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Training Manager – Hospitality

10 years

5 - 7 Lacs

Posted:2 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

We are all hearts for willful, cheerful, self-motivated individuals who want to grow together. We are operational in 2 cities currently with a vision of 100+ in coming 10 years. If you want to be part of this exciting and ambitious journey lets catch up to exchange views


  • Designation: Manager
  • Location: Gurugram
  • Department: Learning and Development
  • Experience: 3-5
  • Identify training needs across departments including front office, F&B, housekeeping, kitchen, and back-office teams
  • Develop and deliver engaging training sessions on customer service, SOPs, grooming, onboarding, safety, hygiene, and soft skills
  • Implement brand-mandated training modules and adapt them for local relevance
  • Create monthly/annual training calendars and plans aligned with business goals
  • Drive continuous learning culture within the organization
  • Lead training initiatives for new openings or rebranding efforts (if applicable)
  • Evaluate the effectiveness of training programs through feedback, on-the-job observation, and performance metrics
  • Track employee progress and support managers in creating individual development plans
  • Work closely with HODs to improve departmental performance through targeted interventions

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