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Axis Services
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Urgent Requirements: International Customer Support || Voice Process||

Urgent Requirements: International Customer Support || Voice Process||

Axis Services

0 - 2 years

3 - 4 Lacs

hyderabad

Posted:-1 days ago| Platform:

Apply

Skills Required

customer support outbound process query resolution international voice process blended process inbound voice process communication skills us voice process international chat process international bpo semivoice

Work Mode

Work from Office

Job Type

Full Time

Job Description

International Voice Process team.

Job Role:

Handling international customer calls and providing effective solutions.
Maintaining professionalism and strong communication throughout the interaction.
Ensuring customer satisfaction and adherence to company policies.

Eligibility Criteria:

Must be a
Graduate
(Any Stream).
Minimum 1 year of experience in
International Voice Process
is must.
Excellent communication skills in English (both verbal and written).
Should be
flexible to work in rotational shifts.

Salary Package:

Up to 4.5 LPA.
Experienced candidates are eligible for
up to 30% hike based on their current CTC.

Benefits

1-way cab facility up to 25 km.
Competitive incentives and performance-based bonuses.
Opportunity to work in a dynamic and supportive environment.
Work Mode
: Work from Office Hyderabad

In

Mode:
Work from Office.
Shift
: Night Rotational Shift - 2 way cab
Location
- Uppal (
Cab Radius 22 KMS
) do check the radius no self transport option beyond 23km radius .

Salary

Fresher - 17 k + 2k attendance bonus.
6 months - 18 - months - 20k fixed + 2k Attendance bonus.
Above 18 months - 25 K + 2k attendance Bonus.

Key Requirements & Responsibilities

Minimum Education: Under grads /Any Graduates.

Key Skills

Excellent communication, adaptability, and basic computer skills.
Handle inquiries and resolve issues from international clients via phone, email, and chat.
Maintain professional and empathetic communication across different time zones and cultural contexts.
Provide accurate product, service & policy information.
Fluent English communication (Voice/Chat) is essential.
Basic Technical Knowledge is needed.

Immediate joiners only

Interested candidates can share their updated resume at

Saathvika HR -
9063094905.
Mail ID -
Saathvika.s@axisservice.co.in

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