Travel Advisor / Senior Travel Advisor

Job Description: As a Teletext Sales Advisor, you will play a crucial role in creating and selling worldwide holidays. Your responsibility will be to guide customers throughout their journey, from initial enquiry to their return home, ensuring exceptional customer service to both new and loyal clients. You will be tasked with actively listening to customers, fostering relationships, and identifying sales opportunities to provide tailored holiday experiences that leave a lasting impression. Your interactions will primarily be over the phone, occasionally extending to digital channels. Your main objectives will include delivering excellent customer service to all clients, meeting pre-set KPIs such as handling time, conversion, revenue, and service quality, utilizing booking tools to curate customized trips, and proactively seeking opportunities for personal and professional growth. Key Skills and Experience: - Strong relationship-building skills with a sales background - Prior experience in the travel industry is advantageous - Knowledge and passion for popular tourist destinations worldwide - Attention to detail and accuracy in all tasks - Self-motivated with a focus on building a loyal customer base and achieving sales targets - Ability to handle genuine sales enquiries effectively and efficiently - Proven track record of exceeding sales targets and KPIs Person Specification: As a Sales Advisor at Teletext, you are expected to not only possess a drive for sales but also a genuine passion for ensuring a seamless booking experience for customers. Previous experience in sales and service roles, preferably within a travel or international voice process setting, will be beneficial. You should be open to flexible working hours, including rotational shifts, weekends, and extended hours during peak booking periods. A minimum of 1+ years of sales experience, along with a diploma or graduate degree from a recognized university, is required. What we can offer you: Teletext is a supportive organization that values its employees and customers alike. By joining our team, you will have the opportunity for personal and professional growth, including incentives, training programs, career advancement prospects, and a collaborative work environment. If this sounds like the ideal opportunity for you, please submit your CV along with a brief covering note detailing your salary expectations and notice period to hr@teletext.co.in. Location: Kondapur, Hyderabad,