Training and Development Head

Key Responsibilities:

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  Design and implement comprehensive training strategies for all departments.

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  Develop and manage training calendars, content, and modules for onboarding, skill enhancement, and leadership development.

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  Coordinate with department heads to identify training needs and performance gaps.

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  Lead a team of trainers and oversee their day-to-day performance and effectiveness.

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  Evaluate training effectiveness through feedback, assessments, and performance improvements.

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  Collaborate with external vendors or consultants as needed for specialized training sessions.

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  Maintain records of all training activities, attendance, feedback, and certifications.

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  Ensure compliance with regulatory and organizational training requirements.

Requirements

Qualifications:

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  Bachelor's/Master’s degree in HR, Education, Business Administration, or related field.

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  Minimum 5-7 years of experience in training and development, with at least 3 years in a leadership role.

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  Strong knowledge of training methods, adult learning principles, and e-learning platforms.

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  Excellent communication, leadership, and organizational skills.

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  Ability to manage multiple programs and prioritize tasks efficiently.

Preferred Skills:

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  Experience in retail, FMCG, or similar sectors.

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  Certification in Learning & Development or Instructional Design (e.g., CPTM, ATD) is a plus.

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  Familiarity with LMS platforms and digital training tools.

Benefits