US Mortgage Loan Quality Specialist (Pre/Post-Close Audit)

Role Overview: As a US Mortgage Loan Quality Specialist in Bangalore, you will play a crucial role in ensuring that loan files meet all compliance and quality standards before closing. You should have a strong grasp of U.S. mortgage documentation, exceptional communication skills, and the ability to excel in a fast-paced and collaborative environment. Key Responsibilities: - Prioritize daily workflow to meet closing deadlines and effectively manage the pipeline - Order and track required verifications and documentation to ensure compliance with specified timeframes - Communicate the status of loan files with both internal and external stakeholders - Promptly escalate potential fraud cases to the Credit Manager or Risk Management team - Provide decisions (approval, suspense, denial) within the agreed upon SLA timelines - Uphold high standards of customer service and professionalism - Work independently while collaborating with supervisors to resolve complex issues - Efficiently handle high loan volumes using strong time management and organizational skills Qualifications: - Minimum of 1 year of experience in U.S. Residential Mortgage, specifically in Pre/Post-close audit - Solid understanding of mortgage guidelines and documentation standards - Excellent verbal and written communication skills - Detail-oriented with strong analytical and problem-solving abilities - Ability to prioritize tasks and adapt to a dynamic work environment - Proficiency in Microsoft Office Suite and comfortable working in a paperless environment - Readiness to work flexible hours, including night shifts and weekends Please note that the job description did not include any additional details about the company.,