Urgent | Opening for Customer Service Executive for a Leading Bank

Job Description

Dear Candidates, We have an opening for below Profile for Customer Service Executive for a Leading Bank Brand Name. Location: Airoli CTC: Up to 4.5 LPA Qualification: Graduate (Freshers are welcome to apply) Key Responsibilities Handle inbound and outbound calls to address customer queries related to banking products and services. Provide prompt and accurate assistance to customers while ensuring high service quality. Resolve customer concerns or escalate issues to the relevant department when necessary. Maintain and update customer records in the system. Adhere to company policies, compliance, and guidelines for handling sensitive customer information. Meet daily/weekly performance targets for call quality, resolution time, and customer satisfaction. Skills Required Excellent communication skills (both verbal and written). Strong problem-solving abilities and customer-focused attitude. Basic computer knowledge and familiarity with banking terminologies (preferred). Ability to work effectively in a team and manage time efficiently. Why Join Us? Opportunity to start a career in the banking sector. Comprehensive training and support provided for professional growth. A dynamic work environment with opportunities for learning and development. Work Hours: Day shift How To Apply Send your resume tohr@careervalues.in or contact us at 8850710829 - Number on wats app Please share this opening with your near and dear ones Regards Team Careervalues This job is provided by Shine.com Show more Show less