Travel Customer Service Agent

Job description

Customer Service Assistant

Shift Timings : -06:00am to 03:00pm IST / 09:00pm to 06:00am IST / 8:30am to 5:30pm IST / 5:30pm to 2:30am IST / 3:00pm to 12:00 am IST / 07:00pm to 04:00am IST / 1:00pm to 10:00pm IST (Need someone who is flexible in terms of shift timings)

Job Description

• Responsible for providing correct & effective communication to existing & prospective customers about products & their applications
• Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice
• Responsible for collecting data and managing it
• Responsible for identifying customer needs and closing query calls
• Conduct telephonic interaction with customers provide information about product and services.
• Acquire and analyze relevant information to evaluate validity of concern.

Education:

• Minimum qualification: 12th Pass

Required experience:

• 2-3 years post graduation; experience in Customer Support to UK/USA/Australian Client

Mandatory skills:

• Self motivated
• Good Communication Skills
• Core Selling Skills
• Good Customer Relationship Management Skills

Job Types: Full-time, Permanent

Pay: ₹19,000.00 - ₹28,000.00 per month

Benefits:

• Food provided
• Paid time off
• Provident Fund

Language:

• English (Required)

Location:

• Navrangpura, Ahmedabad, Gujarat (Required)

Work Location: In person

You can directly reach out to us at 9274018561

Job Types: Full-time, Permanent

Pay: ₹19,000.00 - ₹28,000.00 per month

Benefits:

• Food provided
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Experience:

• total work: 1 year (Preferred)

Work Location: In person