Job Title: Lead UI/UX DesignerLocation: Ahmedabad (On-Site)Experience: 5+ YearsSalary: Up to ₹16 LPA We are looking for a Lead UI/UX Designer with a strong passion for creating user-first, modern, and visually compelling digital experiences. This role offers the opportunity to lead high-impact, client-facing design projects (80%) and drive innovative internal design initiatives (20%). You’ll be responsible for overseeing the full design process—from discovery and ideation to execution and delivery. Key Responsibilities:Create responsive web and mobile designs focused on usability and visual storytelling.Develop wireframes, prototypes, and high-fidelity mockups.Define and maintain design systems, ensuring brand consistency.Collaborate with stakeholders to deliver intuitive user journeys.Stay current with UI/UX trends and tools. Required Skills & Experience:5+ years of proven UI/UX design experience.Proficiency in Figma, Sketch, and Adobe Creative Suite.Strong grasp of UX principles, responsive design, and digital design systems.Excellent communication skills and ability to present to clients.Ability to work independently and lead design discussions.Bonus: Basic knowledge of HTML/CSS or front-end development.

Position: Customer Experience Engineer (Ahmedabad | WFO)Experience: 2–4 Years We're looking for a proactive and technically skilled Customer Experience Engineer to join our team in Ahmedabad. The ideal candidate will provide application support, troubleshoot technical issues, and ensure timely resolution via ITSM/ticketing systems — all while meeting customer SLAs and satisfaction goals. 🔧 Key Responsibilities: Provide technical support and issue resolutionHandle tickets via ITSM and meet SLA targetsTroubleshoot using Linux, networking, and virtual environmentsMaintain documentation and RCA reportsEnsure a collaborative team environment✅ Skills Required: Application support experienceProficiency in Linux, Networking, and basic DB knowledgeStrong communication and problem-solving skillsPositive, customer-first attitude ⭐️ Nice to Have: RedHat / DB / Microsoft Admin CertificationsExperience with SLA, escalations, and time-series databases.

Job Title: Java DeveloperLocation: Ahmedabad, GujaratExperience: 5+ YearsCTC: Upto 18 LPA Key Responsibilities•Develop and maintain scalable web applications using Java 11/17 and Spring MVC.•Build and optimize RESTful web services and implement microservices architecture.•Work with AWS cloud services, ensuring smooth deployment, security, and scalability.•Design and develop interactive front-end features using JavaScript, React, HTML5, CSS3, and jQuery.•Implement Test-Driven Development (TDD) using frameworks like JUnit and Mockito.•Utilize Gradle or Maven for build automation and dependency management.•Ensure software quality through rigorous unit and functional testing.•Manage databases like MySQL and PostgreSQL to optimize data storage and retrieval.•Containerize applications using Docker for streamlined deployment.•Implement OAuth and Single Sign-On (SSO) solutions for secure authentication.•Follow SDLC principles and best practices throughout the development process.•Collaborate effectively with team members and stakeholders in both written and verbal formats.•Work in a fast-paced environment, managing multiple tasks and priorities efficiently. Required Skills•Strong proficiency in Java 11/17, including OOP, Collections, Exception Handling, and Multithreading.•Hands-on experience with AWS services (EC2, S3, Lambda, RDS, etc.).•Expertise in JavaScript and front-end technologies: React, HTML5, CSS3, and jQuery.•Familiarity with microservices architecture and Spring MVC.•Proficient in unit and functional testing frameworks (JUnit, Mockito).•Experience with build tools (Gradle, Maven).•Strong understanding of RESTful web services and GraphQL.•Experience with Docker for application containerization.•Knowledge of OAuth and SSO authentication methods.•Strong problem-solving abilities and attention to detail. Nice to Have•Understanding of UML and sequence diagrams.•Strong analytical and logical reasoning skills.•Excellent organizational skills with the ability to prioritize tasks effectively. What We Offer•Competitive Salary: Based on experience and expertise.•Career Growth: Be part of an innovative fintech company with immense growth potential.•Collaborative Environment: Work in a dynamic, fast-paced, and forward-thinking team.•Learning Opportunities: Access to continuous professional development and upskilling resources.Join us and be a key player in shaping the future of fintech!

Position: Procurement & Supply Chain Executive / Operations Executive Experience: 2–3 Years Location: Pune (On-site) Job Summary: We are looking for a proactive Procurement & Supply Chain Executive / Operations Executive with 2–3 years of experience in procurement, vendor management, and supply chain operations, preferably in the electronics manufacturing sector. Key Responsibilities: Raise POs for machines, raw materials, and components. Understand technical specifications of electronic/mechanical parts. Coordinate with vendors for timely procurement and deliveries. Negotiate prices and finalize supply terms. Manage documentation for imports, exports, BOE, and shipments. Maintain stock records for raw materials, WIP, and finished goods. Plan production and dispatch schedules based on demand. Ensure documentation compliance for inventory and transactions. Collaborate with accounts for invoice and payment processing. Requirements: Education: MBA in Operations / BE in Electronics / DME Experience: 2–3 years in procurement/supply chain (electronics preferred) Key Skills: Strong knowledge of procurement and supply chain processes Vendor coordination and negotiation skills Familiarity with electronic and mechanical components Experience in import/export documentation and logistics Proficiency in MS Excel, Google Sheets, and ERP systems Excellent communication, multitasking, and time management skills Ability to work independently and maintain confidentiality Show more Show less

Position: Quality Assurance Engineer Location: Ahmedabad (On-site) Experience: 3–5 Years Key Responsibilities Perform manual and automation testing to ensure product quality Develop and maintain test cases, plans, and scripts Conduct functional, regression, integration, and performance testing Identify and track bugs using tools like JIRA or TestRail Collaborate with dev and product teams to align on requirements and fixes Work with CI/CD pipelines and contribute to automation testing Validate networking-related features and ensure ITIL/ITSM compliance Analyze logs, support root cause analysis, and suggest improvements What We’re Looking For Bachelor's/Master’s in Computer Science, Engineering, or related field 3+ years of QA experience, preferably in ITSM or networking products Strong understanding of manual testing, bug tracking, and agile processes Basic experience with APIs, SQL, and performance testing tools like JMeter Familiarity with tools like Selenium, Postman, Appium (a plus) Knowledge of networking protocols (TCP/IP, DNS, DHCP, VPNs, SNMP) Exposure to CI/CD pipelines and scripting in Python, Java, or JavaScript Show more Show less

Job Title: Lead UI/UX Designer Location: Ahmedabad (On-Site) Experience: 5+ Years Salary: Up to ₹16 LPA We are looking for a Lead UI/UX Designer with a strong passion for creating user-first, modern, and visually compelling digital experiences. This role offers the opportunity to lead high-impact, client-facing design projects (80%) and drive innovative internal design initiatives (20%). You’ll be responsible for overseeing the full design process—from discovery and ideation to execution and delivery. Key Responsibilities: Create responsive web and mobile designs focused on usability and visual storytelling. Develop wireframes, prototypes, and high-fidelity mockups. Define and maintain design systems, ensuring brand consistency . Collaborate with stakeholders to deliver intuitive user journeys. Stay current with UI/UX trends and tools . Required Skills & Experience: 5+ years of proven UI/UX design experience. Proficiency in Figma, Sketch, and Adobe Creative Suite . Strong grasp of UX principles , responsive design , and digital design systems . Excellent communication skills and ability to present to clients. Ability to work independently and lead design discussions. Bonus: Basic knowledge of HTML/CSS or front-end development. Show more Show less

Business Development Executive Experince: Fresher Responsibilities: Lead Generation: Identify potential clients and key decision-makers within target organizations. Conduct market research to understand industry trends and the competitive landscape. Utilize various channels, such as online research, networking, and referrals, to generate leads. Sales Strategy: Develop and implement effective sales strategies to achieve and exceed sales targets. Collaborate with the sales team to create compelling value propositions tailored to specific client needs. Stay informed about industry developments and adjust strategies accordingly. Client Relationship Management: Build and maintain strong, long-lasting client relationships. Understand client needs and objectives and provide customized solutions. Act as a trusted advisor to clients, demonstrating a deep understanding of their business challenges. Communication Skills: Clearly articulate the value proposition of our products/ services to potential clients. Communicate effectively with internal teams to ensure a smooth handover from lead generation to the sales closing process. Prepare and deliver engaging presentations to clients. Sales Metrics and Reporting: Track and analyze sales performance metrics to identify areas for improvement. Prepare regular reports on sales activities, progress, and achievements. Provide insights and recommendations based on data analysis. Show more Show less

Job Title: Territory Sales Manager - Industrial Solutions (Automotive, Abrasives, and More) Location: Ahmedabad, Gujarat, India Experience: 4-7 Years About the Role: We are seeking a highly motivated and results-oriented Territory Sales Manager to drive growth within the dynamic industrial landscape of Gujarat. This pivotal role will focus on developing and nurturing strong relationships with key accounts across the automotive OEM and Tier 1 sectors, as well as expanding our presence in the abrasive, welding rod, spray paint, and cutting oil industries. If you possess a proven track record in industrial sales and are adept at identifying and capitalizing on new business opportunities, we encourage you to apply. Key Responsibilities: Strategic Territory Management: Develop and execute effective sales strategies to maximize market penetration and achieve ambitious sales targets within the designated Gujarat territory. Client Relationship Management: Cultivate and maintain robust relationships with decision-makers at OEM and Tier 1 automotive customers, abrasive manufacturers, and other industrial clients (welding rod, spray paint, cutting oil companies). New Business Development: Proactively identify and pursue new business opportunities within the target segments, understanding their unique needs and offering tailored solutions. Sales Target Achievement: Consistently meet and exceed assigned sales quotas, contributing directly to the company's overall growth objectives in the region. Market Intelligence and Reporting: Gather and provide regular, insightful feedback on market trends, competitive activities, and customer needs to support strategic planning and product development. Preferred Skills and Qualifications: Demonstrable experience (4-7 years) in industrial sales , preferably with exposure to the automotive, abrasives, or related industrial sectors. Exceptional communication and interpersonal skills , with a proven ability to build rapport and negotiate effectively at all levels. Strong independent work ethic and excellent client relationship management capabilities. Ability to understand technical product specifications and effectively communicate their value proposition to clients. A proactive and results-driven approach with a strong focus on achieving sales targets. Familiarity with the Gujarat industrial market is a plus. Show more Show less

Job Title: Java Developer Location: Ahmedabad, Gujarat Experience: 5+ Years CTC: Upto 18 LPA Key Responsibilities •Develop and maintain scalable web applications using Java 11/17 and Spring MVC. •Build and optimize RESTful web services and implement microservices architecture. •Work with AWS cloud services, ensuring smooth deployment, security, and scalability. •Design and develop interactive front-end features using JavaScript, React, HTML5, CSS3, and jQuery. •Implement Test-Driven Development (TDD) using frameworks like JUnit and Mockito. •Utilize Gradle or Maven for build automation and dependency management. •Ensure software quality through rigorous unit and functional testing. •Manage databases like MySQL and PostgreSQL to optimize data storage and retrieval. •Containerize applications using Docker for streamlined deployment. •Implement OAuth and Single Sign-On (SSO) solutions for secure authentication. •Follow SDLC principles and best practices throughout the development process. •Collaborate effectively with team members and stakeholders in both written and verbal formats. •Work in a fast-paced environment, managing multiple tasks and priorities efficiently. Required Skills •Strong proficiency in Java 11/17, including OOP, Collections, Exception Handling, and Multithreading. •Hands-on experience with AWS services (EC2, S3, Lambda, RDS, etc.). •Expertise in JavaScript and front-end technologies: React, HTML5, CSS3, and jQuery. •Familiarity with microservices architecture and Spring MVC. •Proficient in unit and functional testing frameworks (JUnit, Mockito). •Experience with build tools (Gradle, Maven). •Strong understanding of RESTful web services and GraphQL. •Experience with Docker for application containerization. •Knowledge of OAuth and SSO authentication methods. •Strong problem-solving abilities and attention to detail. Nice to Have •Understanding of UML and sequence diagrams. •Strong analytical and logical reasoning skills. •Excellent organizational skills with the ability to prioritize tasks effectively. What We Offer •Competitive Salary: Based on experience and expertise. •Career Growth: Be part of an innovative fintech company with immense growth potential. •Collaborative Environment: Work in a dynamic, fast-paced, and forward-thinking team. •Learning Opportunities: Access to continuous professional development and upskilling resources. Join us and be a key player in shaping the future of fintech! Show more Show less

Job Title: Sales Admin / Ops Manager Experience: 3+ Years (BFSI) Location: Mumbai Employment Type: Full-Time About the Role: We are seeking a highly organized and results-oriented Sales Operations Manager with a strong background in the Banking, Financial Services, and Insurance (BFSI) sector. This role is ideal for a professional with 3+ years of experience who thrives in a fast-paced environment and is passionate about streamlining sales processes, managing proposals, analyzing data, and driving automation through cutting-edge AI tools. Key Responsibilities: Proposal & Bid Management: Lead and manage the end-to-end RFP, proposal, and bid submission processes to support sales growth. CRM Administration & Optimization: Maintain and improve CRM platforms (e.g., Salesforce, Zoho, HubSpot) to ensure accurate sales tracking, lead management, and data hygiene. Sales Analytics & Reporting: Analyze sales performance metrics, develop dashboards, and provide actionable insights to forecast and improve sales outcomes. Sales Process Improvement: Identify bottlenecks and streamline workflows by implementing efficient processes and AI-driven automation tools (e.g., chatbots, predictive analytics). Cross-Functional Collaboration: Partner with Sales, Marketing, Product, and Finance teams to ensure alignment on strategy, execution, and reporting. Market & Competitor Analysis: Monitor market trends and competitor strategies to support data-driven sales initiatives. Required Skills & Qualifications: Bachelor’s degree in Business, Marketing, or related field ( MBA preferred ). Minimum 3 years of experience in Sales Operations/Admin within the BFSI sector . Proven expertise with CRM tools like Salesforce, Zoho, or HubSpot. Strong data analysis and visualization skills using Excel, Power BI, or Tableau . Understanding of AI and automation tools in sales enablement. Excellent communication , interpersonal, and project management skills. Ability to manage multiple stakeholders and prioritize tasks effectively. Show more Show less

Position: Business Development Manager Experience: 4–8 Years Location: Mumbai Overview: We’re hiring a Business Development Manager to drive B2B sales for our cybersecurity solutions across sectors like BFSI. The ideal candidate has a strong background in IT or cybersecurity sales, excellent relationship management skills, and a proven ability to meet revenue targets. Key Responsibilities: Identify and close new business opportunities in cybersecurity. Build strong relationships with CXOs and IT decision-makers. Deliver presentations, proposals, and demos tailored to client needs. Collaborate with technical and marketing teams to align on sales strategy. Track market trends and provide feedback for product improvement. Requirements: 4–8 years in B2B tech or cybersecurity sales. Strong understanding of cybersecurity products (SIEM, SOC, IAM, cloud security, etc.). Excellent communication, presentation, and negotiation skills. Experience with enterprise and mid-market clients. Show more Show less

Job Summary: The Senior Accountant will manage accounting entries, maintain company books, handle financial reporting and analysis, prepare financial statements, and manage GST return preparation and filing, among other related accounting duties. This role involves working across various accounting functions including general ledger, AP, AR, fixed assets, and inter-company transactions. Key Responsibilities: Record journal entries and maintain ledgers for monthly, quarterly, and yearly accounting. Prepare and file GST Returns accurately and compliantly. Prepare year-end financial statements for Income Tax Returns (ITR). Coordinate taxation and accounting management with the external Chartered Accountant (CA). Generate and present reports to senior management to aid decision-making. Conduct financial forecasting and risk analysis. Monitor company spending and budgets. Manage email communication with various stakeholders. Manage accounts for specific assigned files (details below). Other related duties as assigned. Skills: 3+ years of Experience in Manufacturing industry. Strong numerical and quantitative skills. Proficiency with Tally Prime or similar accounting software. Excellent knowledge of practical application of accounting and auditing standards. Proficient in Microsoft Excel, PowerPoint, and Word. Ability to work independently, under pressure, and meet tight deadlines. Capable of working in a team or leading a team. Openness to challenging projects outside areas of experience. Proactive with the ability to take initiative. Show more Show less

Job Title: Business Development Manager – Secure Nexus Experience Level: 3+ Years Location: Mumbai Role Overview We are seeking a driven and experienced Business Development Manager (BDM) to lead growth efforts in cybersecurity products and services. This individual will be responsible for identifying business opportunities, building key client relationships, and positioning our cybersecurity solutions with BFSI institutions and new-age enterprises. Key Responsibilities 1. Sales & Business Development Identify and pursue new opportunities in cybersecurity offerings such as network security, endpoint protection, cloud security, and threat intelligence . Develop and implement sales strategies to meet and exceed revenue targets. Generate leads through cold calling, networking, industry events, and referrals. Deliver impactful presentations and product demos to prospective clients. Prepare responses to RFPs and develop tailored proposals for enterprise clients. 2. Client Relationship Management Build and maintain relationships with senior stakeholders including CISOs, CIOs, CTOs, and IT Heads . Conduct ongoing account management to ensure client satisfaction and foster long-term partnerships. 3. Market Intelligence & Strategic Input Stay informed on the latest cybersecurity trends, market dynamics, and competitive landscape. Translate market and customer insights into actionable strategies for business development and product refinement. 4. Cross-Functional Collaboration & Reporting Work closely with marketing, product, and technical teams to align go-to-market strategies. Provide regular updates on sales forecasts, pipeline health, and key performance metrics. Represent the company at conferences, trade shows, and industry networking events. Required Qualifications & Skills Education & Experience Bachelor’s degree in Business, IT, Computer Science, or a related field. 4–8 years of experience in B2B sales or business development in the cybersecurity or IT solutions space. Proven track record of meeting or exceeding sales targets in a similar industry. Experience selling to enterprise clients, new-age companies, and mid-market organizations . Technical & Sales Proficiency Solid understanding of cybersecurity solutions (e.g., firewalls, SIEM, SOC, endpoint protection ). Ability to explain complex technical concepts to non-technical stakeholders in terms of business value. Familiarity with sales processes, pipeline management, and CRM tools like Salesforce, Zoho, or HubSpot . Show more Show less

Position: AI Engineer – Data Conversion (Remote Opportunity) Experience: 5–7+ Years Location: Remote (Work from Anywhere) We're looking for an experienced AI Engineer to join our team and drive innovation in automating and enhancing our data conversion processes. This is a remote opportunity , allowing you to contribute from wherever you're most productive, while supporting sustainable and flexible work practices. What You Will Do: Research & Innovation: Stay current with the latest advancements in AI technologies, tools, and trends to continually improve and innovate our data conversion workflows. AI Model Development: Design and implement AI-driven solutions to automate and optimize core data conversion processes. Data Handling: Manage large datasets while ensuring data security, integrity, and privacy throughout the conversion pipeline. Secure Compliance: Build and deploy AI solutions that align with information security protocols and industry compliance standards. Testing & Validation: Rigorously test and validate AI models to ensure high accuracy, reliability, and performance. Documentation: Maintain clear and comprehensive documentation of methodologies, models, and deployment procedures. Performance Optimization: Monitor and enhance the performance of deployed AI models, including data aggregation and application scoring. Team Collaboration: Collaborate with cross-functional teams—data scientists, software engineers, and business analysts—to build scalable, integrated AI solutions. What You Will Need: Programming Expertise: Proficiency in Python, JavaScript/Node.js, and .NET Framework/Core (C#). ML Frameworks: Hands-on experience with TensorFlow, PyTorch, Keras, Scikit-Learn, and other machine learning libraries. Data Processing: Strong skills in data manipulation and analysis using tools like Pandas and NumPy, including handling unstructured data. Deep Learning Knowledge: Understanding of CNNs, RNNs, Transformers for tasks like NLP, image recognition, and more. Software Development Practices: Familiarity with agile methodologies, version control (Git), and DevOps workflows. Cloud Proficiency: Experience with cloud platforms like AWS, Google Cloud, or Azure for deploying AI solutions. System Design: Ability to architect scalable systems using APIs and microservices for AI integration. Analytical Thinking: Strong problem-solving skills and the ability to troubleshoot and adapt AI solutions effectively. Collaborative Mindset: Experience working with cross-functional teams to align AI solutions with business goals. Nice to Have: Experience in the Financial Services Industry and knowledge of compliance regulations. Certifications in AI/ML or related technologies. Familiarity with reporting tools such as Splunk, SSRS, Cognos, or Power BI. Show more Show less

We are looking for a dynamic and experienced Export Manager to join our team at our Hyderabad Head Office. The ideal candidate will have a proven track record in international sales and be capable of achieving a minimum export target of 10 containers per month. Key Responsibilities: •Drive international sales with a focus on achieving monthly export targets. •Identify and develop new markets, clients, and business opportunities across global regions. •Manage end-to-end export operations including documentation, logistics coordination, and client communication. •Negotiate and close deals with overseas buyers. •Maintain relationships with key international clients to ensure repeat business and customer satisfaction. •Coordinate with production, logistics, and finance teams to ensure timely delivery and payments. •Stay updated with international trade laws, export documentation, and shipping regulations. Requirements: •Proven experience in export sales (preferably in relevant industries). •Strong understanding of international trade, shipping procedures, and documentation. •Ability to consistently achieve high sales volumes (at least 10 containers/month). •Excellent negotiation, communication, and interpersonal skills. •Based in Hyderabad or willing to relocate to work from our Head Office. Show more Show less

Position: Head Regional Sales (API - Pharmaceutical) Experience: 15+ Years Job Location: Hyderabad - Work from Office Role Summary: The role is responsible for driving sales growth and managing key accounts within the assigned region. This role plays a crucial part in executing regional sales strategies, expanding presence, and fostering long-term relationships with clients. The candidate will lead the development of multi-year account plans, ensuring alignment with organizational goals while optimizing sales processes. Job Requirements: Educational Qualification: ▪ Graduate or postgraduate degree in life sciences related field ▪ Post graduate or Diploma in Sales or Business Management preferred Relevant Experience: ▪ 15+ years of experience in BD & sales, with 5-7 years as the Regional sales Head. Preference for candidates with Pharmaceutical industry experience. ▪ Proven track record of successfully managing various accounts. ▪ Hands-on experience working with multiple partners to resolve exceptions and negotiate best alternatives. Knowledge/ Technical Skills: ▪ Familiarity with the global pharmaceutical landscape. ▪ In-depth knowledge of the pharmaceutical manufacturing industry, including market trends, competitors, and regulatory environment. ▪ Familiarity with CRM tools and data-driven sales methodologies ▪ Excellent analytical and problem-solving skills. ▪ Strong negotiation skills & diplomacy ▪ Cross Cultural intelligence ▪ Extremely Fluent in English ▪ Preferred : Proficiency in multiple foreign languages. Key Responsibilities: 1. Strategy Planning & Market Expansion ▪ Design and execute regional sales strategies to strengthen existing in-market presence. ▪ Conduct in-depth market research to identify new opportunities & develop plan to tap the region. ▪ Build a detailed competitor intelligence framework to refine product positioning. 2. Customer Acquisition & Relationship Management ▪ Lead the development of multi-year account plans for assigned region, focusing on long-term strategic partnerships and revenue generation. ▪ Cultivate and maintain strong relations with key decision-makers in target accounts to drive sales. ▪ Connect with potential clients, carrying out negotiations, & closing deals with mutually beneficial terms. ▪ Serve as a trusted advisor to clients, anticipating their needs and ensuring exceptional levels of satisfaction, loyalty, and retention. ▪ Oversee strategic key accounts and proactively identify opportunities for up-selling. 3. Process Optimization ▪ Develop and implement best-in-class sales processes and analytics capabilities. ▪ Monitor market trends, competitive activities, and customer feedback for continuous improvement. ▪ Track sales performance metrics, analyse data, and provide insights to senior management. 4. Team Management ▪ Lead, mentor, motivate and develop a high-performing Sales team. ▪ Foster a collaborative result-driven culture, ensuring alignment with organizational goals and strategies. 5. Execution Excellence ▪ Excellent analytical abilities, with a track record of meeting targets under tight deadlines. ▪ Strong interpersonal skills with the ability to build to build & maintain lasting relations. ▪ Adept at communicating key messages clearly & effectively to cross-functional teams. Show more Show less

Job Title: Customer Service Manager – After-Sales Location: Bangalore, India Experience: Full-Time | 3–4 Years Overview: We are seeking a dynamic and customer-focused Customer Service Manager to lead our after-sales service operations across India. Based in Bangalore, this pivotal role will serve as the primary Point of Contact (POC) for all post-purchase customer interactions, driving satisfaction, loyalty, and long-term engagement. Key Responsibilities: Act as the central liaison for all customer communication after the point of sale. Respond promptly and effectively to customer service requests, ensuring timely resolution. Design and manage customer engagement strategies , including personalized communication and email marketing campaigns to promote services and collect feedback. Create professional, impactful email content for individual cases and mass communication. Monitor and enhance customer satisfaction , retention , and Net Promoter Score (NPS) . Lead, mentor, and support a team of customer service representatives and/or field staff. Collaborate with Sales, Operations, Logistics, and Technical teams to ensure seamless service delivery. Track service KPIs and provide regular performance reports to management. Handle escalations professionally and resolve complaints with urgency and empathy. Maintain accurate and up-to-date service records using CRM systems. Uphold service level agreements (SLAs) and ensure adherence to compliance standards. Key Skills: Strong interpersonal and communication skills (verbal and written) Proficiency in email marketing tools and CRM platforms Problem-solving , conflict resolution , and decision-making abilities Leadership and team management Analytical mindset with attention to service metrics and customer feedback Show more Show less

Job Title: Lighting Design Engineer Location: Hyderabad Experience: 6 Month - 1 Year About the Role We’re seeking a passionate and detail-oriented Lighting Design Engineer to join our team in Bangalore. This role is ideal for someone who enjoys blending technical expertise with creative thinking to deliver innovative lighting solutions across a range of projects—including residential, commercial, retail, and outdoor environments. What You’ll Do Develop lighting layouts and simulations using tools such as Dialux EVO , Calculux , Lumen Micro , and AutoCAD Prepare detailed BOQs , technical documentation, and presentations using MS Excel and PowerPoint Select and specify appropriate luminaires and lighting components based on design intent and project requirements Collaborate with clients, architects, and consultants to present concepts and align on design direction Coordinate with internal and external teams to manage specifications, approvals, and project milestones Participate in site visits to assess on-ground conditions and ensure design implementation What We’re Looking For Hands-on experience with lighting design software and a solid grasp of AutoCAD Clear, confident communication and presentation skills Strong problem-solving abilities and logical thinking A professional approach , with attention to detail and the ability to manage time and priorities A genuine interest in lighting as a design element that enhances architectural spaces Show more Show less

Position: Quality Assurance Engineer Location: Ahmedabad (On-site) Experience: 3–5 Years Key Responsibilities Perform manual and automation testing to ensure product quality Develop and maintain test cases, plans, and scripts Conduct functional, regression, integration, and performance testing Identify and track bugs using tools like JIRA or TestRail Collaborate with dev and product teams to align on requirements and fixes Work with CI/CD pipelines and contribute to automation testing Validate networking-related features and ensure ITIL/ITSM compliance Analyze logs, support root cause analysis, and suggest improvements What We’re Looking For Bachelor's/Master’s in Computer Science, Engineering, or related field 3+ years of QA experience, preferably in ITSM or networking products Strong understanding of manual testing, bug tracking, and agile processes Basic experience with APIs, SQL, and performance testing tools like JMeter Familiarity with tools like Selenium, Postman, Appium (a plus) Knowledge of networking protocols (TCP/IP, DNS, DHCP, VPNs, SNMP) Exposure to CI/CD pipelines and scripting in Python, Java, or JavaScript Show more Show less

Position Title: Software Engineer (Java) Location: Ahmedabad Experience: 1.5–4 years Position Overview: We’re looking for a skilled and enthusiastic Software Engineer (Java) to join our growing team in Ahmedabad. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving complex problems, and is eager to work on scalable, impactful software solutions. You’ll collaborate with senior engineers, contribute to innovative projects, and sharpen your skills in modern Java development practices. Responsibilities: Design, develop, and maintain scalable software solutions using Java. Apply core OOP principles and Java fundamentals (concurrency, error handling, logging, etc.). Build event-driven applications using Vert.x and implement Kafka-based messaging systems. Participate in debugging and optimizing multithreaded applications. Develop microservices and integrate with AWS (EC2, Lambda, S3, CloudWatch). Work within Agile teams and contribute across the software development lifecycle. Use tools like Git , Jenkins , and Maven for versioning and automation. Collaborate on API integration and apply modern architectural design practices. Requirements: Bachelor’s or Master’s degree in Computer Science or a related field. 1.5–4 years of experience in Java development. Solid understanding of OOP and design patterns. Familiarity with data structures, algorithms, and multithreading. Hands-on experience with Kafka and exposure to Vert.x is a plus. Experience with CI/CD tools and version control systems. Understanding of microservices architecture and AWS services. Strong problem-solving, communication, and teamwork skills. Show more Show less