Urgent Opening For CRM Head - Real Estate House in Kolkata

10 - 15 years

7 - 12 Lacs

Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

**Job Title: CRM Head **

**Company Overview:**

Purti Realty is a leading real estate development firm dedicated to creating innovative and sustainable residential and commercial properties across India. With a commitment to quality, integrity, and customer satisfaction, we strive to exceed expectations and set new benchmarks in the industry.

**Position Overview:**

As a CRM Head , you will play a crucial role in the CRM department. You will be responsible for handling post sales team , handling customers , resolving issues & complaints of customers.

**Location:**

**Responsibilities:**

  • Responsible for customer services, retention & also finding ways to measure customer satisfaction and improve services.
  • Ability to manage queries, complaints and requests and also resolve issues within TAT.
  • Handling face-to-face inquiries from customers.
  • Keeping records of documentation or correspondence with customers.
  • Producing written information for customers.
  • Ability to manage huge volume data.
  • Ability to manage High profile customers.
  • Communicate with the clients over telephone, email & WhatsApp etc.
  • Managing Post Sales team.

**How to Apply:**

joinus@purtirealty.com

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Pansari Developers logo
Pansari Developers

Real Estate Development

Mumbai

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