Transport Support Specialist

Transport Specialist – Customer Service & Administration

** Please only apply if you have the required experience and skills.

Please do not contact us directly. Only shortlisted candidates will be contacted. **

We are seeking a proactive and highly organised Transport Specialist to join our team on a night shift roster. This role is ideal for someone with exceptional customer service skills, a strong administrative background, and the ability to thrive in a fast-paced logistics environment.

The successful candidate will be responsible for managing transport bookings, coordinating administration tasks, supporting customers and driver’s after-hours, and ensuring smooth end-to-end service delivery.

We are looking for someone with a bubbly personality, strong phone manner, and excellent communication skills who can confidently handle customer interactions while staying on top of administration.

Key Responsibilities

Transport Bookings:

Administration Support:

On-Call Support:

Customer Communication:

Requirements

·      Strong communication skills (verbal & written) with professional phone manner.

·      Excellent customer service skills with a friendly and engaging personality.

·      Proven administration and organisational skills, with strong attention to detail.

·      Computer literacy with the ability to adapt quickly to new systems.

·      Previous experience in transport, logistics, or customer support is highly regarded.

Additional Information

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You will be the key point of contact for both customers and drivers, ensuring smooth service delivery and maintaining strong client relationships.

If you are a motivated professional with excellent communication, customer service, and administration skills, we encourage you to apply.