UK Voice Process Associate - Life Insurance Account

Gratitude India

2 - 5 years

1 - 3 Lacs

mumbai

Posted:2 days ago| Platform:

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Skills Required

application software customer service life insurance voice process computer systems c++ csv networking computer networking customer support system administration active directory linux microsoft windows computer system validation data structures

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Handle customer inquiries and resolve issues professionally.
Provide excellent customer service and ensure satisfaction.
Work effectively in a fast-paced environment to meet targets.
Collaborate with team members to achieve goals.
Maintain accurate records of customer interactions.
Stay updated with product knowledge and industry trends.

Job Requirements

Minimum 3 years of experience in voice process, preferably in life insurance accounts.
Strong communication and interpersonal skills.
Ability to work in a team environment and adapt to changes.
Proficient in using computer systems and software applications.
Strong problem-solving and analytical skills.
Ability to handle multiple tasks simultaneously and meet deadlines.
Industry: IT Service & Consulting.
Company name: Gratitude India Manpower Consultants Pvt. Ltd.
Ref number: 335.

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