Tour packages sales Agent

Job description

We are looking for travel sales executive fresher or experience .

Duties

• Customer Assistance: Provide assistance and guidance to customers regarding travel plans, destinations, accommodations, and transportation options and converting them into revenue & Outstanding balance follow-up.
• Itinerary Planning: Create customized travel itineraries based on customer preferences, budget, and requirements.
• Cordination : Coordination with vendors to obtain best deal for client.
• Sales and Promotions: Promote travel packages, deals, and special offers to customers to increase sales and meet targets.
• Problem Resolution: Resolve customer complaints, issues, and emergencies related to travel disruptions, cancellations, or changes.
• Research and Knowledge: Stay updated on travel industry Price trends, destinations, regulations, and requirements to provide accurate information and recommendations to customers.
• Administrative Tasks: Handle administrative duties such as processing payments, maintaining records, and generating reports related to bookings and sales.

Skill required

• Customer Service Skills: Ability to provide exceptional customer service, address concerns, and ensure customer satisfaction throughout the booking process and beyond.
• Sales Skills: Proficiency in sales techniques to promote travel packages, upsell additional services, and meet sales targets.
• Attention to Detail: Keen attention to detail when processing bookings, managing itineraries, and ensuring accuracy in travel documents and arrangements.
• Computer Skills: Proficiency in using booking systems, online travel platforms, and office software for reservation management, communication, and documentation.
• Excellent Communication Skills: Clear and effective communication with clients to understand their needs and provide relevant information and solutions. Good communication skills in English & Hindi.
• Negotiation Skills: Ability to negotiate with travel suppliers, hotels, and airlines to secure favorable terms, rates, and packages for clients.
• Adaptability: Flexibility to adapt to changing travel trends, customer preferences, and industry regulations to meet evolving client needs effectively.

Salary, incentive and benefits

• Salary : Variable Commission pay-out system can earn between (Rs. 15,000/- to 22,000/-) per month as per skill and performance

Office working detail

• Work from Home
• 6 Days a week with 1 week off
• 9 am to 6 pm - 9 hrs a day

Job Type: Full-time

Pay: Commission pay as per performance Archived : its a variable pay-out system. The amount of monthly pay-out depends on factors such as bookings done for holiday packages, the total value of these bookings, customer - focussed parameters and adherence to processes. Apart from this, we regularly run incentive campaigns to enhance the overall benefits for you.

Benefits:

• Work from Home

Schedule:

• Day shift

Supplemental pay types:

• Commission pay

Work Location: Remote

Job Type: Full-time

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance

Work Location: In person