Travel Agent

As an experienced Ancillary Operations Manager at The Hosteller in Mumbai, you will play a crucial role in identifying, onboarding, and executing the company's ancillary products for a diverse community of local and global travelers. Your primary responsibility will involve collaborating with cross-functional teams to ensure operational excellence in delivering various ancillary services. Your key responsibilities will include understanding the company's vision, product lines, and growth trajectory to develop an operational framework for ancillary vendors. You will be tasked with establishing policies, setting operational terms and conditions, and ensuring smooth day-to-day execution of ancillary product sales while maintaining high-quality standards. Additionally, you will continuously seek new vendors to enhance operational efficiency and service quality. To qualify for this role, you should have a minimum of 5 years of experience in the travel, tourism, aviation, or hospitality sector with extensive geographical knowledge. Experience with adventure products, community-driven activities, and travel desk operations will be advantageous. A degree in event management, hospitality, or operations, coupled with strong organizational, sales, analytical, problem-solving, and interpersonal skills, will be essential for success in this position. Your ability to maintain vendor relationships, coordinate with internal teams, and conduct regular assessments based on customer feedback will be critical in ensuring the seamless delivery of ancillary services. By working closely with regional teams and continuously optimizing operational standards, pricing, and service contracts, you will contribute to the company's growth and success in the travel industry.,