Third Manager

In this role, you will be responsible for various aspects related to product management, customer service, processes, and people within the store. Your key responsibilities will include: - **Product Knowledge:** - Demonstrating a deep understanding of fashion and collections. - Conducting commercial analyses and providing relevant feedback to managers. - Performing competitor analysis and sharing insights with managers. - Monitoring store sales performance and effectively communicating it to the team. - Ensuring adherence to visual merchandising guidelines and maintaining image standards. - Constant replenishment of products on the shop floor. - **Fitting Rooms:** - Organizing merchandise in fitting rooms and returning it to the shop floor promptly and accurately. - Training team members on security procedures. - **Customer Service:** - Providing high standards of customer service. - Resolving customer issues promptly and efficiently. - **iPods:** - Utilizing iPods to drive additional sales and enhance the omnichannel experience for customers. - **Processes:** - Managing and participating in the delivery process and stockroom organization. - Applying internal procedures to control shrinkage and supervise inventories. - Supporting managers in all store operations processes and the use of RFID technology. - Actively participating in tasks to support the overall store needs. - **Till Supervision:** - Ensuring compliance with all till procedures. - **People:** - Welcoming and training new starters. - Training, developing, and motivating store staff. - Collaborating with managers on daily planning and task completion. - Providing constructive feedback to managers about team performance. - Participating in team meetings and employee development. - Ensuring staff well-being and compliance with Health and Safety regulations. - Managing store resources according to the company's sustainability policy. - Promoting diversity, inclusion, and the company's principles among team members.,