UI/UX Designer – Chatbot Interfaces & ServiceNow Virtual Agent (Contractual)

Job Description

Job Type: Contract (12 months) Location: Pan India (Preferred: Hyderabad) Experience: 7+ Years Role Overview We are seeking a highly experienced UI/UX Designer specializing in chatbot interfaces and conversational AI , with hands-on expertise in ServiceNow Virtual Agent UI build/customization and Microsoft Teams integration . The ideal candidate will have a strong design portfolio and a deep understanding of user-centered design principles tailored to conversational platforms. 🔧 Key Responsibilities Design and customize UI/UX for ServiceNow Virtual Agent across enterprise applications. Develop intuitive and engaging chatbot interfaces focused on improving user experience. Integrate chatbot systems with Microsoft Teams for seamless cross-platform engagement. Collaborate with cross-functional teams including product owners, developers, and stakeholders. Conduct user research, create wireframes, prototypes, and high-fidelity designs using modern design tools. Advocate best practices for conversational AI design, usability, and accessibility. 🛠️ Required Qualifications 7+ years of experience in UI/UX design, specifically for chatbot interfaces or conversational AI. Strong background in ServiceNow Virtual Agent UI build and customization. Proven experience integrating chatbot solutions with Microsoft Teams. Proficiency in design tools like Adobe XD, Figma, Sketch, etc. Deep understanding of conversational design principles and user psychology. Strong portfolio demonstrating chatbot and conversational AI projects. Excellent communication and team collaboration skills. Show more Show less