US Mortgage Loan Quality Specialist (Pre/Post-Close Audit)

As a US Mortgage Loan Quality Specialist (Pre/Post-Close Audit) at our Bangalore office, your role will involve ensuring that loan files meet all compliance and quality standards before closing. Your attention to detail and proactive approach will be crucial in this position. You should have a solid understanding of U.S. mortgage documentation, excellent communication skills, and the ability to thrive in a fast-paced, collaborative environment. Key Responsibilities: - Prioritize daily workflow to meet closing deadlines and effectively manage the pipeline - Order and follow up on required verifications and documentation, ensuring compliance with set timeframes - Communicate the status of loan files with both internal and external stakeholders - Identify and escalate potential fraud cases to the Credit Manager or Risk Management team - Provide decisions (approval, suspense, denial) within SLA timelines - Maintain high standards of customer service and professionalism - Work independently while collaborating with supervisors to resolve complex issues - Manage high loan volumes using strong time management and organizational skills Qualifications: - Minimum 1 year of experience in U.S. Residential Mortgage, preferably in Pre/Post-close audit - Strong knowledge of mortgage guidelines and documentation standards - Excellent verbal and written communication skills - Detail-oriented with strong analytical and problem-solving abilities - Ability to prioritize tasks and adapt to a dynamic work environment - Proficiency in Microsoft Office Suite and comfortable working in a paperless environment - Willingness to work flexible hours, including night shifts and weekends In addition to the above job details, joining our team will provide you with the following benefits: - Be part of a growing team in a dynamic industry - Opportunity to work with experienced professionals and expand your mortgage expertise - Supportive work culture with an emphasis on quality and compliance If you are interested in this role, please reach out to Meenakshi Verma at meenakshi.verma@mphasis.com or call 9596024539.,