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Tools Architect

Tools Architect

LTIMindtree

0 years

0 Lacs

Hyderabad Telangana India

Posted:3 weeks ago| Platform:

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Skills Required

service development support design management onboarding offboarding

Work Mode

On-site

Job Type

Full Time

Job Description

Basic Fresh Service, Service now, SNAP Development skills
Incident support Team UATesting
Participating in discussions with Engineers and designing the Functional Design Documents such as Tech SOW document Management Announcement Solution Articles for SNAP product and processes Communications Resolving product process issues help identify solutions to problems handle all onboarding Offboarding issues resolution
Provide feedback from fields on process improvements User Account managements resolutions Help Champion Fresh Service
Process management Set up Calls for Demo Approvals and Go live etc
Calls for the Engineer helping the Team Track Fresh Service Tickets for Weekly updates and a POC for all HR Development support

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