Tpa claim (Hyderabad ) WFO

Job Title: CRM Helpdesk - Claim Processing Executive (Health Insurance Background)
Company: ICICI Lombard | Watch Your Health
Location: Hyderabad | Work From Office
Job Type: Full-time
Salary: ₹18,000 – ₹22,000 per month

About Watch Your Health:
Watch Your Health is a leading health-tech company leveraging technology and data analytics to empower individuals to take control of their health. We partner with insurance companies, health service providers, and corporates to deliver innovative digital health solutions that promote healthier lifestyles, disease prevention, and wellness management. At Watch Your Health, we thrive on innovation and data-driven insights to create impactful health engagement platforms. Join us to be part of a fast-growing team at the intersection of technology, healthcare, and wellness.

Key Responsibilities:

• Act as a CRM implant for claim support at client locations.
• Resolve customer queries regarding policy coverage and health claim processes.
• Facilitate claims app usage for submission and tracking of employee claims.
• Serve as a direct SPOC for allocated corporates via calls and emails.
• Collect and dispatch claim documents as per corporate requirements.
• Coordinate with internal claims units to ensure seamless cashless and priority processing.
• Stay updated with health insurance regulations to ensure compliance and accuracy.
• Maintain confidentiality of sensitive data and adhere to data protection guidelines.
• Travel twice a week between branches to resolve customer queries.

Requirements:

• Experience: Minimum 2 years in the Health Insurance Industry.
• Qualification: Graduation.
• Skills: Good English communication is mandatory.

How to Apply:
Share your updated resume at recruiter26@watchyourhealth.com or 7400103739

Job Type: Full-time

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

• Provident Fund

Work Location: In person