US Accountant

As a QuickBooks Online Accounting Expert in the US Accounting Support department, your role will involve providing live support and consultation to clients over calls on QuickBooks Online (QBO). You will be responsible for troubleshooting and resolving technical and accounting issues related to QuickBooks usage, offering guidance on best accounting practices, chart of accounts setup, and financial reporting. Additionally, you will train and educate clients on using QuickBooks efficiently for their business operations and stay updated with the latest QuickBooks features, accounting regulations, and industry best practices. Collaboration with internal teams to enhance client experience and provide feedback for system improvements will also be a part of your responsibilities. Key Responsibilities: - Provide live support and consultation to clients over calls on QuickBooks Online (QBO). - Troubleshoot and resolve technical and accounting issues over call related to QuickBooks usage. - Offer guidance on best accounting practices, chart of accounts setup, and financial reporting over call. - Train and educate clients on using QuickBooks efficiently for their business operations. - Stay updated with the latest QuickBooks features, accounting regulations, and industry best practices. - Collaborate with internal teams to enhance client experience and provide feedback for system improvements. Qualifications Required: - Bachelors/Masters degree in Accounting, Finance, or a related field. - Certified QuickBooks ProAdvisor (preferred). - 3+ years of experience in accounting, bookkeeping, or financial consulting. - In-depth knowledge of QuickBooks Online & QuickBooks Desktop. - Excellent communication skills to explain complex accounting concepts to clients over calls. Please note that the work timings for this position are from 6.30 PM to 3.30 AM (IST), which falls under the night shift category. This is a full-time, permanent position with benefits including food provided and leave encashment. The work location is in person. (Note: The job description does not contain any additional details about the company.),