing and controlling earnings and deduction totals, calculating and preparing general ledger entries, inspecting automated system output, determining and correcting out-of-balance conditions, and adjusting the customer system setup based on new requirements or plan changes. Additionally, you will need to ensure excellent incident management skills while meticulously documenting all customer transactions in our CRM application (Salesforce). To qualify for this role, we are looking for a self-motivated individual preferably holding a BCA from an accredited four-year institution. You must have excellent written and verbal communication skills with a technical background. Integrity, a strong sense of confidentiality, and a customer service mentality are crucial attributes. Previous experience in handling customers from the US, Canada, and the UK is required, as well as the ability to work under pressure and in rotational shifts. Desired qualifications for this position include outstanding problem-solving and analytical skills, with experience in ASO/Human Resources outsourcing considered a plus. At PrismHR, we have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. We are committed to creating a workplace that celebrates diversity and fosters a sense of belonging for everyone. We encourage applicants from traditionally under-represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all. PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you require accommodation due to a disability, please contact us at taglobal@prismhr.com.,

Posted 1 week ago

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