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1.0 - 5.0 years
0 Lacs
thanjavur, tamil nadu
On-site
Role Overview: As a Guest Services team member, your primary responsibility will be to ensure a positive experience for all guests from the moment they arrive at the hotel. You will be expected to welcome guests warmly, handle inquiries, manage reservations, provide assistance, and address any complaints professionally. Additionally, you will be required to perform general administrative tasks to support the smooth running of the front desk. Key Responsibilities: - Welcoming guests with a positive first impression and warm greeting - Handling guest inquiries regarding hotel services, amenities, and local attractions - Managing reservations through phone and online channels - Providing assist...
Posted 2 weeks ago
0.0 - 4.0 years
0 Lacs
hyderabad, telangana
On-site
Job Description: As an intern at the company, your day-to-day responsibilities will include: - Managing backend operations, such as appointment confirmations, client coordination, and escalations. - Preparing Start of Day (SOD) and End of Day (EOD) reports and following up on inquiries. - Communicating effectively with corporate customers and internal stakeholders. - Handling customer queries through chat, calls, and emails. - Understanding customer needs, providing timely resolutions, and ensuring customer satisfaction. - Upselling relevant services based on user interactions and requirements. - Analyzing issues and taking ownership to deliver smooth customer journeys. About Company: Join o...
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
kozhikode, kerala
On-site
As a Client Relations Manager at our advertising team, your role is crucial in maintaining strong, long-term relationships with our clients and ensuring that campaigns are delivered smoothly, on time, and aligned with client goals. **Key Responsibilities:** - Act as the primary point of contact for clients, maintaining strong, long-term relationships. - Coordinate with internal departments (creative, strategy, media, etc.) to execute campaigns effectively. - Ensure deliverables are completed on time, within scope, and on budget. - Work with clients to understand needs and translate them into actionable briefs for the creative team. - Track project performance, timelines, and KPIs, and report...
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
kochi, kerala
On-site
As a Guest Receptionist, you will play a crucial role in ensuring a positive and welcoming experience for all guests at our establishment. Your responsibilities will include: - Warmly greeting and welcoming all guests upon arrival - Efficiently handling guest check-in and check-out processes, ensuring accurate billing and record-keeping - Managing guest reservations, both online and in-person, to ensure room availability and accurate bookings - Addressing guest inquiries, requests, and complaints promptly to ensure a high level of guest satisfaction - Answering and directing phone calls, taking messages, or forwarding calls as necessary - Providing information about local attractions, restau...
Posted 1 month ago
1.0 - 3.0 years
0 - 0 Lacs
mumbai city
On-site
Welcome customers and record service needs and complaints Create job cards and assign repair tasks to the technicians Estimate costs and timelines and communicate them to customers Coordinate with the workshop team for service progress updates Ensure completion of services and repairs on time Conduct final inspection of the vehicle post-service Explain the repairs and charges to the customer during delivery Promote value-added services and AMC (Annual Maintenance Contracts) Maintain accurate service records and follow up for feedback Ensure high levels of customer satisfaction and repeat business
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Digital Marketing Project Manager specializing in client communication, your primary responsibility will be to maintain transparent and effective communication with international clients in the USA and Canada. You will play a crucial role in ensuring project execution is smooth and client satisfaction is achieved, ultimately driving business growth. Key Responsibilities: - Maintain excellent verbal and written communication in US/UK English. - Act as the main point of contact for clients, addressing queries through various channels. - Provide regular follow-ups, status updates, and reports to clients. - Build strong relationships to enhance client retention and satisfaction. - Manage an...
Posted 2 months ago
1.0 - 5.0 years
0 Lacs
thanjavur, tamil nadu
On-site
As a Guest Services representative, your primary responsibility will be to create a positive first impression and provide a warm greeting to all guests entering the hotel. You will be expected to handle guest inquiries by answering questions related to hotel services, amenities, and local attractions. Additionally, you will manage reservations both over the phone and online, ensuring accuracy and efficiency in the booking process. In terms of administrative tasks, you will be required to answer phones, handle calls, take messages, and direct calls to the appropriate person. You will also provide general administrative support by performing tasks such as photocopying, scanning, and data entry...
Posted 3 months ago
1.0 - 5.0 years
0 Lacs
kozhikode, kerala
On-site
You will be joining our team as a Client Relations Manager at our location in Hilite Business Park, Calicut. With a minimum of 1 year of experience in client servicing or account management in the advertising or marketing industry, you will play a crucial role in maintaining strong relationships between our clients and internal teams. Your responsibilities will include being the primary point of contact for clients, managing campaigns effectively by coordinating with various internal departments, ensuring project deliverables are on time and within budget, developing actionable briefs based on client needs, tracking project performance and KPIs, and identifying opportunities to offer additio...
Posted 3 months ago
2.0 - 6.0 years
0 Lacs
kochi, kerala
On-site
As a Guest Receptionist, your primary responsibility is to warmly greet and welcome all guests upon their arrival at the hotel. You will efficiently handle the check-in and check-out processes, ensuring accurate billing and record-keeping. Managing guest reservations, both online and in-person, will be crucial to ensure room availability and accurate bookings. Your role will also involve addressing guest inquiries, requests, and complaints promptly to maintain a high level of guest satisfaction. Answering and directing phone calls, as well as providing information about local attractions, restaurants, and transportation services, are part of your daily tasks. Allocating rooms to guests based...
Posted 3 months ago
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