UI/UX Designer

Responsibilities:

• Conduct user research (interviews, surveys, usability testing) to understand user needs, behaviours and pain points.
• Translate insights into user journeys, personas, workflows and wireframes that guide product and UI design.
• Collaborate closely with product managers and developers to define and deliver user-centric solutions.
• Create information architecture, interaction models and low-to-high fidelity prototypes.
• Continuously validate designs through iterative testing and feedback loops to improve usability and user satisfaction.
• Maintain and evolve UX documentation, such as research insights, design principles and pattern libraries.
• Create and maintain design systems to ensure consistency, reusability and efficiency across product lines.
• Contribute to the development and refinement of the company s design system and ensure consistent UX practices across teams.
• Stay current on UX trends, technologies and best practices to bring innovative ideas to the team.

Qualifications:

• 3-5 years of experience as a UX Designer, Product Designer, or in a related role.
• Strong understanding of UX principles, methodologies and human-centered design.
• Experience conducting user research and usability studies and translating findings into design decisions.
• Proficiency in wireframing and prototyping using Figma.
• Ability to create clear documentation such as user flows, personas and interaction specifications.
• Excellent collaboration and communication skills; comfort working in cross-functional teams.
• Ability to balance business goals, technical feasibility and user needs.
• A passion for solving real user problems and delivering thoughtful digital experiences.

• Experience designing for enterprise SaaS or complex systems (eg, DMS, RPA, BPM platforms).
• Familiarity with accessibility (WCAG) standards and inclusive design principles.
• Exposure to front-end technologies or working knowledge of HTML/CSS for better developer collaboration.
• Experience using analytics or session replay tools (eg, Clarity, Google Analytics, Amplitude) to inform design. A portfolio that showcases your UX process, thinking and design impact.