1013 Transition Management Jobs - Page 26

Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Master of Business Administration Years of Experience: 12 to 18 years Language - Ability: English - Advanced About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do "In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.You would be expected to hold discussions on your own and convince stakeholders. Lead lean study with POCs and approvals from various stakeholders. Must be able to analyze data. Must be able to lead team own your team.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. " What are we looking for "Stakeholder managementLean principles and six sigma tools understandingStrong project management expertiseStrong analytical skills" Roles and Responsibilities: "In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts" Qualification Master of Business Administration

Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Health Insurance OperationsMachine LearningMicrosoft Robotic Process AutomationAgile Project ManagementAdaptable and flexibleAbility to perform under pressureProblem-solving skillsAbility to establish strong client relationshipAbility to handle disputes Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

The Team Manager position is responsible for leading the employees on the Service Desk team in support of Client engagements. The Team Manager is responsible for supervising employees and ensuring employees follow processes and procedures, as well as maintaining employee morale and providing a framework for employee progress and success. Essential Functions: Responsible for achieving or exceeding monthly account-service level agreements (SLAs). Works with Operations Leadership to identify gaps and specific actions. Ensures all team members are aware of gaps and are working to overcome barriers and demonstrate effective management of improvement actions. Ensures chargeability reporting completed weekly. Approves and monitors employee timecard, schedule adherence, and attendance according to Bell Techlogix policy. Responsible for conducting regular coaching sessions and for retention of team members. Maintains acceptable conduct according to all Bell Techlogix policies and procedures. Maintains organizational effectiveness and efficiency by supporting, implementing, and communicating strategic plans. Monitors interaction volume and trends and takes appropriate action, requesting staffing adjustments when necessary to Operations Management. Understands and works within SLAs and KPIs to fulfill Companys obligations. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job performance; motivating, coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures. Assists in QA Review process implementation and notifies senior management of issues with maintaining QA program. Drives improvement and accountability for team based on QA and customer satisfaction feedback. Maintains a strong working relationship with clients and coworkers. Acts as point of contact for client inquiries and escalations. Works in an on call capacity as needed. Functions as Major Incident Manager as needed. Other duties as assigned. Required Experience, Education and Knowledge: Must be a college Graduate. Industry certifications preferred. Must be proficient in Microsoft Office and working in different operating systems. 2-3 years relevant helpdesk experience, IT and or desktop support experience. Minimum of one-year supervisory experience. Minimum 2 years customer service experience. Experience with ITIL best practices. ITIL Foundations certification preferred. Preferred Experience Certifications: 12 months technical support experience. CompTIA A+ Network+ HDI MSCE or Industry Equivalent Experience in troubleshooting internet browsers, smart phones & tablets a plus. Knowledge or exposure to the following: Windows OS, MAC OS, NICE CXOne, Beyond Trust, Microsoft Teams, Microsoft Office tools, TeamViewer, ServiceNow, SAP, Citrix, RDS Farms, IOS, and Intune. Ability & Skills: Ability to verbalize information and ideas in order for others will understand. Ability to identify and understand the speech of another person. Ability to use computers and computer systems (including hardware and software) to install programs, set up functions, enter data, or process information. Ability to multitask and complete tasks effectively. Excellent verbal and written communication skills. Ability to mentor and help in the professional growth of others. Highly developed interpersonal skills. Strong problem solving, conflict resolution, and customer service skills. Ability to work independently and maintain professional working relationships with coworkers. Ability to obtain information from all relevant sources and use information to identify solutions. Conditions of Employment Ability to lead and direct a group of employees. Must successfully pass pre-employment (post offer) background check and drug screen. Must be able to pass a skills assessment.

Life on the team: As a Senior Project Manager (SPM) in Computacenter you will manage entire transition projects delivered to a contractual services customer account or manage significant workstreams on very large and complex Transition projects. Your scope of activity can range from pre-sales (leading, scoping, estimating and designing the project or assuring the solution), through delivery and into closure. You will need to understand and work with creating commercial models. Your responsibilities will also include management and reporting, including the finances of the project. You will be a leader, guiding, motivating and directing others to achieve a common goal. Delivery of a successful project will include: building and managing your team, ensuring the agreed products are delivered, effective communication, managing project controls (including risk, issue, customer dependencies and change) and providing a high-quality professional outcome to the satisfaction of our customers and internal stakeholders. Youll be responsible typically for take-on projects with an budget exceeding 500k. What youll do: The team are a global team based in the UK, Germany, France, Hungary, Spain, U.S., India, and Malaysia Youll engage with other areas within Computacenter as required, including: GIS, Group Managed Services Delivery Engines, Delivery Leadership, Consultancy, TRG (Engineering), Service Management and the Sales teams. Depending on the assignment, youll report to one of the following: a T&T Programme Manager or Programme Director or Service Director. You will lead a team and manage Project Managers & SME’S from within our network of internal Delivery Engines (formerly known as ISPs). When leading a team, almost certainly, it will be a virtual and/or matrix delivery organisation. You may work independently as well as part of larger teams, often on customer sites. What you’ll need: Your overall responsibility is for the successful outcome for the project you are asked to lead in this; your responsibilities will be defined in the project control documentation and your Terms of reference. These will be delivered alongside the agreed financial outcome of the project you lead or are assigned against. In support of this, you’re expected to broadly understand both what Computacenter sells and delivers and have a working knowledge of the technology/solution. You’ll be responsible for delivering your assignments in accordance with the T & T Framework and the Deal Lifecycle Framework. Key areas of responsibility: Project Management (throughout the whole lifecycle) Be conversant with and adhere to our methodology (the T & T Framework) for delivering high quality service outcomes of Transition/Transformation projects. In Pre-Sales, define scope, agree requirements, produce the cost model and plans and produce the required T&T artefacts (which may include other written responses), whilst following the correct governance and approval processes. Shape the solution and implementation approach during pre-sales. Create and/or maintain the Transition Project Plan; being fluent in the use of suitable tools like Microsoft Project. Run Project initiation Workshops to ensure that the project stakeholders understand and accept key information about the approach to the delivery of the project and their associated responsibilities. Manage the planned activities in line with financial rules and commitments. Create the required project control documentation which defines the approach, i.e. how the project will be delivered and ensure all relevant documents and logs are stored on the appropriate site (Quantum) and are up to date. Manage/enable the identified project resources (direct, matrixed via ISPs or third parties) necessary to deliver the agreed products/deliverables. Prepare and deliver weekly project Highlight or Checkpoint reports and participate in reviews with customers and the project team. Ensure all relevant documents, tools and logs are stored on the Quantum site and are up-to-date to enable central reporting. Regularly update all stakeholders and your team on progress against plan, by use of project Highlight or Checkpoint reports and participate in reviews with customers and the project team, as required. Manage risk and issues (including dependencies) and maintain the project risk & issue registers. Take or lead mitigation activities to reduce risk and resolve issues. Understand the impact of any issue on other projects or activities. Manage the activity in line with financial rules and commitments to deliver the commercial outcome of the project. Manage escalations using the appropriate channels and fully communicate with all stakeholders. Support the management of sub-contractor/ISP delivery, ensuring they meet their obligations as per the approved Statement(s) of Work (SoW) and/or internal resource requests and use the escalation process if required. If required, manage sub-contractor delivery, ensuring they meet their obligations as per the approved sub-contractor Statement of Work (SoW). Keep Computacenter Partner Management informed of sub-contractor performance, as required. Support positive recognition and/or interventions for your team members/colleagues and work with/support the ISP Team Leader(s) where improvements are necessary. Attend Governance and Assurance Boards, as required. Have a working knowledge of the Internal Service Providers and what services they provide in support of any project you are managing/delivering. Identify key lessons learned from delivered projects, share these with the rest of the GST Team and more widely in CC, and apply these to future projects. Change Management Communicate potential risks and issues (including dependencies) that are likely to require formal change to stakeholders as early as possible, to minimise future conflict/commercial exposure. Comply with/ensure the Change Management process is followed in the required timeframes to minimise Working at Risk/commercial exposure and optimise our contribution. Ensure changes are agreed with the customer, or commercial owner prior to commencing and additional work. If there’s any change to the project’s approved commercial baselined deliverables (as defined in the SoW) all relevant stakeholders must be informed. This should include changes to cost (including supporting cost models), revenue, scope, timescales and any service impact. Update the project plan to reflect changes once they are approved. A record of all change approvals needs to be maintained in the project data repository (Quantum). Business Management Be aware of the account strategy for your aligned account so that you understand the customer’s priorities. If you see any opportunities for additional growth projects during Transition, let the Account Team know about them so that they can be formally progressed. Contract Management Manage scope and understand the commercial baseline, supporting the development, negotiation and agreement of Statement of Work contract changes. Work with the allocated contract manager and lead Service Manager to agree customer changes to the scope, duration and costs of the project and ensure commercial acceptance of any change before work begins on its delivery. During the delivery of the project you will follow the commercial rules within Computacenter including the adherence to all Governance requirements. Financial Management Support and enable the successful delivery of the project to the agreed financial baseline to meet (or exceed) the Key Performance Indicators (KPIs). These are typically defined in the Transition SoW or Transition Contract Schedules. Support or manage the financial performance of the project by contributing to or maintaining the internal Project Finance Tracker/completing the scheduled monthly Project Financial Reports (PFRs), which require accurate forecasting, invoicing and pro-active cost management (following the 10 Primary Financial Requirements). Do not commence working without approved commercial cover. Relationship Management As the Lead T & T Manager, for your project or work stream you’ll act as the interface to all stakeholders, ensuring that a positive and constructive relationship is maintained to the benefit of all and supporting achievement of our Customer Satisfaction targets. You’ll build strong internal relationships with all key areas, including, Sales, Service, ISPs and Partner Management in support of any 3rd Party activity. People Management o You will be responsible for leading and shaping or contributing to the team to ensure the successful delivery of your assignment. Ensuring that all members of your project team are appropriately supported, heralded, motivated and engaged and that individual performance is managed in conjunction with the aligned Line Manager. o You will be proactive in providing appropriate feedback on performance and approach. Service Management Understand the key measures of service for the accounts to which you are delivering into, including detailed knowledge of SLAs, KPIs, XLAs. Understand link between Solution Design and ability to achieve target SLAs/KPIs o Build effective working relationship with the BAU Service Management and Sales Teams during Take-on projects

Hi We are looking forward to hire a Lead-HRO Transformation for our client. Please go through the JD and apply. Roles : Minimum 10 years of experience in HRO Outsourcing industry of which at least 3+ years in managing large Transformation initiatives Lead the customer engagement, design and change process with customers that meet and exceed their business requirements and enable the successful build and implementation of Digital solutions Experience of working in large organizations have matrixed structure Demonstrates a breadth and depth understanding of operational service delivery management expertise, preferably in an international environment, and domain knowledge. End-to-End conceptualization and delivery of all HRO Transformation solutions for clients encompassing formulation and deployment of Digital Assets and Analytics solutions and Creating / proposing a transformation road map for existing clients /processes Digital Initiatives across following primary impact areas; Infusion of Digital Technologies within Multiple domains to differentiate processing capabilities (Customer Experience) from Contact to Contract to Renewal - delivering business outcomes Bring Business and Industry Insights, evaluate partnerships to continuously evolve our offerings, co-innovate, and lead the transformation agenda with clients. Be a thought leader and have HR domain expertise and a trusted advisor to our clients. Develop measures of success to track progress towards Transformation goals. Identify potential issues and risks and develop mitigation strategies. Recommend enhancements to the current projects to delivery greater value Build and own governance around HRO transformation projects delivery and realization Establish a strong transformation measurement framework along with ways of working Experience in Client Relationship Management key client stakeholders, understanding their requirements and Outsourcers ability to meet them Should have led large strategic project end to end including conceptualization, implementation, and realization Addon Requirements : Demonstrated proactive, positive conflict resolution skills. Excellent analytical and problem-solving skills Excellent communicator at all levels Intellectual curiosity, appetite to do things better and proactive nature. Operating model design, Value chain mapping and business process reengineering, end-customer experiences, new technologies, intelligent automation and robotics, data and analytics, platform business models, straight through operations processes, AI and ML, and other traditional and digitally related transformation activities which deliver significant improvements to business efficiency and effectiveness. Good-to-Have: 1. MBA HR qualification/Relevant HR Qualification 2. Understanding of Technology and various ERPs being used in the HR world 3. PMP Certifications/ Certifications in RPA/AI/ML DOMAIN 4. Lean Six Sigma Certification 5. Agile methodology Key Skills: a) Minimum 8 years in managing large HR Transformation initiatives. b) Lean Six Sigma Certification c) Experience in Workday, SuccessFactors To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a) To Apply for above Job Role ( Bangalore )Type : Job Code # 340 b) To Apply for above Job Role ( Mumbai )Type : Job Code # 476 b) To Apply for above Job Role ( Chennai )Type : Job Code # 557

Hiring for HRO Transitiion Role 12+3 Years of Regular Education(PG will be prpeferred in HR) 15 Years to 20 Years of Total Experience required including 8-10 yrs of Leading Role & 2-3 Years in HR Operations Transition To know more, call-9899875055

At a Glance: The Story Behind AMINA. Founded in April 2018 and headquartered in Zug, AMINA Bank is a pioneer in the financial industry. In August 2019, AMINA received a Swiss banking and securities dealer license from FINMA. The broad, vertically integrated spectrum of services, combined with the highest security standards, make AMINA’s value proposition unique, AMINA operates globally from its regulated hubs in Switzerland, Abu Dhabi, and Hong Kong to offer fiat and crypto services to progressive investors, traditional and crypto-native alike, whether individuals, corporates, or institutions, CVVC Global Report and CB Insights named AMINA as one of the Top 50 Companies within the blockchain ecosystem. Aite Group awarded AMINA their 2021 Digital Wealth Management Impact Innovation Award in the ‘Digital Startup of the Year’ category, and LinkedIn listed AMINA as one of the Top Startups 2021 in Switzerland. In 2022, AMINA won the Digital Assets Offering or Service at the WealthBriefing Swiss EAM Awards, and the bank was also recognised for its product offering SEBAX and won the Best ETP of the Year award at the Swiss ETF Awards 2022, In 2023, AMINA won the European WealthBriefing Award in the Digital Assets Solution, Fund Manager category, Your Mission (Should You Choose to Accept It). As the Head of Technology Governance and Transformation, you will play a pivotal role within the group technology leadership team, reporting directly to the Group CTO. This role is responsible for shaping and executing the technology governance framework, spearheading transformation initiatives, and ensuring alignment with AMINA’s broader business and technology strategy, Additionally, you will serve as the local Head of Technology for AMINA India, leading various technology teams that report functionally to global departments, Your AMINA To-Do List. Lead and manage enterprise-wide technology transformation initiatives. Collaborate across departments to foster innovation and drive continuous improvement, Oversee the adoption of new technologies and processes to enhance operational efficiency. Design and implement a robust technology and AI governance framework. Develop ICT risk management strategies, policies, and controls, including key risk indicators (KRIs), to safeguard the organization’s technology assets, Define and track key performance indicators (KPIs) to evaluate the effectiveness of the technology function. Act as the local Head of Technology for AMINA India providing direction and leadership to the various technology teams in India, ensuring alignment with global objectives. Foster a culture of collaboration, innovation, and excellence within the technology organization. Build strong relationships with senior leadership, business units, and external partners. Communicate effectively technology strategies, initiatives, and performance to stakeholders. Your golden ticket to the AMINA team:. Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree or MBA is preferred. Proven experience in technology transformation, governance, and IT leadership roles ideally in banking or decentralized finance. Deep understanding of ICT risk and control frameworks, IT Service Management, Agile methodologies and industry best practices. Strong leadership, communication, and interpersonal skills with the ability to inspire and guide teams. Proven ability to manage multiple priorities and drive results in a fast-paced environment. Skilled in both conceptual planning and hands-on execution. Experience working in a global organization and leading cross-functional teams. Comfortable engaging with stakeholders at all levels across the organization. Passion for cryptocurrencies, digital assets, and decentralized finance (DeFi. Why We’re Awesome. Join our skilled team and together redefine finance, We owe our exponential growth to our innovative and collaborate team spirit and talented workforce. Every voice counts as we are always committed to learning from diverse perspectives and backgrounds because our people make the difference at AMINA Bank. Regardless of your age, gender, belief, and background, at AMINA EVERYONE (E) is welcome!. Show more Show less

Job Description - Manager Transition Governance About BNP Paribas Group: BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks, and financial services are grouped together under Retail Banking Services) and Corporate Institutional Banking, centered on corporate and institutional clients. The Group helps all its clients (retail, associations, businesses, SMEs, large corporate and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region. About BNP Paribas India Solutions: Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai, and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions. About Business-line/Function: The role is being setup under CAO and Front Office Support with aim to govern transitions from various teams into and out of ISPL. Job Title: Functional ISPL title: Manager Role title: Manager Transition Governance Date: 18 August 2024 Department: ISPL Transition Governance Location: Chennai Business Line / Function: ITO Reports to: (Direct) Direct: ISPL Head of Transition Governance Functional: ISPL Head of Transition Governance Grade: (if applicable) Manager (Functional) Number of Direct Reports: NA Directorship / Registration: NA Position Purpose Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the teams goal. The role is responsible for supporting the Head of Transition Governance in implementing the Transition methodology across India Services. Responsibilities Direct Responsibilities Support the Head of Transition Governance in implementing the Transition methodology across India Services. Apprising India Services BM teams SPOCs of the Transition Methodology Manage and co-ordinate Transition governance structure, assisting the Head of Transition in the preparation and co-ordination of materials. Assist in the production of the Project/Programme Forum papers, Programme Board agendas and other reporting activities and ensure all Project/Programme Forum papers, Programme Board agendas and communications to stakeholders are prepared to a high standard on a timely basis. Support the Head of Transition Governance to drive consistency in adoption across ISPL alignment to all applicable Global Offshoring governance. Regularly engage India Services Businesses their Onshore counterparts to understand their transition plans. Setup Project Kick-Off calls to: Provide an overview of the Transition Methodology, Explain the Transition Methodology and qualifiers, share project artefacts. Agree on governance to be followed and meeting frequencies. Agree on key documentation signoffs to be submitted by the Project team at each phase for control audit management. Provide guidance to Business around transition related queries/issues. Act as Toll Gate keeper during various phase of the transition Ensuring all Risk, Assumptions, Issues Dependencies (RAID) are identified and addressed promptly and if necessary escalated on a timely basis. Pro-actively maintain the initiative RAID log and assist Business Project managers and work stream leads in the management and resolution of issues and risks. Review compliance to Transition Governance by defining documentation sign-off requirements. Ensure management of Milestone and project data in core tools (SharePoint, Shared drives etc.) Providing coordination support on specific projects as and when required Technical Behavioral Competencies Technical Attributes At least 6+ years of relevant experience, ideally in a similar PMO role, Project Control or Business Management Demonstrated analytical and organizational skills. Strong project management and business analysis experience Strong proficiency in Microsoft Office (particularly MS Excel, PowerPoint, and Word) Personal Attributes Self-motivated, results driven, and take ownership of assigned tasks with ability to follow through. Methodical, analytical, and organized, with strong problem-solving skills and attention to detail Ability to manage change and complexity with confidence. Ability to address a wide variety of topics simultaneously and in a structured manner. Excellent communication and stakeholder management skills Good interpersonal skills and team player, with ability to effectively influence and work with stakeholders at all levels. Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral written Ability to deliver / Results driven Attention to detail / rigor Transversal Skills: (Please select up to 5 skills) Ability to develop and leverage networks Ability to develop and adapt a process Analytical Ability Ability to understand, explain and support change Ability to manage a project Education Level: Bachelor Degree or equivalent Experience Level At least 10 years

Position Purpose The purpose of the role is to lead the Client implementation operational team in managing BAU activities in the space of various transition events such as Portfolio setup, Portfolio closure, Portfolio restructure, onboarding, off boarding of clients etc within Middle office. The role would suit someone with overall understanding of Capital markets and hands on experience in Middle office / Custody operations with a strong understanding of third-party investment manager, client and custodian requirements. Fund accounting experience would also be highly beneficial. Commitment, engagement and collaboration with a good understanding of project management principles are required to deliver a professional service, in a quality manner by building and maintaining a continuous service program that supports the business and enhances its responsiveness whilst protecting our existing business requirements through effective scope management. Responsibilities Direct Responsibilities An SME in performing various client implementation activities such as Portfolio setup, Portfolio closure, Portfolio restructure, onboarding, off boarding to the underlying Asset Manager clients. Ensure appropriate levels of governance are applied to all implementation activities. Undertake and / or oversee appropriate transition execution monitoring and checking. Maintain required transition records for reporting and audit trail purposes. Ensure KPIs and KRIs of the team are met and in line to SLA standards. Ensure all stock / cash movements are completed as per the agreed transition timelines. Ensure to support the team as a validator / controller as required in BAU. Ensure preliminary analysis is performed for the transition / project activities and to highlight any issues to managers / onshore transition managers. Ensure eye to detail in managing various activities within the process. Should participate in all the stakeholders meeting and ensure complete understanding of the project as per the client requirement. Develop and maintain strong working relationships across internal stakeholders i.e. All teams within Middle Office, Transition Manager/ SPOKE team, Fund Accounting, UUT, Registry, Performance, Custody and MFS (depending on product coverage of the implementation), Client Service Managers, Legal, Credit, Product, Audit, Compliance, Risk, IT, Regulators, Custodians, Trustees, Fund Managers, etc. Ensure the skill matrix and training plans are upto date for self and team (where applicable) Ensure periodic review of procedures, checklist etc are carried out and changes incorporated as required. Contributing Responsibilities Proactive in managing risk and Incident management and adhere to appropriate escalation processes to escalate, for example, resource issues, delayed project phases, missed deadlines and other planning issues. Act as a SPOC for audit and other assignments for the team Contribute towards process enhancements to bring in operational efficiencies. Develop a strong understanding of all upstream and downstream processes, systems and stakeholders involved. Ensure effective communication to all the parties involved. To follow escalation protocols to managers, senior stakeholders on all critical topics within the process Ensure to be a backup for the managers of the team where required. Willingness to take on other duties as assigned by the manager. Technical Behavioral Competencies Demonstrated knowledge on Capital markets and trade life cycle. Working knowledge and a subject matter expert in Middle office / Custody operations within Equities, Fixed income, FX, Corp actions etc. Hands on experience in new fund setups, fund closure, transition activities etc within similar domain. Fund accounting (and preferably HiPort) experience would also be highly beneficial. Demonstrated knowledge on transition related activities linked to to Asset owner / Asset manager clients. Ability to work as part of a team of problem solvers, helping to solve complex transitions from strategy to execution in performing various client implementation activities. Ability to identify and make proactive suggestions for improvements before problems and/or opportunities arise. In dept knowledge on KPIs/KRIs and ensure KPIs/KRIs of the team are met and in line to SLA standards. Ability to conduct risk awareness session with team periodically as team should be made aware of past incidents, internal errors etc to ensure to avoid repetitive errors. Solid experience in doing periodic review of procedures, checklist, SLA, BCP and BIA documents etc and proven knowledge in handing amendments if any. Must have solid experience in Microsoft Office tools, in particular Excel and PowerPoint to enable analysis and presentation building. Collaborative mindset and an excellent team player with a zeal to learn new things. Ability to influence decision making throughout various organizational levels. Communicates effectively with diverse groups and individuals across different locations including within the team, onshore partners, project team, managers etc. Ability to understand, explain and support change. Ability to inspire and engage others. Ability to set up relevant performance indicators. Specific Qualifications (if required) Accounting/Finance/Economics or Financial Services Related Degree Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Personal Impact / Ability to influence Organizational skills Communication skills - oral written Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Ability to manage a project Analytical Ability Ability to anticipate business / strategic evolution Ability to manage / facilitate a meeting, seminar, committee, training Education Level: Master Degree or equivalent Experience Level At least 7 years Other/Specific Qualifications (if required)

About Business line/Function: - Ensure that financial reporting to the Head Office and Management is complete, accurate and compliant with Group accounting policies - Contribute to the pre-closing process - Perform and document accounting controls and analysis Contribute to the automation of certain accounting processes and the standardisation of booking schemes among entities. -Manage team and appraisals -Manage Projects and provide strategic solutions Position Purpose The position for the Vice president for Head office reporting n Financial Shared Services. Lead a team of about 20 to 45 people Responsibilities - Oversee Preparation of the financial reporting sent on a monthly basis to the Head Office: PL, balance sheet, off balance sheet, annexes, tax book, regulatory reporting schedules - Manage Prepare ad hoc Financial Reportings for Head office upon request - Contribute to accounting controls and analysis as defined by the BNP Paribas Standard Accounting Control Plan. - Manage inter-company transactions reconciliation process managed well - Ensure the good coordination with the Regional Financial Reporting team, in particular during the pre-closing process and whenever an accounting issue needs to be addressed - Participate to Finance Projects linked to Head Office Financial Reporting - Contribute to BNP Paribas operational permanent control framework. - Monitor Financial Reporting through key performance and key risk indicators. In particular contribute to the elimination of manual reclassifications and warnings/missing items. - Work closely with regional Meter FR team / Country and Head Office Finance in analyzing business performance - Provide analysis and response to questions raised by HO Finance / Regional Finance / internal management - On a timely basis, provide complete and accurate financial data to the Reporting Team for report production - Support-The Head of Department is required to lead, manage and develop the department to ensure it achieves the highest possible standards of excellence in all its activities. - Support HOD -To oversee the smooth functioning of the department and ensuring consistent provision To manage and motivate all departmental staff - Support HOD in - Forecasting financial results. - Overseeing the budgets. - Conducting risk management. - Evaluating and initiating investments. - Allocating resources and managing finances. - Recommending cost reduction strategies - Report incidents and accounting issues Execute the BCM responsibilities for respective team/business: o Responsible for overall BCM Programme of your Department to ensure their business continues when BCP is invoked. (BCM strategy, solution, documentation, Testing etc.) o Ensure Business Continuity requirement is integrated with all relevant processes, as applicable o Can delegate the same to their nominated department BC Correspondent o Approve and sign-off business impact analyses, business continuity requirements, strategies and solutions for their department. o Mobilize their teams to actively participate in awareness sessions, training and tests. o Nominate BC correspondents within their scope to act a primary point of contact for the BC Manager. Define and implement proper permanent controls on BCP activities on their scope. - Support To manage and motivate all departmental staff - Ensure the financial reporting to Head Office Technical Behavioral Competencies General management and ability to lead large teams Knowledge of GAAP and IFRS Transition and program management Control mindset and Analytical Ability Staff engagement and communication Must be efficient in MS Office Stakeholder Communication management Specific Qualifications (if required) Chartered Accountant/MBA in finance with experience in Financial Analysis/other Finance functions preferably in a Banking environment Skills Referential Behavioural Skills : (Please select up to 4 skills) Attention to detail / rigor Ability to synthetize / simplify Ability to deliver / Results driven Choose an item. Transversal Skills: (Please select up to 5 skills) Ability to anticipate business / strategic evolution Ability to develop others improve their skills Choose an item. Choose an item. Choose an item. Education Level: Master Degree or equivalent Experience Level At least 15 years Other/Specific Qualifications (if required) CA

Dear Aspirant, Welcome to ResourcePro! Job Description: Assistant Manager Report to : Operations manager Department: Service Delivery Unit Location: Bangalore, India Contact Scope: Mentioned Below WE ONLY CONSIDER ASSISTANT MANAGER PROFILES AND NOT TEAM LEADERS, THOSE WHO HAVE TAKEN THE INTERVIEW THEY SHALL COMPLETE THE COOLING PERIOD OF ONE YEAR [ MINIMUM 8 YEARS OF EXPERIENCE IN BPO/ BPM AND SHOULD WORK AS ASSISTANT MANAGER FOR ATLEAST 1.5 YEARS OF EXPERIANCE ] Roles and responsibilities: Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. Leading the Service Delivery team, managing conflicts, and ensuring the teams processes and tasks are carried out efficiently. Managing finances and budget. You will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problems and provide root cause analysis as needed. You will lead and supervise Service Delivery Supervisors and a number of client teams to establish and maintain a motivated and skilled service delivery workforce. Oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met; Identify and lead the department, division or company level projects to realize corporate goals and strategies. Responsibilities: Talent Inventory: Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high-potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. Client Services: Oversee the daily operations of each client team to ensure client satisfaction; manage email, phone or, in-person interactions with clients to maintain and enhance client relationships; execute company-wide client-related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. Business Growth: Proactively seeks opportunities to improve client experience and drive business growth. Support US-based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. Problem Solving: Resolve high-impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. Managing Projects: Stay well informed of corporate goals and strategies; identify and lead the department, division, or company-level projects. Lead assigned cross-function or company-wide activities and projects. Employee Engagement and Budget: Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction, and business development needs. Manages priorities and budgets to meet company, department, and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs. Contact Scope: HR Karthik - 9008042208 Email ID - Karthik_Venkat@resourcepro.in Internal Contacts: Team members within the client team, Supervisor External Contacts: Client contacts Minimum Qualifications: Education Background: Major N/A, Degree Bachelor, Licenses/Certificates N/A Working Experience: Minimum 8 years experience, 3 years management experience Some of the mandatory skillsets required: Operations / Process / Transition Management Client Focus Coaching and Training SOP Creation and management Quality - Auditing, Planning, Target Setting Interpersonal Communication Capacity Planning Employee Retention Team Performance Shift Timings: Regular Shift: 8:00 AM to 5:00 PM | 8:30 AM to 5:30 PM Real-Time Shift: 6:30 PM to 3:30 AM | 7:30 PM to 4:30 AM | 8:30 PM to 5:30 AM | 9:30 PM to 6:30 AM Contact Scope: HR Karthik - 9008042208 Email ID - Karthik_Venkat@resourcepro.in Location: 2nd, 3rd & 7th Floor, Hub 4, Karle Town Center (SEZ), Kempapura Main Road, Nagavara, Bengaluru - 560045, India

Chubb Fire & Security Group is looking for Manager Transition/Project Manager to join our dynamic team and embark on a rewarding career journey Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post-project evaluation and identifying successful and unsuccessful project elements.

KPMG India is looking for Assistant Manager - Workday Functional to join our dynamic team and embark on a rewarding career journey Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Overseeing retail inventory. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.

Date 17 Jun 2025 Location: Bangaore, KA, IN Company Astom Req ID:487666 Your future roe Take on a new chaenge and appy your digita transformation and project management expertise in a new cutting-edge fied. You work aongside coaborative and forward-thinking teammates. You' pay a pivota roe in bridging business needs with innovative digita soutions, ensuring strategic aignment and driving impactfu outcomes. Day-to-day, you work cosey with teams across the business (enterprise architects, deivery teams, business requesters), evauate digita demands, and manage mutipe projects to ensure on-time deivery and operationa exceence. You specificay take care of demand management, technica eadership, and digita project deivery, but aso foster innovation and process improvement initiatives. We ook to you for: Serving as the primary iaison for digita demands within assigned business domains Evauating, prioritizing, and managing digita initiatives based on business impact and feasibiity Ensuring aignment with enterprise architecture and IT andscape simpification Defining and driving the deivery of digita projects across mutipe programs Coaborating with domain and patform architects to ensure scaabe, sustainabe soutions Mentoring project teams in adopting innovative digita practices and technoogies A about you We vaue passion and attitude over experience. Thats why we dont expect you to have every singe ski. Instead, weve isted some that we think wi hep you succeed and grow in this roe: Bacheors degree in Information Technoogy, Computer Science, or a reated fied 5+ years of experience in IT consuting or digita transformation project management Strong understanding of digita patforms such as Automation, Anaytics, DevOps, and AI Expertise in business anaysis, soution design, and buiding business cases Famiiarity with enterprise architecture principes and IT governance Experience working in a matrixed or goba organization Knowedge of Agie or hybrid deivery methodoogies Exceent communication and stakehoder management skis Strong anaytica thinking and probem-soving capabiities Things you enjoy Join us on a ife-ong transformative journey the rai industry is here to stay, so you can grow and deveop new skis and experiences throughout your career. You aso: Enjoy stabiity, chaenges and a ong-term career free from boring daiy routines Work with new security standards for rai signaing Coaborate with transverse teams and hepfu coeagues Contribute to innovative projects Utiise our fexibe and incusive working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your deveopment, through award-winning earning Progress towards eadership roes in digita transformation Benefit from a fair and dynamic reward package that recognises your performance and potentia, pus comprehensive and competitive socia coverage (ife, medica, pension) You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or famiy, you be proud. If youre up for the chaenge, wed ove to hear from you! You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or famiy, you be proud. If youre up for the chaenge, wed ove to hear from you! Important to note As a goba business, were an equa-opportunity empoyer that ceebrates diversity across the 63 countries we operate in. Were committed to creating an incusive workpace for everyone. Job Type:Experienced

Greetings from ReSource Pro!!! . Job Description Job Title: Assistant Manager, Service Delivery, India Working Experience: Minimum 8 years experience, 1 + years of experience as an Assistant Manager (on paper). Department: Service Delivery Unit Minimum Qualifications: Graduation Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. In this role, you will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problems and provide root cause analysis as needed. In this role, you will lead and supervise Service Delivery Supervisors and a number of client teams to establish and maintain a motivated and skilled service delivery workforce. Oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met. Identify and lead the department, division or company level projects to realize corporate goals and strategies. Principal Responsibilities: Talent Inventory: Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high-potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. Client Services: Oversee the daily operations of each client team to ensure client satisfaction; manage email, phone or, in-person interactions with clients to maintain and enhance client relationships; execute company-wide client-related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. Business Growth: Proactively seeks opportunities to improve client experience and drive business growth. Support US-based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. Problem Solving: Resolve high-impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. Managing Projects: Stay well informed of corporate goals and strategies; identify and lead the department, division, or company-level projects. Lead assigned cross-function or company-wide activities and projects. Employee Engagement and Budget: Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction, and business development needs. Manages priorities and budgets to meet company, department, and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs. Competencies, Skills and Behaviors: Manages for effective performance and develop staff Build effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Shift Timings: Regular Shift - 7:00 AM to 4:00 PM | 7:30 AM to 4:30 PM | 8:00 AM to 5:00 PM | 8:30 AM to 5:30 PM Real-Time Shift - 6:30 PM to 3:30 AM | 7:30 PM to 4:30 AM | 8:30 PM to 5:30 AM | 9:30 PM to 6:30 AM Contact Scope: Contact - HR Sakshi | 8904593038 | Call | Email sakshi_gupta@resourcepro.in

Flexing It is a freelance consulting marketplace that connects freelancers and independent consultants with organisations seeking independent talent, Flexing It has partnered with Our client, a leading global private equity investor committed to partnering with management teams, entrepreneurs, and founders to drive business transformation, is looking to engage an Interim Service Operations Lead for one of its portfolio companies?(a consumer goods business) Roles & Responsibilities - Ensure high customer satisfaction and positive NPS through end-to-end experience management and timely issue resolution, Improve service delivery timelines and operational efficiency through strategic initiatives, Drive AMC revenue growth and achieve financial targets, Lead a large team of 450 employees, 8000 technicians, and 650 business partners, Collaborate cross-functionally to ensure seamless service and customer support, Monitor KPIs and ensure compliance with policies, regulations, and quality standards, Skills Required Customer-Centric Mindset Deep commitment to understanding customer needs and delivering superior service experiences that drive satisfaction and loyalty, Operational Excellence Strong ability to streamline service processes, reduce delivery timelines, and improve overall efficiency and quality, People Leadership Proven experience in leading large, distributed teams with a focus on motivation, accountability, and performance management, Data-Driven Decision Making Proficient in leveraging KPIs, analytics, and performance metrics to identify gaps and drive continuous improvement, Strategic Execution Ability to align long-term goals with day-to-day operations, ensuring structured planning and timely results, Collaborative Influence Skilled in engaging stakeholders, building partnerships, and gaining alignment through communication and trust rather than authority, Change Management & Transformation Demonstrated success in leading change initiatives, especially in complex or evolving operational environments,

What this Job Involves: Deliver Transitions Programme - . Pre Planning & Solutioning - Support Transformation Program Director teams during the investigation & Pre-Planning stage by providing information regarding the value of , development of transition timelines, budgets, resource requirements, and other applicable costs. . Transition Execution Single handedly Manage the end to end execution of large deals spread across geographies . Due Diligence Planning and Reporting exposure , Knowledge Transfer planning and delivery , Ramp Up Planning and deployment experience . Governance - Set up establish Governance framework for large complex programmers and ensure the overall programme is integrated across other JLL work streams . Project Risks - Give clear assessment of the movement, progress, delays, issues, risks of projects in relations to cost and expenses . Financials - Responsible for managing & controlling deals financials - Knowledge of Business Case creation and updating on a regular basis . Stabilization - Helps stabilize operations post-go-live Stakeholder Management . Client & Stakeholder Relationship - Manages overall internal/external client relationships during various stages of the transition/mobilization effort . Change & Risk management Work closely with internal client teams to drive/support in change management & monitor the transition risks. Expectation: Core Capabilities and Governance . Develops the communication strategy and communication plan for global/location/team specific initiatives to generate momentum, raise awareness and influence behaviors across the organization . Develops & maintain domain specific credentials, Client Visit Decks, Case Studies & Transition Methodology . Interaction with client and client teams, Set up governance for regular review etc. Leadership skills . Influence and maintain positive and healthy working relationship with support functions, Service delivery and senior Leadership, securing collaborative support in the execution of role responsibilities. . Manages and counsel teams to excel in their roles. . Client & Contract management . Effectively collaborate with functional teams like HR, Recruitment, IT, Training etc. Program Management: . Seamless transition with no noise while adhering to speed, cost and quality . Use and integrate the mandatory JLL Location Strategy & Transitions methodlogy in the projects Sounds like you To apply you need to be Professional Skill Requirements: . Single Contributor IC role. . An effective communicator with excellent relationship building, Negotiation & interpersonal skills. . Versatility, High level of professionalism and confidence . Comfortable interacting with senior executives within both JLL and the client (where applicable, will be limited) . Strong leadership skills and the ability to effectively and efficiently manage others . Expertise in managing budget & deals financials . Highly flexible, adaptable and creative . Ability to drive change . Entrepreneurial Skills . Strong analytical, problem solving abilities & complexity management Technical skills: . MS Project: Hands-on experience in creating and maintaining project plans. Report out using basic MS Project options . MS Visio: Create and maintain process maps . MS Excel: Create and manage detailed project plan with specific tollgates, milestones, planned/actual start and closure date, responsibility and completion status . MS Power point: Governance meetings to provide the updates based on the expectations from the target audience Basic Qualifications: . Should have approximately 16+ years of overall work experience with Travel Requirement: . Moderate to extensive as required Work Shift: . Open to work in flexible working shifts as per the location or project requirement

Leading MNC for Transitions. Candidates with Min 3-4 years experience in Life and Annuity. BPO Transitions is a must, core Transitions exp required with solutioning and implementation. Currently in Operations will not be eligible. Required Candidate profile 10+ years of experience, most of which should be in BPO environment. Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence.

Below are the Candidate Profile Expectations Must have end-to-end transition transformation management experience. Candidates must have functional transition management. Should have led transitions independently, not just supported them. Must be location and time-agnostic due to global coordination. Should be confident in stakeholder communication, including senior leadership. Must be able to articulate risks, manage escalations, and drive delivery. Due Diligence & Scoping: Engage with business and internal stakeholders. Document and report the current state ("as-is") of the business. Present findings to leadership and facilitate discussions. Coordination & Hiring: Coordinate with the hiring team at the receiving location. Track profiles and hiring progress. Knowledge Transfer & Training: Develop detailed training plans (duration, trainers, schedule). Conduct and track training sessions. Perform proficiency assessments post-training. Stabilization & Handover: Oversee the stabilization phase post-transition. Governance & Reporting: Participate in governance calls and weekly reviews. Report risks, performance issues, and mitigation plans. Maintain RAID logs (Risks, Actions, Issues, Dependencies). Profiles with Transaction Operations are not suitable so this will not be considered. Candidates with application/data migration experience are not suitable and will not be considered

Manages the whole process of transferring services and staff from one location to another or from one service provider to another, ensuring service levels are maintained throughout. The role also includes maintenance of the budget, project plans and reporting to the customer and internal management. Ensures the delivery of a high quality, professional and proactive customer focused service on daily basis. Influence and shape transition solutions, working with bid team, solution analysts and architects; Delivery of project responsibilities to time, cost and quality, accountable for full transition project up, aligned with internal (management) and external (client) needs, defining project approach, scope, milestones, success criteria, deliverables, risks, contingencies and allocating appropriate resource requirements ensuring that quality assurance activities are embedded Ownership of all project financials (relating to project activity under your management) and manage month end processes and forecasting inputs; Identify and manage changes in scope, obtain client buy in, identify further revenue opportunities; Contribute to proposal development (from client request through to final issue and potentially subsequent project delivery); Create a value proposition in collaboration with client that highlights the advantages of the organizations service, proposing solutions that meet or exceed client needs and expectations and align with the Groups strategy Working with Transformation team to drive DGEM Alignment that including incorporating CG best practice and specific client needs to come up with client DGEM. Driving Impact Assessment phase at country/ region/ market level to develop and drive action plans to identify and close gaps between approved client DGEM and as-is local country / BU processes. Working with Transformation teams to develop implementation plans and timelines for identified initiatives arising from DGEM alignment / Impact Assessment workshops with focus on ensuring Day1 productivity initiatives are implemented Delivering on the implementation plan initiatives identified as being required for Day1 Primary Skills Must be experienced in 3rd party transitions this will not involve somebody who is only experienced in Captive set up or internal transitions alone. The last role in the current organization should be as a Transition Manager / Transition Role Vivid in explaining their current transition methodology/ risks/ challenges faced Experience in handling bid process/ be a transition counterpart during RFPs & bids/ transition solution experience in devising plans, costs etc Skills (competencies) Accountability Active Listening Adaptability Analytical Thinking Business Transformation Change Management Coaching Confidentiality Collaboration Commercial Management Complex Engagement Management Contract Management Crisis Management Microsoft Project Negotiation Problem Solving Project Financial Planning Project Governance Project Management Project Planning Qwiz Relationship-Building Risk Assessment Risk Management Scope Management Scrum Stakeholder Management STAR Storytelling Strategic Thinking Teamwork Time Management Unified Project Management (UPM) Unified Service Management (USM) Verbal Communication Written Communication Agile (Software Development Framework) Delegation UPM (Methodology) USM (Methodology)

What this job involves You will oversee the entire bouquet of Building Management Services provided at the site. Your role will be to ensure smooth operations at the facility/building by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to: Ensure usage of proper LOTO & permits Control and monitor the preventive maintenance carried out as per schedule. Organize and attend HSE meeting, trainings and address HSE issues. Ensure team attendance (workplace accommodation) Ensure SO observation completion on time. TBT for all associated team members Ensure 100% legal compliance Participating in all near miss incidents and accident investigations. Participating in emergency exercises Requiring that all incidents are investigated promptly and take appropriate steps for preventive recurrence. Attend safety committee meetings Spread safety procedure across down team Manage, operate, repair, and maintain the building in a professional and diligent manner, consistent with the approved budget and industry standards, in the locale where the building is operating. Ensure fulfillment of occupants/customers obligations under the lease agreement of the space in the building. Transition of all towers. Handing Taking over of all asset from Projects. Overseeing of all process/ procedures adhered with due diligence of fitout works without any violations. Purchase all equipment, tools, appliances, materials including consumables and supplies reasonably necessary and desirable for the operation and maintenance of the building. Handle all requests and complaints of the occupants/customers. Ensure stringent health and safety practices in all the areas, in the building. Retain all documents and records, till the minimum retention period. Ensure compliance of legal & statutory compliances check list pertaining to integrated management system & norms/ restrictions affecting the building. Ensure safety standards implementation & engineering guidelines. Any other task / responsibility assigned by the management time to time To be observant towards any unsafe act & prevent the same. Bring the same to the notice of management as required & follow engineering guidelines and safety management system. Overseeing all building management systems including fire/life safety, MEP and all critical utilities. Ensuring the documentation of assets under asset list/ tracker. Formulating suitable transition plan and perform the transition process as per the schedules/plan to ensure smooth operations. Preparation & implementation of all Transition documents for smooth operations like HOTO checklist, SOPs, Fitout guidelines, Operational manuals etc., at site. Ensuring the documentation and checking of the assets under defect liability period and AMC/CAMC in a tracker. Coordinates maintenance efforts with outside contractors Works with Security Director to coordinate all building fire/life safety drills/seminars To ensure all the planned preventive maintenance (PPM) are being timely carried out. Suggest and implement improvements for preventive maintenance programs as required. Coordinating with contractors, tenants and engineers periodically. Ensuring the site team is maintaining service /repair contracts. Conducting risk/root-cause analysis in case of system failures and breakdowns and creating corrective /preventive action plan. Assessing of the building operations and working towards mitigation of highlighted inherent risks. Conducting regular inspections of operating MEP equipment systems of multiple sites; making necessary adjustments and managing controls as per requirements. Coordinate and maintain the as-built drawing and transition document library. Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services. Creating emergency response plan and taking part in evacuation drills. Develops/maintains effective Asset specific maintenance and safety procedure manuals. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports.

Software Engineer FR Software Engineer FR

Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Transform the organization from focus on conventional detection and containment to focused on best-in-class preventionGuide, direct, maintain and monitor all activities associated with the successful application Business ExcellenceImplement systems and processes that deliver improvement toward 100% conformance to customer requirementsEngaging with Client process team and work on project that improve client processes and drive client valueDrive rigorous metrics related to the Balance Score Card to evaluate performance and drive reduction in variability/defects in critical business processesBuild relationships with other regions and global team resources in order to support identification, review, prioritization and execution of key improvements opportunities/projects to drive resultsDevelop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Adaptable and flexibleProblem-solving skillsPrioritization of workloadCommitment to qualityStrong analytical skillsSix Sigma Master Black Belt/Black Belt with Quality improvement and Lean Deployment backgroundAbility to breakdown End to End process to identify automation/improvement opportunities and create automation/transformation roadmapShould have delivered large scale end-end Process Transformation projects for global clientsWell versed with Industry Digital technologies & leading tools, automation, AI and Analytics plus have a proven track record of implementing Digital solutionsExcellent Communication skills, result-oriented, self-driven person with a high energy level, analytical and structured with extensive experience in managing a high-performance team and delivering large scale Transformation project.Experience in shaping of solutions, process diagnostics, blueprinting and are savvy with PowerPoint and Excel Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Responsibilities As a Scrum Master, you will be responsible for: Driving the Scrum processes and ceremonies Tracking and maintaining the product backlog as well as the Sprint tasks Facilitating a close cooperation within the team and with the customer Spreading and fostering a Scrum mindset in the project teams Coaching team in Agile and Scrum methodology Proactively supporting the development team in solving impediments, blockers Continuously improving the process in order to ensure better quality, faster delivery, and effective working mode Reporting the implementation progress to internal and external stakeholders Skills Must have Able to identify and solve problems by adopting existing procedures, techniques and methods Able to actively contributing to improvements and changes Taking full responsibility for his/her actions and his/her delivery, and encouraging others to do the same Having a good understanding of the group's joint tasks Seen as a person who takes full responsibility and encouraging others to do the same Seen as someone who colleagues can trust Working independently but being a team player Good leadership and communication skills, including fluent in English at least basic knowledge about software development process Nice to have Agile Methodology Other Languages English: B2 Upper Intermediate Seniority Junior Location: Pune,Bengaluru,Hyderabad,Chennai,Noida

All migrations / transitions at WNS is supported by a central transitions team. The principle role of this team is to manage, own and act as a custodian for all transitions that take place across the length and breadth of the organization for all geographies. Transitions commence once a new project has been signed-off and ends when all processes of that project have gone live, stabilized and all client deliverables, goals and metrics have been achieved. Additionally, this team is also responsible for creating customized solutions and pricing for RFP and deal pursuits. Key responsibilities: Lead large/multiple transitions of clients processes Thorough project planning and reporting to clients, internal stakeholders and transition leaders Thorough and proactive project review Risk, Issue, escalation and milestone management Identify areas for efficiency improvement and implementing the same Build close rapport with key internal stakeholders and clients Manage project escalations and conflicts in projects Mentor and coach direct reports to aid in their development Strong focus on positive transition outcomes: Project Financials (people, technology, infrastructure, etc.) - balance risks with speed of execution Customer Experience understand client needs, wants and expectations and manage them effectively Metrics Delivery Setup metric deliverables and reporting effectively to ensure visibility and achievement of goals from day 1 of go-live Required to lead multiple initiatives / projects concurrently (where applicable) Compliance and continuous improvement to the WNS Transition Methodology Design transition solution for new opportunities (RFI/RFP) Respond to RFI/ RFPs along with the solutions team Able to take on additional responsibilities in the transition function (e.g. capability building) Qualifications and skills: Excellent project management skills applied to wide range and number of project types, complexities, domains and geographies Self-starter, independent, initiator, strong organizational, presentation, interpersonal and consultative skills is a must Strong CRM skills Deep understanding of the different aspects of BPO business QA, MIS, SLA, Base-lining, etc. PMP or other project management certification is a plus Knowledge and/or experience or certifications in Six Sigma or Green belt / black belt is a plus Supplemental: Maintaining an established work schedule and strong work ethic Very strong analytical, planning, organizational, and time management skills Strong research skills including gathering and analyzing data from multiple sources Effective reporting and documentation skills Ability to maintain discretion and confidentiality Working in a cross-functional team and environment Financial acumen Interpreting and applying rules, regulations, policies, and procedures Technology and system orientation Effectively using interpersonal and communications skills including tact and diplomacy to network with entire organization and get things done by building bridges Effectively using organizational and planning skills with attention to detail and follow through Competencies/ Skill set: BFSI Transitions experience is mandate | E2E Transitions Demonstrated hands on experience in driving in successfully leading large multi-dimensional transitions At least 10 years of intense customer facing roles Managed / liaised with IT Projects teams to deliver the technology and enabling tool as part of transition project deliverable Individual Contributor Role Hybrid 3 days a week, however basis need should be flexible with 100% WFO Work Location : Bangalore