Transport Relationship Manager

Role Overview: As a Transport Relationship Manager, you will play a crucial leadership role in overseeing junior teams to ensure efficient rate management and maintain high transporter service quality. Your primary focus will be on strategic negotiation to achieve the "Best Price," converting daily needs into fixed/bulk contracts, and enforcing Turn Around Time (TAT) standards through data analysis. Key Responsibilities: - Manage and monitor the daily performance and KPI achievement of all allocated Assistant Transport Relationship Managers (ATRMs). - Monitor all vehicle Turn Around Times (TATs), emphasizing quick vehicle detail receipt and on-time port arrival. - Build and maintain strategic relationships with key/graded transporters associated with the company. - Conduct advanced negotiations for finalizing transport rates, especially in cases where ATRMs face challenges in securing competitive bids. - Lead the implementation of the fixed order system and ensure proper allocation based on transporter grade. - Handle critical transporter complaints effectively to uphold transporter trust. - Analyze complex transport reports and conduct internal training sessions to enhance team understanding for ATRMs. - Provide practical SOP input on intricate issues such as vehicle wait times and unloading delays to the Transport Manager. Qualifications Required: - Proven experience in transport management or related field. - Strong negotiation skills with the ability to secure competitive rates. - Excellent analytical skills for data analysis and decision-making. - Effective communication and leadership abilities to manage junior teams. - Knowledge of transport industry standards and best practices. (Note: Additional details about the company were not provided in the job description.),