We are all hearts for willful, cheerful, self-motivated individuals who want to grow together. We are operational in 2 cities currently with a vision of 100+ in coming 10 years. If you want to be part of this exciting and ambitious journey lets catch up to exchange views Designation: Manager Location: Gurugram Department: Learning and Development Experience: 3-5 Identify training needs across departments including front office, F&B, housekeeping, kitchen, and back-office teams Develop and deliver engaging training sessions on customer service, SOPs, grooming, onboarding, safety, hygiene, and soft skills Implement brand-mandated training modules and adapt them for local relevance Create monthly/annual training calendars and plans aligned with business goals Drive continuous learning culture within the organization Lead training initiatives for new openings or rebranding efforts (if applicable) Evaluate the effectiveness of training programs through feedback, on-the-job observation, and performance metrics Track employee progress and support managers in creating individual development plans Work closely with HODs to improve departmental performance through targeted interventions
We are all hearts for willful, cheerful, self-motivated individuals who want to grow together. We are operational in 2 cities currently with a vision of 100+ in coming 10 years. If you want to be part of this exciting and ambitious journey lets catch up to exchange views Designation: Assistant Manager Location: Gurugram Department: Digital Operations Experience: 3-5 Manage day-to-day operations across all online food delivery aggregators Ensure accurate menu listings, pricing, photos, descriptions, and availability Coordinate with delivery platform account managers for feature placement, promotions, and campaigns Monitor and analyze sales performance across platforms; take corrective actions as needed Plan and execute platform-led campaigns to increase visibility and order volume Improve ratings, reviews, and customer satisfaction to boost organic reach Track order errors, delays, and cancellations; implement SOPs to minimize issues Monitor inventory and stock relevant to online menus Design and implement digital promotions, discount strategies, and loyalty campaigns in collaboration with the marketing team Track ROI on marketing spends across platforms
We are all hearts for willful, cheerful, self-motivated individuals who want to grow together. We are operational in 2 cities currently with a vision of 100+ in coming 10 years. If you want to be part of this exciting and ambitious journey lets catch up to exchange views Designation: Manager Location: Gurugram Department: Outdoor catering Experience: 4-8 Identify and pursue new business opportunities for outdoor catering (corporate events, weddings, social gatherings, etc.) Build and maintain strong relationships with corporate clients, event planners, venues, and agencies Create and present customized catering proposals to clients, ensuring competitive and profitable offerings Achieve sales targets and contribute to the overall revenue goals of the catering department Conduct market analysis and competitor research to stay ahead of trends Coordinate with clients from initial inquiry through to event execution, ensuring a seamless experience Conduct site visits and ensure all client needs and logistical requirements are met Liaise with culinary, service, and logistics teams to plan and execute events flawlessly
We are all hearts for willful, cheerful, self-motivated individuals who want to grow together. We are operational in 2 cities currently with a vision of 100+ in coming 10 years. If you want to be part of this exciting and ambitious journey lets catch up to exchange views Designation: Senior Manager Location: Gurugram Department: Sales & BD Experience: 10-15 Develop and execute sales strategies to increase banquet bookings and revenue Build and maintain relationships with corporate clients, wedding planners, event organizers, and other potential partners Identify new business opportunities in the events and MICE (Meetings, Incentives, Conferences, and Exhibitions) segments Create attractive proposals and negotiate contracts in line with company policies Collaborate with the F&B and Banquet Operations teams to ensure smooth delivery of events Conduct site inspections and ensure the property is presented to potential clients in its best form Track sales performance, prepare reports, and meet monthly/quarterly sales targets Stay updated on competitor offerings and market trends to position the hotel advantageously Represent the hotel at trade shows, networking events, and promotional activities
We are all hearts for willful, cheerful, self-motivated individuals who want to grow together. We are operational in 2 cities currently with a vision of 100+ in coming 10 years. If you want to be part of this exciting and ambitious journey lets catch up to exchange views Designation: Executive Location: Gurugram Department: Sales & BD Experience: 3-5 Identify potential clients and develop strategies to increase banquet sales. Conduct sales calls, site inspections, and meetings with clients to understand their needs and promote the hotel’s banquet services. Develop and maintain strong relationships with existing clients to encourage repeat business. Work closely with clients to understand their event requirements, including weddings, corporate events, parties, and other special occasions. Coordinate with internal teams (catering, operations, and F&B) to ensure seamless execution of events. Prepare detailed Banquet Event contract and FP and communicate specific client needs to the relevant departments. Ensure a high level of customer satisfaction by providing personalized service and handling any issues or concerns promptly. Conduct post-event feedback surveys to gather insights and improve service quality.
We are all hearts for willful, cheerful, self-motivated individuals who want to grow together. We are operational in 2 cities currently with a vision of 100+ in coming 10 years. If you want to be part of this exciting and ambitious journey lets catch up to exchange views Designation: Executive Location: Gurugram Department: Sales & BD Experience: 3-5 Identify potential clients and develop strategies to increase banquet sales. Conduct sales calls, site inspections, and meetings with clients to understand their needs and promote the hotel’s banquet services. Develop and maintain strong relationships with existing clients to encourage repeat business. Work closely with clients to understand their event requirements, including weddings, corporate events, parties, and other special occasions. Coordinate with internal teams (catering, operations, and F&B) to ensure seamless execution of events. Prepare detailed Banquet Event contract and FP and communicate specific client needs to the relevant departments. Ensure a high level of customer satisfaction by providing personalized service and handling any issues or concerns promptly. Conduct post-event feedback surveys to gather insights and improve service quality.