Urgent opening For Key account manager For Monginis For Lower parel

Job Description

• Relationship Management: KAMs develop and nurture long-term, trusting relationships with high-value clients. They understand the client's business needs, objectives, and challenges. • Account Planning: They create and implement strategic account plans to align with both the client's and the company's goals. • Communication: KAMs act as the primary point of contact, communicating effectively with clients, internal teams, and other departments. • Sales and Revenue: They identify new business opportunities, upsell and cross-sell products and services, and work to increase revenue from key accounts. • Problem-Solving: They address client issues and complaints promptly and effectively, ensuring client satisfaction. • Reporting and Analysis: They track key account metrics, create reports for management, and analyze data to identify trends and opportunities. • Internal Coordination: They collaborate with various departments (sales, marketing, operations, etc.) to ensure seamless service delivery to clients. Essential Skills: • Communication: Excellent verbal and written communication skills are crucial for building relationships and conveying information effectively. • Negotiation: KAMs need to be able to negotiate deals, terms, and pricing with key clients. • Problem-solving: They must be able to identify and resolve client issues, often under pressure. • Relationship-building: The ability to build trust and strong rapport with clients is essential for long-term success. • Strategic Thinking: They need to be able to develop and execute strategic account plans. • Sales and Marketing Knowledge: Understanding of sales processes, marketing strategies, and customer behavior is helpful. • Time Management: They often manage multiple accounts simultaneously, so strong time management skills are crucial. • Analytical Skills: Analyzing data, tracking performance, and identifying trends is an important part of the job.