Travel Consultant - Sales

Job Title: Travel Consultant - Sales

Location:

Travel Sales Consultants

• Client Consultation:

  Engage with clients via phone, email, or in-person to understand their travel requirements and offer personalized solutions.

• Itinerary Customization:

  Design travel plans tailored to the customers preferences, budget, and travel style - domestic and international.

• CRM Handling:

  Maintain accurate records of leads, interactions, bookings, and customer preferences using the company CRM system.

• Sales Support:

  Prepare quotations and proposals, follow up on inquiries, and assist with post-sale support to ensure conversion and retention.

• Invoicing & Payments:

  Generate invoices, track payments, and liaise with the finance team for billing and reconciliation.

• Booking Management:

  Coordinate with DMCs, hotels, airlines, and activity providers to confirm travel arrangements and negotiate competitive pricing.

• Customer Relationship Management:

  Build long-term client relationships to encourage repeat bookings and referrals.

• Sales Target Achievement:

  Consistently work towards and meet assigned sales targets through effective lead conversion and upselling.

• Vendor Coordination:

  Communicate with service vendors to ensure seamless delivery of travel services.

• Market Awareness:

  Stay updated on travel trends, destinations, and packages to better advise customers.

Job Requirements:

• Education:

  Bachelor's degree in Travel & Tourism, Hospitality, Business, or a related field (preferred).

• Experience:

  2 to 3 years in travel sales, customer service, or B2C travel consulting.

• CRM Experience:

  Familiarity with using CRM software for managing leads and pipeline tracking.

• Sales & Communication Skills:

  Strong interpersonal skills with a persuasive approach and customer-first mindset.

• Itinerary Planning Expertise:

  Demonstrated ability to create detailed, cost-effective travel plans.

• Tech Skills:

  Proficiency in Microsoft Office Suite (Excel, Word, Outlook); knowledge of booking platforms and travel tools is an advantage.

• Detail-Oriented & Organized:

  Capable of managing multiple leads, follow-ups, and bookings with precision and efficiency.

Preferred Attributes:

• Enthusiasm for travel and destination expertise.
• Proactive attitude with a solution-oriented mindset.
• Ability to work independently as well as within a team.
• Fluency in English; additional language skills are a bonus.

  Perks & Benefits:

• Competitive base salary with attractive performance bonuses.
• Exclusive travel discounts and familiarisation (FAM) trips.
• Ongoing training and career advancement opportunities.
• A collaborative, inclusive, and travel-loving work environment.