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6.0 - 8.0 years
8 - 10 Lacs
mumbai
Work from Office
We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process chan...
Posted 2 months ago
6.0 - 8.0 years
8 - 10 Lacs
mumbai
Work from Office
We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes, with excellent analytical and problem-solving skills. Roles and Responsibility Manage and oversee the development and implementation of new processes. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process execution. Monitor and report on process performance metrics. Identify and mitigate ris...
Posted 2 months ago
6.0 - 8.0 years
8 - 10 Lacs
mumbai
Work from Office
We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing processes. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated with process chan...
Posted 2 months ago
6.0 - 10.0 years
8 - 12 Lacs
pune
Work from Office
We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., with 6-10 years of experience in the IT Services & Consulting industry. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement new processes and procedures to improve efficiency and productivity. Analyze existing processes and identify areas for improvement. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to ensure seamless process implementation. Monitor and report on process performance metrics. Identify and mitigate risks associated ...
Posted 2 months ago
3.0 - 7.0 years
5 - 9 Lacs
mumbai, maharashtra
Work from Office
We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 7-10 years of experience in process management and a strong background in managing complex processes. Roles and Responsibility Manage and oversee the development, implementation, and improvement of business processes. Analyze and identify areas for process improvement and implement changes to increase efficiency and productivity. Collaborate with cross-functional teams to ensure seamless execution of processes. Develop and maintain process documentation and standards. Ensure compliance with regulatory requirements and industry standa...
Posted 2 months ago
3.0 - 7.0 years
5 - 9 Lacs
mumbai, maharashtra
Work from Office
We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., with 7-10 years of experience in the IT Services & Consulting industry. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Strong unde...
Posted 2 months ago
3.0 - 7.0 years
5 - 9 Lacs
mumbai, maharashtra
Work from Office
We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 7-10 years of experience in process management and a strong background in managing complex processes. Roles and Responsibility Manage and oversee the development, implementation, and improvement of business processes. Analyze and identify areas for process improvement and implement changes to increase efficiency and productivity. Collaborate with cross-functional teams to ensure seamless execution of processes. Develop and maintain process documentation and standard operating procedures. Monitor and report on process performance metr...
Posted 2 months ago
2.0 - 6.0 years
5 - 9 Lacs
gurugram
Work from Office
Your Role Understand the Process Mining solution offered by Celonis and its existing capabilities and capable of building KPIs to highlight the use-case specific to processes and client requirement. In this role, you will be working on Understand the Process Mining solution offered by Celonis and its existing capabilities. Capable of building KPIs to highlight the use-case specific to processes and client requirement. Hands on experience on building Analysis dashboard & Execution App. Hands on experience in different component of Celonis like - Views, Action Flows, Skills, Knowledge Model, simulation and data explorer. Your Profile Should be able to create custom connector and know how to ma...
Posted 2 months ago
12.0 - 17.0 years
10 - 15 Lacs
kolkata
Work from Office
YOUR ROLE As a Transition Manager, you will lead and manage the end-to-end transition of services across Finance & Accounting, HR, and other domains. You will be responsible for ensuring seamless service migration, maintaining service levels, and delivering high-quality outcomes aligned with client and organizational goals. In this role you will play a key role in Manage the full lifecycle of service transitions, including planning, execution, and stabilization. Collaborate with bid teams and solution architects to shape transition strategies and solutions. Own project delivery across time, cost, and quality parameters. Handle project financials, forecasting, and month-end processes. Identif...
Posted 2 months ago
6.0 - 11.0 years
10 - 15 Lacs
mumbai
Work from Office
Job TitleTransition Lead Total Experience:6-12 Years Location:Mumbai/Pune/ Bangalore Notice PeriodImmediate to 30days About Company Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired bya collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Your Role Role and Responsibilities: Plan , Lead & execute end-to-end smooth Transitions for small to Mid-sized deals as a Transition Manager Identify & agree on the succ...
Posted 2 months ago
12.0 - 15.0 years
15 - 19 Lacs
bengaluru
Work from Office
About The Role Project Role : Program/Project Management Lead Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes. Must have skills : Agile Program Management Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Program/Project Management Lead, you will oversee the comprehensive delivery of programs or projects, ensuring alignment with business objectives. Your typical day involves defining project scopes, monit...
Posted 2 months ago
5.0 - 10.0 years
15 - 20 Lacs
navi mumbai
Work from Office
About The Role Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Execute transformation initiatives for a customer support, customer operations under guidance of Transformation Lead.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? 815 years of overall experience in experience in managing transformation for contact center o...
Posted 2 months ago
12.0 - 15.0 years
14 - 18 Lacs
navi mumbai
Work from Office
About The Role Project Role : Technology Delivery Lead Project Role Description : Manages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Proactively support sales through innovative solutions and delivery excellence. Must have skills : SAP FI S/4HANA Accounting Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Delivery Lead, you will manage the delivery of large and complex technology projects. Your typ...
Posted 2 months ago
13.0 - 18.0 years
15 - 20 Lacs
chennai
Work from Office
About The Role Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Any Graduation/Master of Business Administration Years of Experience: 13 to 18 years What would you do? In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profi...
Posted 2 months ago
5.0 - 10.0 years
17 - 22 Lacs
noida
Work from Office
About The Role Skill required: Retirement Solutions - Policy Servicing Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Tower:Life and PensionsLevel 1:Account leadership team (UK Life and Pensions)Level 2:Management CL7RequirementA highly accomplished and results-driven service delivery leader with over 15 years of experience, including 10+ years in senior account leadership roles within the UK Life, Pensions and Investments domain. Proven expertise in managing large-scale operations, driving strategic transformation, and delivering exceptional value to clients through operational excellence, innovation, and risk governa...
Posted 2 months ago
5.0 - 10.0 years
12 - 22 Lacs
bengaluru
Hybrid
We are seeking a seasoned HR professional with deep expertise in managing large-scale global rebadging and workforce transitions . In this role, you will be responsible for leading and executing complex employee transfer processes across geographies, ensuring compliance with local labor laws, alignment with business objectives, and a seamless employee experience. This role demands strong stakeholder management, cross-functional coordination, and a strategic mindset to support high-impact transitions for our global clients and internal business units. Role & responsibilities Lead end-to-end rebadging programs across multiple regions, including planning, due diligence, execution, and post-tran...
Posted 2 months ago
3.0 - 7.0 years
5 - 9 Lacs
pune
Work from Office
We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management and a strong background in IT Services & Consulting. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize process improvement opportunities. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and inform decision-making. Identify and mitigate risks associated with process changes or improvements. Provide training and suppo...
Posted 2 months ago
10.0 - 15.0 years
11 - 16 Lacs
hyderabad
Work from Office
Role Quality and Process Excellence Lead Do Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellenc...
Posted 2 months ago
1.0 - 3.0 years
2 - 6 Lacs
pune
Work from Office
Responsibilities Work with the Service Delivery Team to understand their portfolio, business strategy, prioritization, etc. to facilitate quality service delivery. Work with IT Global Program Management Office and cross functional PMOs to define the approach Provide executive visibility to project, program, portfolio and functional level status, issues, risks, costs, etc. Provide information to IT Global Program Management Office so demand, financials, service and project delivery can be aggregated to the enterprise level Assist with FY Plan and Outlook activities Monitor and report on actual and projected spend to demonstrate function operates within FY Plan/Outlook function, portfolio and ...
Posted 2 months ago
8.0 - 10.0 years
11 - 15 Lacs
pune
Work from Office
Role: The purpose of the role is to ensure effective implementation of transition tasks for client/account as per the transition plan. Do: Ensure effective transition as per project plan and timelines Implement transition plans and register new transitions - calendar and spreadsheet on the system Ensure transition tasks are in line with transition plans, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure proper program execution Confirm resource assignment for each transition and share details to finance to ensure correct setup of billing accounts Schedule required meetings as directed by the Transition Manager and doc...
Posted 2 months ago
9.0 - 10.0 years
11 - 16 Lacs
bengaluru
Work from Office
As a transition manager you will assume overall responsibility and accountability of Hire to Retire transitions. The successful candidate will be responsible for overseeing your assigned transition process, ensuring a smooth and seamless transfer of services, and meeting all project objectives and deliverables. This role requires strong project management, coordination, and communication skills working as part of a larger transition team. You will provide transition support for establishing processes, metrics identifications and reporting Manage IBM and client stakeholder engagement. Monitor your transition spending to ensure costs are within approved cost case budget. Establish and maintain...
Posted 2 months ago
5.0 - 10.0 years
8 - 15 Lacs
kolkata, delhi / ncr, bengaluru
Work from Office
1) Acquire and handle UHNI HNI clients for PCG (Private Client group) having book size of Rs.25Lac and above. 2) Advising UHNI/ HNI clients on Equity, Derivatives, currency & commodity Markets and generate Revenue from them. 3) Cross selling Third Party Products like products like MF (Mutual Funds), PMS (Portfolio Management Services), AIFs (Alternate Investment Funds), LAS, IPO, Insurance. 4) Handling Queries & complains of client's & solving it within TAT. 5) Should apply deep market understanding & Advance strategies to increase book size & revenue. 6) Profiling clients by conducting in depth review of client's financial requirements, analysing 7) information & recommending portfolios. 8)...
Posted 2 months ago
9.0 - 14.0 years
22 - 35 Lacs
kochi, noida, hyderabad
Hybrid
Leading MNC for Transitions. Candidates with Min 3-4 years experience in P & C. BPO Transitions is a must, core Transitions exp required with solutioning and implementation. Currently in Operations will not be eligible. Required Candidate profile 10+ years of experience, most of which should be in BPO. Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence. ranju.t@consultingaxis.com
Posted 2 months ago
12.0 - 22.0 years
14 - 24 Lacs
bengaluru
Work from Office
Greetings from ReSource Pro!!! . Job Description Job Title: Manager, Service Delivery, India Working Experience: Minimum 12 years experience, 1 + years of experience as an Manager (on paper). Department: Service Delivery Unit Minimum Qualifications: Graduation Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. In this role, you will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problems and provide root cause analysis as needed. In this role, y...
Posted 2 months ago
9.0 - 12.0 years
4 - 9 Lacs
thane
Hybrid
Direct Responsibilities Act as project SPOC for ISPL COE offshoring/deployment projects. Conduct project governance meetings (OPCO) & provide inputs for SteerCo meetings. Perform operational assessments for activity transfer. Coordinate with onshore teams, ISPL COE, and other contributors . Plan/manage timelines, budgets, risks, and issues . Participate in risk assessments, SLA setup, and execution . Escalate blocking points when needed. Provide functional know-how . Contributing Responsibilities SLA monitoring & amendments. Supporting activity transfer with functional expertise. Required Skills Technical/Domain: Project management expertise MS Excel (formulas, pivot tables) Analytical skill...
Posted 2 months ago
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