Job
Description
Job Title : Trip Lead Job Location : Coimbatore Employment Type : Full-Time Experience : Fresher/Experienced Salary : As Per Market Standards Overview DOT(Dream On Travel) is a vibrant company dedicated to turning strangers into friends through unforgettable travel experiences. Operating For two years, the company has carved out a niche in the luxury travel segment, offering domestic and international travel packages designed to bring together like-minded individuals who start as strangers and end as friends. What sets this company apart is its community-first approach . Each trip is thoughtfully planned not just for sightseeing, but for fostering meaningful human connections making it perfect for solo travelers or anyone looking to expand their social circle in a unique and enriching way. Job Profile We are seeking a dynamic and responsible Trip Lead to plan, lead and manage group travel experiences across various destinations, The ideal candidate should be energetic, organized and passionate about delivering memorable journeys. This role requires balancing operational efficiency with exceptional guest service - Especially in premium travel setups, where guests expect a seamless, high-quality, and personalized experience. Roles and Responsibilities Plan, coordinate and lead group travel itineraries, ensuring smooth execution from start to finish. Act as the primary point of contact for travelers, handling their queries, concerns and requests with professionalism and care. Ensure safety, punctuality and adherence to schedules while being flexible to adapt to unforeseen changes. Foster a positive group dynamic, engaging with travelers to enhance their experience through stories, games and insights about destinations. Maintain detailed records of travel logistics, expenses and incident reports for operational transparency. Deliver services with a high standard of excellence, especially in premium travel setups, where guests expect personalized attention, luxury experiences and seamless coordination. Demonstrate refined communication, cultural sensitivity, and problem-solving skills to match the expectations of the clients. Coordinate with accommodation providers, transport and experience hosts to ensure consistency in quality and service. Represent the brand image with professionalism, polished appearance and a guest-first mindset. Skills Required Leadership Customer Relations Planning and organizing Cultural Knowledge Travel Knowledge Decision Making People Management Qualifications Any candidate with a degree and good communication skills are preferred. Should know Tamil, English & Hindi (Preferred) Show more Show less
