Unit Delivery Head

Job Description

Guide team development efforts towards successful project delivery Own end to end project and technology delivery of products & services for customers in the Banking & Financial Services vertical including implementation in Thought Machine and similar platforms Own Key performance parameters in Delivery Excellence Contractual obligations, SLA parameters, continuous improvement and Value add initiatives and Internal compliances Operational Excellence Build teams and manage People parameters like Utilization, Attrition; Hygiene and internal compliances Financial parameters Gross margin targets Customer Management Relationship at multiple levels of customer organization Collaboration with Account management teams in managing governance; Qualify Business expansion opportunities and contract related efforts Working and managing relationships with multiple stakeholders Business Communications Written and Verbal; Creating professional documentation & proposals. Understand the Software development lifecycle and implement Industry best practices Project/Process Management, Reviews and Reporting Ensure successful rollouts, version management, effective QA Manage changes in project scope, identify potential crises, and devise contingency plans Identify & call out automation opportunities Budgeting & Planning and Strategy Manage and mentor teams Identify, track, and report metrics systematically. Maintain clear communication to leadership teams with governance and dashboard reporting Key Skills: Core and advanced java Spring boot framework Data Layer (JPA / Hibernate) Rest API and Integrations Relational and flat Databases Preferably, Angular 6 and above, HTML5, CSS3 and above, RxJS, Bootstrap, etc CI/CD tools like Jenkins, Git, Maven/Gradle, Sonar, Artifactory, Jira, bitbucket Key Requirements: Minimum 10 years of experience with the most recent 3+ years in a leadership position, managing a delivery unit in end-end IT infra services delivery and Operations Mandatory experience in BFSI vertical delivery solutions in the area of Core Banking Solutions, Digital Banking, Web/Mobile Applications etc. Experience in implementing/delivering solutions in ThoughtMachine is highly preferable Bachelor s degree in engineering, computer science or related field, or equivalent work experience Extensive leadership experience and strong team management abilities Excellent problem-solving skills Strong bias for action & ability to stay on top of transactions requiring quick responses + ability to handle high transactional loads Quality mindset & obsessive attention to detail Strong communication skills & fluency in English communication (spoken & written) to be able to deal with global customers, team members, and participate in delivery when required Strong technical hands-on experience in roles related to any of our tracks Software Engineering, IT Infrastructure, Cybersecurity, or Data Science. At least 5-7 years of practitioner experience in any of these tracks Budgeting and P/L management of business portfolio of US $10M Traveled/Worked in international regions for cultural understanding Senior CxO/VP level mapping on the customer side Contract review, documentation and negotiation experience Strong Technology Landscape Understanding of all service lines Strong People practice credentials in engagements and management of tech/delivery team sizes of 50+ Understanding and Experience in Global delivery models including managed services Expertise in recruiting & managing large distributed teams Experience of managing virtual/blended delivery operations Style of leadership Alignment to Organizational goals and culture Management by Metrics Bottom line driven Self-Accountability and high level of availability and Ownership Assertive Decision Making Qualification Bachelor s degree in IT/ Engineering/MBA ITIL certification