Title Senior Associate, Billing

As part of MongoDB's mission to empower innovators and disrupt industries by leveraging the power of software and data, we are seeking candidates based in Gurugram for our hybrid working model. The Order to Cash team, a global team with locations in Dublin, Ireland, Austin, TX, and Gurgaon, India, is currently looking for a Billing Associate to join our high-performing and collaborative team. In this role, you will be responsible for monitoring and responding to queries in the Marketplace Billing inbox, both internally and externally. You will also support internal queries related to the finance review process and participate in finance reviews for all Marketplace opportunities across AWS, Azure, and GCP. Additionally, you will handle tasks such as cash application for current Marketplace disbursement reports, routing incoming orders for legal execution, and reviewing and approving sales orders. The ideal candidate will have a minimum of 2 years of experience in billing and order management, with experience in Marketplace Cloud Providers considered a plus. You should be adept at reconciling accounts, working through large volumes of orders, and completing tasks in a timely and accurate manner. Strong attention to detail, excellent customer service skills, and proficiency in Salesforce and NetSuite are also desired qualifications. Additionally, flexibility and adaptability in a fast-paced environment are essential, as well as intermediate to advanced Microsoft Excel skills. At MongoDB, we are committed to fostering a supportive and enriching culture for our employees. From employee affinity groups to fertility assistance and generous parental leave policies, we prioritize the wellbeing of our employees at every stage of their professional and personal journeys. If you are passionate about providing exceptional customer service, thrive in a dynamic work environment, and are looking to make an impact, we invite you to join our team.,