US Healthcare - International Voice Process

0 - 2 years

2 - 4 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

(US Healthcare) International Voice Process

Education:

Experience:

CTC :-

Shift:

Rounds of interview

  1. HR Screening
  2. Harver Assessment (Online)
  3. V&A (Voice & Accent) Round
  4. Final Interview with Operations Team

Key Responsibilities

Handle inbound calls from customers in a professional manner.

Understand customer queries and provide accurate, timely resolutions

Maintain customer satisfaction by providing prompt and effective support.

Update internal systems with call details and follow-up actions.

Meet daily/weekly performance targets related to call quality and productivity.

Required Skills

Excellent English Communication Skills (B2 level)

Willingness to work in Night Shifts

Contact person: HR Sarveshwari Singh Reachable @ 8341162073

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MRT Infotech logo
MRT Infotech

Information Technology

Bangalore

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