Ticketing Executive

• Female candidates

Job Summary:

We are looking for a reliable and customer-focused Ticket Counter Billing Staff to join our team. The ideal candidate will be responsible for handling ticket sales, processing payments, managing cash and billing records, and ensuring a smooth and efficient ticketing experience for all customers.

Key Responsibilities:

• Greet and assist customers at the ticket counter.
• Sell tickets using billing/ticketing software or POS systems.
• Issue receipts, maintain accurate billing records, and reconcile cash/transactions.
• Respond to customer inquiries and provide information about schedules, pricing, and services.
• Handle cash, card, and online payments securely.
• Resolve customer complaints or escalate them to supervisors when necessary.
• Maintain cleanliness and organization of the counter area.
• Prepare daily sales reports and submit to management.
• Follow company policies and adhere to safety and security standards.

Requirements:

• Minimum qualification: [12th pass / Graduate – specify your requirement].
• Basic computer skills and experience with billing
• Good communication and interpersonal skills.
• Attention to detail and accuracy in billing and cash handling.
• Ability to work flexible hours, including weekends and holidays.
• Prior experience in ticketing or customer service is a plus.
• Ticket Sales and Management:
• Selling various types of tickets (daily passes, season passes, etc.).
• Processing online and walk-in ticket purchases.
• Managing reservations and bookings.
• Issuing refunds or exchanges as needed.
• Customer Service:
• Providing accurate information about park attractions, shows, and events.
• Addressing customer inquiries, concerns, and complaints in a friendly and professional manner.
• Assisting guests with directions and navigating the park.
• Transaction Management:
• Accurately operating cash registers and point-of-sale systems.
• Handling cash, credit cards, and other forms of payment.
• Maintaining accurate records of transactions.
• Other Duties:
• Assisting with crowd control and line management during peak periods.
• Promoting park events and special offers.
• Maintaining a clean and organized ticket counter area.
• Following park policies and procedures.

Job Types: Full-time, Permanent, Fresher, Internship

Pay: ₹10,000.00 - ₹13,000.00 per month

Work Location: In person