Issue and reissue airline tickets using GDS systems (e.g., Amadeus, Galileo ).
Provide accurate fare quotes, itineraries, and travel information to clients.
Process refunds, cancellations, exchanges, and rebooking's as per airline policies.
Ensure all bookings are completed accurately and in a timely manner.
Coordinate with airlines and consolidators to confirm reservations or resolve issues.
Handle client inquiries via phone, email, or in person in a professional and courteous manner.
Maintain records of all ticketing transactions and customer communications.
Keep up-to-date with airline fare rules, promotions, and industry trends.
Support sales and customer service teams with ticketing and travel documentation.

REQUIREMENTS:

⦁ Diploma or degree in Travel & Tourism, Hospitality, or related field (preferred).

⦁ 1–3 years of experience in a similar role at a travel agency or airline.

⦁ Proficiency in at least one GDS (e.g., Amadeus, Sabre, Galileo).

⦁ Strong knowledge of airfare rules, ticketing processes, and airline procedures.

⦁ Excellent communication and customer service skills.

⦁ Attention to detail and ability to work under pressure.

⦁ Good organizational and multitasking abilities.

⦁ Fluency in English; knowledge of additional languages is an advantage.

Job Type: Full-time

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

Cell phone reimbursement
Flexible schedule
Internet reimbursement
Paid sick time
Paid time off

Schedule:

Day shift

Supplemental Pay:

Performance bonus
Quarterly bonus

Ability to commute/relocate:

Noida Sector 62, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Language:

English (Preferred)

Work Location: In person

Application Deadline: 26/07/2025

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