Travel Consultant

Job Title: Travel Consultant
Reports To: Team Leader
Company: Sai World Travels International

Job Summary:

The Travel Consultant will assist clients with their travel requirements — from planning and booking to post-travel support. The role involves understanding customer needs, suggesting suitable travel options, managing bookings, and ensuring a smooth travel experience for clients.

Job Summary:

The Travel Consultant will assist clients with their travel needs — from planning and creating detailed itineraries to booking and post-travel support. The role involves understanding client requirements, suggesting suitable travel options, managing bookings, and ensuring a smooth and hassle-free travel experience.

Key Responsibilities:

• Research destinations, routes, and travel options including air, rail, and accommodation.
• Understand client requirements and suggest suitable itineraries or travel packages.
• Manage complete booking processes – tickets, hotels, transfers, and other travel services.
• Provide clients with travel-related information such as visa requirements, weather, and local customs.
• Maintain accurate client records and booking documentation.
• Handle amendments, cancellations, and travel-related issues efficiently.
• Ensure timely collection of payments and maintain related financial documentation.
• Use promotional tools and marketing material to promote travel packages and offers.
• Build and maintain strong relationships with customers and service partners.
• Work towards achieving monthly sales and profitability targets.
• Stay updated on travel industry trends, new destinations, and system updates.

Requirements & Skills:

• Minimum 1–3 years of experience as a Travel Consultant or in a travel agency environment.
• Good knowledge of booking systems (GDS/CRS/e-travel portals).
• Strong communication and sales skills with a customer service mindset.
• Proficient in English (additional languages will be an advantage).
• Detail-oriented with the ability to manage multiple bookings and deadlines.
• Strong problem-solving skills and ability to handle unexpected travel issues.
• Bachelor’s degree or diploma in Travel, Tourism, Hospitality, or a related field preferred.

Employee Benefits:

• Competitive salary with performance-based incentives
• Paid leaves
• Opportunities for learning and career growth
• Supportive and friendly work environment

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Leave encashment
• Paid sick time

Work Location: In person