Job Description: As a Teletext Sales Advisor, you will play a crucial role in creating and selling worldwide holidays. Your responsibility will be to guide customers throughout their journey, from initial enquiry to their return home, ensuring exceptional customer service to both new and loyal clients. You will be tasked with actively listening to customers, fostering relationships, and identifying sales opportunities to provide tailored holiday experiences that leave a lasting impression. Your interactions will primarily be over the phone, occasionally extending to digital channels. Your main objectives will include delivering excellent customer service to all clients, meeting pre-set KPIs such as handling time, conversion, revenue, and service quality, utilizing booking tools to curate customized trips, and proactively seeking opportunities for personal and professional growth. Key Skills and Experience: - Strong relationship-building skills with a sales background - Prior experience in the travel industry is advantageous - Knowledge and passion for popular tourist destinations worldwide - Attention to detail and accuracy in all tasks - Self-motivated with a focus on building a loyal customer base and achieving sales targets - Ability to handle genuine sales enquiries effectively and efficiently - Proven track record of exceeding sales targets and KPIs Person Specification: As a Sales Advisor at Teletext, you are expected to not only possess a drive for sales but also a genuine passion for ensuring a seamless booking experience for customers. Previous experience in sales and service roles, preferably within a travel or international voice process setting, will be beneficial. You should be open to flexible working hours, including rotational shifts, weekends, and extended hours during peak booking periods. A minimum of 1+ years of sales experience, along with a diploma or graduate degree from a recognized university, is required. What we can offer you: Teletext is a supportive organization that values its employees and customers alike. By joining our team, you will have the opportunity for personal and professional growth, including incentives, training programs, career advancement prospects, and a collaborative work environment. If this sounds like the ideal opportunity for you, please submit your CV along with a brief covering note detailing your salary expectations and notice period to hr@teletext.co.in. Location: Kondapur, Hyderabad,
The primary purpose of your role is to support the company's Commercial team by providing analysis on Business Partner income. This will assist in developing and maximizing commercial opportunities with key partners in alignment with the overall commercial strategy. Reporting to the Head of Commercial and collaborating closely with the Commercial Managers, you will offer daily support to the team to achieve key objectives, such as enhancing commercial terms for memberships and executing commercial and marketing plans. Your ultimate goal is to consistently deliver results that enhance the company's reputation within the marketplace and the independent travel sector. Your key responsibilities will include supporting the delivery of commercial terms by tracking targets and overrides, providing recommendations for necessary actions, ensuring accurate data collection from credit control, offering monthly board analysis on budgeted and forecasted business partner incomes, tracking commercial performance across businesses to optimize partner agreements, creating relevant reports, and keeping all Business Partner contractual documentation up to date. You will also be responsible for tracking performance for Preferred Partners, leading the Commercial Reporting project, maintaining internal trackers for member targets and incentives, and supporting the delivery of the annual Business Partner Income budgeted revenue contribution. To excel in this role, you should be commercially astute with experience in a fast-paced environment, preferably in travel. Clear communication skills with both internal and external stakeholders, excellent organization skills, ability to prioritize tasks, managing multiple tasks effectively, attention to detail, ability to work independently, working well under pressure, and meeting deadlines are essential. Strong administrative skills, customer focus, proactive analytical thinking, financial acumen, experience in managing budgets, advanced knowledge of Microsoft Excel, ability to work independently and drive initiatives, and being entrepreneurial are also key attributes required. As a successful candidate, you will be a highly effective team player, target/results-driven, with a solid understanding of business, commerce, and trading. You should be able to think broadly, strategically, and react tactically, demonstrate confidence, resilience, and tenacity, be results-focused, determined, and solution-oriented.,