Tools and Applications Specialist

Essential Hiring Skills

• Ability to apply and direct technology innovation, automation, and support technologists to reduce MTTR of BTR incidents.
• Able to manage a complete end to end customer experience, demonstrating mastery in the customers technology life cycle and business strategy.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience with ManageEngine OpManager, Firewall Analyzer, NetFlow, NCM, CheckMK, Smarts, and NMMI.
• Strong understanding of network protocols, firewall configurations, and network security principles.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Strong communication and documentation skills.
• Relevant certifications (e.g., CCNA, CompTIA Network+, etc.) are a plus.

Good to have Hiring Skills

• Connect
• Compute
• Secure Messaging
• Security

Responsibilities

• Develop and optimize E2E tools, frameworks and processes to support and diagnose highly performant platforms driving real time exchange trading engines.
• Configure and manage ManageEngine OpManager for network monitoring and performance management.
• Implement and optimize Firewall Analyzer for comprehensive firewall monitoring and analysis.
• Utilize NetFlow for detailed traffic analysis and bandwidth monitoring.
• Manage Network Configuration Manager (NCM) for network device configuration and compliance management.
• Support and configure CheckMK for comprehensive IT infrastructure monitoring.
• Implement and manage Smarts for network fault and performance management.
• Utilize NMMI for network monitoring and management.
• Monitor network performance, identify issues, and implement solutions to enhance network reliability and security.
• Develop and maintain documentation for network monitoring processes and configurations.
• Collaborate with the IT team to ensure seamless integration of monitoring tools with existing systems.
• Provide training and support to team members on the use of monitoring tools.
• Stay updated with the latest industry trends and best practices in network monitoring and security.
• Perform other duties as assigned by management.