Travel Sales Consultant

Role Overview: As a Travel Sales Consultant in the India Sales team, your role involves handling inbound and outbound sales inquiries through various channels like phone, email, and chat. Your primary responsibility is to understand customer requirements and provide them with travel solutions that align with their needs. You will be expected to convert inquiries into confirmed bookings by showcasing your excellent product knowledge and persuasive communication skills. Key Responsibilities: - Handle inbound and outbound sales inquiries via phone, email, and chat. - Understand customer requirements and offer travel solutions that best suit their needs. - Convert inquiries into confirmed bookings by demonstrating excellent product knowledge and persuasive communication skills. - Upsell and cross-sell additional services like travel insurance, tours, and upgrades. - Achieve and exceed sales targets and KPIs. - Customize and create itineraries based on client preferences and budgets. - Manage end-to-end booking processes, including flights, hotels, transfers, and excursions. - Work with suppliers and partners to ensure availability and best rates. - Resolve customer issues and complaints promptly and effectively. - Maintain strong relationships with repeat customers through personalized service. - Stay updated on the latest travel trends, destinations, and offers in the Indian market. - Monitor competitor activities and recommend strategies to remain competitive. Qualifications Required: - Proactive individuals with a passion for travel. - Excellent sales skills to succeed in the dynamic travel and tourism industry.,