Trade and Working Capital Solutions SaaS Technology Director

This is a key leadership position within the Trade and Working Capital Solutions (TWCS) technology team. Join an industry leader in the Trade Finance space, supporting global commerce for our customers as we invest aggressively to modernize our technology and innovate aggressively to ensure continued leadership as the global trade ecosystem rapidly evolves toward digitization. This is a new position that is focused on exploring the potential to offer existing TWCS capabilities to key partners and other banks in a Software-as-a-Service (SaaS) model. The role is 2-fold: Act as relationship managers for existing white label client as they expand and evolve their relationship with Citi. This includes managing key client technology stakeholders, providing end-to-end program management, and solutioning client needs across the Citi technology stack. Explore feasibility and business case for further monetizing TWCS IP through a more holistic SaaS model. About TTS O&T: The TTS O&T division focuses on providing innovative solutions in the Trade and Working Capital Solutions (TWCS) space. It aims to support global commerce by modernizing technology and ensuring continued leadership as the trade ecosystem evolves. Key Responsibilities: - Provide technology relationship management to existing client(s), including face-off to senior technology counterparts, SLA management, and negotiation of scope changes. - Manage end-to-end program for solution delivery, ensuring robust project planning, risk management, and testing. - Lead the modernization transition for clients and ensure a smooth migration to modernized services. - Address security aspects for current solution and potential SaaS model to meet the needs of highly regulated clients. - Utilize SaaS best practices to support existing clients and explore opportunities for monetizing TWCS IP. - Partner with stakeholders to identify market opportunities for future SaaS initiatives. Qualifications & Required Experience: - 15+ years in technology leadership roles. - Experience in managing technical client relationships. - Strong communication and presentation skills. - Experience in financial services, fintech, and/or trade and logistics preferred. - Experience leading a SaaS solution highly preferred. - Strong technology background including architecture, cyber-security, and agile delivery practices. Leadership Qualities: - Excellent communication and influence skills. - Ability to provide technical leadership in a matrixed environment. - Creative, energetic, and driven by achieving exceptional customer experience. - Intelligent risk-taker challenging the status quo. - Unwavering integrity and ethical standards. - Balanced decision-making and disciplined execution. - Outstanding leader able to create compelling vision and motivate teams. This job description provides a high-level overview of the role. Other duties may be assigned as required.,