4 - 9 years

7 - 15 Lacs

Posted:6 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Urgent hiring in leading bank

Profile: UNIT MANAGER (team handling role )

virtual channel,

ctc upto 17 LPA

location : Secunderabad

Role of Unit Manager, inbound channel at Hyderabad location.  He/she will manage the complete inbound channel skills (Inbound Voice, FRM, Niyo dedicated team).

  1. Handling a team of Team leader & 25  Customer Care Associates Inbound Voice, Insurance, Deposits & CASA Sales.
  2. 5 to 7 years of experience as Unit Manager in Inbound Voice/Outbound Sales
  3. Over all 8 to 10 years of relevant experience
  4. Keeping a check on compliance being followed in all processes
  5. Driving productivity of the employees
  6. Analyzing performance gaps
  7. Pushing Sales & Delivering ESQ on every customer contact
  8. Must be fluent in English and Hindi as well as one regional language
  9. Kannada, Tamil, Odia & Malayalam
  10. Max CTC to be offered - 17 LPA

jobs2@dreamsplacement.com

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