The Customer Success Manager (CSM) will be responsible for managing client accounts, ensuring seamless delivery of training solutions, and fostering long-term relationships. The ideal candidate will have experience in account management, strong coordination skills to align trainers with client needs, and a proactive approach to identifying growth opportunities. The CSM will also oversee the financial performance of accounts and handle day-to-day client interactions to ensure exceptional service delivery. ***In-office presence required after 4-5 months. Only apply if you are from Varanasi or can relocate.*** Responsibilities • Account Management: Serve as the primary point of contact for assigned client accounts, ensuring high levels of satisfaction and timely resolution of issues. Manage day-to-day client interactions, including scheduling, updates, and feedback collection. • Trainer Coordination: Collaborate internally with trainers to align their expertise and availability with client requirements, ensuring smooth execution of training programs. • Business Development: Identify and pursue opportunities to expand Svadhyay’s client base by pitching our services to new prospects and upselling to existing clients. • Financial Oversight: Monitor and manage the profit and loss (P&L) of assigned accounts, ensuring financial targets are met while maintaining high-quality service delivery. • Client Success: Proactively engage with clients to understand their evolving needs, recommend tailored solutions, and drive adoption of Svadhyay’s training programs. • Reporting & Analysis: Track key account metrics, prepare performance reports, and provide insights to improve client outcomes and internal processes. • Cross-Functional Collaboration: Work closely with sales, marketing, and operations teams to ensure alignment and deliver a cohesive client experience. Qualifications & Skills • Experience: Minimum of 3 months of work experience in account management, customer success, or a related role, preferably in the training, education, or service industry. • Communication: Exceptional verbal and written communication skills to engage with clients, trainers, and internal stakeholders effectively. • Relationship Building: Proven ability to build and maintain strong client relationships, with a customer-centric mindset. • Business Acumen: Strong understanding of profit and loss management and ability to balance financial goals with client satisfaction. • Sales & Pitching: Experience or aptitude for identifying business opportunities and pitching services to prospective clients. • Organization: Excellent time management and organizational skills to handle multiple accounts and priorities in a fast-paced environment. • Problem-Solving: Ability to anticipate challenges, resolve issues proactively, and adapt to changing client needs. • Tech Proficiency: Familiarity with CRM tools (e.g., Salesforce, HubSpot) and MS Office/Google Suite. Experience with training management platforms is a plus. Qualifications Bachelor’s degree in Business, Finance, HR, or a related field preferred. Professional negotiation etiquetes is a plus Preferred Attributes • Passion for the training and development industry. • Self-motivated with a proactive approach to identifying opportunities and solving problems. • Team player with a collaborative mindset and ability to work in a dynamic environment. Drop your resume and cover letter - @bhal@theodysvadhyay.co.in Show more Show less

NOTE - Only apply if you're ready to build from the ground up with a lean base, high commissions, and real equity upside. About Us Theody Svadhyay Trailblazer is reimagining training and development for the digital age. We deliver outcome-driven, modular learning for EdTech firms and corporate L&D teams—covering everything from AI literacy and cybersecurity to soft skills and leadership. With a lean model and growing demand, we’re tapping into the $326.8 billion global corporate training market and eyeing expansion across India, Southeast Asia, the Middle East, and Africa. The Role: Build. Close. Scale. We’re looking for a Chief Sales Officer who can own the sales charter from day one , drive revenue, and lay the foundation for a scalable sales machine. You’ll work closely with our founders to refine the GTM strategy, close mid-size to enterprise deals, and gradually grow a sales team. This is ideal for a hands-on leader who thrives in ambiguity, takes initiative, and wants skin in the game . Key Responsibilities Lead Sales Strategy & Execution- Roll out and refine our sales playbook targeting EdTech, IT, BFSI, and public sector clients. Identify quick wins and long-term growth opportunities. Build and Close Pipeline - Actively engage decision-makers (L&D Heads, HR, Product Leaders) through multichannel outreach and pitch modular training packages, subscriptions, or consulting bundles. Leverage Relationships- Use your existing network in the EdTech or corporate ecosystem to unlock warm leads and early traction. Optimize Sales Ops- Track pipeline metrics, test campaigns, and use lightweight CRM tools (HubSpot, Zoho) to iterate and improve performance. Hire & Scale- As revenue grows, bring on fractional reps or SDRs to expand reach without bloating fixed costs. Contribute to Global Growth- Shape our international strategy in Southeast Asia, the Middle East, and Africa using smart digital campaigns and local partnerships. What We’re Looking For 7+ years of experience in B2B sales, preferably in EdTech, L&D, SaaS, or HR tech Strong track record of closing mid-sized to enterprise deals (₹25L–₹1Cr+) Proficient in using CRM tools like HubSpot or Zoho to manage pipelines Confident in cold outreach, consultative selling, and building long-term client relationships Comfortable owning the entire sales cycle — from strategy to execution Excellent communication and stakeholder management skills Self-driven, entrepreneurial mindset — you take initiative and deliver without constant direction Bonus: Prior experience with LMS platforms (e.g. Moodle, Disprz) or training services Why Join Us? Ownership from Day 1 : You’ll shape the go-to-market and growth roadmap, not just follow it. Aligned Incentives : High commissions (5–10% of deal value) and generous equity ensure upside grows with results. Remote & Flexible : Work part-time to start, fully remote, and scale as the business does. Global Play : Help bring world-class training to India and emerging markets, where demand is booming. Mission-Driven : We’re not just selling courses—we’re equipping teams with the skills to thrive in the AI era. Compensation & Upside Base Salary : Modest, aligned with our current stage (discussed during interview) Commission : 5–10% of deal value ; no cap on earnings Equity : Meaningful future stock options tied to performance and milestones Show more Show less

We're Hiring: ETL Trainer (Remote – Weekend Training) Looking for an experienced ETL Trainer with 10+ years in Data Analytics to deliver remote weekend sessions (4-hour evenings). Must have hands-on training experience. Topics: ETL, SQL, Tableau, Gen AI, Python. Show more Show less

About Us Theody Svadhyay Trailblazer aims to create innovative solutions for the education industry across the globe. With over 50 partnering firms in education, Svadhyay is committed to promoting diversity and welcomes individuals from all backgrounds who are passionate about discovering new technology and creating impactful solutions. We are currently seeking a skilled and detail-oriented Accountant Intern to join our team and manage our Finance and Accounting operations. Please apply only if you are comfortable to commute to Office. Duration : 6 months Key Responsibilities: - Record day-to-day financial transactions in the accounting software. - Maintain accurate and up-to-date financial records. - Perform comprehensive accounting tasks using Tally software, including data entry, ledger maintenance, and generating financial reports. - Process invoices, receipts, payments, and other financial transactions. - Assist in preparing financial statements, including balance sheets, income statements, profit and loss statements, and cash flow statements. - Generate various financial reports for management review. - Help in analyzing financial data and trends. - Communicate effectively with internal teams and external stakeholders regarding financial matters. - Maintain organized and well-documented financial records for audit and reference purposes. - Reconcile bank statements and other financial statements regularly. - Monitor and report on company expenses, ensuring adherence to budgets and identifying cost-saving opportunities. - Stay updated with accounting laws and regulations, ensuring the company's practices are compliant. - Maintain and protect operations by keeping financial information confidential. Qualifications: - Bachelor’s degree in Accounting, CA intern, or equivalent accounting qualification. - Minimum 6 to 12 months of experience in an accounting role. - Strong understanding of accounting principles and practices. - Meticulous attention to detail and accuracy, with a willingness to learn and grow. - Proficient in MS Office Suite (Excel, Word). - Ability to work independently and as part of a team. Stipend: - 6k-8k (first 3 months) What We Offer: - Paid Internship - Letter of Recommendation - Exposure to a fast-paced and startup environment - Full-time opportunity post internship Please drop your resume on svadhyay.operations@theodysvadhyay.co.in

About Harmoné Harmoné was born from a deep commitment to addressing India’s mental health crisis, where stigma, a severe shortage of professionals, and limited access in Tier 2 and 3 cities leave millions underserved. Our mission is to bridge this gap with an innovative, AI technology-driven approach that resonates with the 18–35 demographic, from corporate employees to Gen Z. Current State: Harmoné has completed its Minimum Viable Product (MVP) and end-to-end Figma designs, with a fully designed user interface ready for implementation. We are now poised to develop and launch the mobile app, targeting a $2.8B digital mental health market by 2025. "We are seeking a skilled and connected Fundraising Broker to lead our fundraising efforts, secure critical capital, and create essential fundraising documents to scale Harmoné’s impact in the mental wellness sector." Your Role as Fundraising Consultant This is a high-impact role focused on driving Harmoné’s fundraising goals and preparing professional documentation. You will: Lead Fundraising Efforts: Manage end-to-end fundraising to secure ₹1.5 Cr in pre-seed funding via a SAFE , leveraging your network of angel investors, venture capital firms, and institutional investors. Create Fundraising Documents: Develop and refine key materials, including pitch decks, financial projections, investor memos, and term sheets, to effectively communicate Harmoné’s vision and secure funding. Forge Investor Relationships: Act as the primary liaison to build and maintain strong connections with investors and funding sources. Support Financial Strategy: Collaborate with the founding team to align fundraising efforts with Harmoné’s goal of developing and launching the mobile app. Drive Market Validation: Assist in pilot programs to establish product-market fit, ensuring investor confidence through engagement metrics. Deliver Results: Work independently to meet fundraising targets, providing regular updates to the founding team. Who We’re Looking For The ideal candidate will have: Proven Expertise: 5+ years in fundraising, investment banking, venture capital, or related fields, with a track record of securing significant funds. Document Creation Skills: Experience crafting compelling pitch decks, financial models, and investor materials tailored to startup fundraising. Extensive Network: Strong relationships with angel investors, VCs, or institutional funding sources, ideally in India or global tech/mental health sectors. Results-Driven Mindset: A proactive, goal-oriented approach to navigating fundraising challenges. Market Insight: Understanding of startup financing, market trends, and the digital health or mental wellness landscape. Commitment to Impact: Passion for supporting Harmoné’s mission to transform mental wellness for India’s 18-50 demographic. What’s on Offer Competitive Compensation: A generous percentage of funds raised as a commission. Impactful Role: Play a pivotal role in scaling a platform addressing India’s mental health crisis by enabling mobile app development and launch. Flexibility: Work remotely with a focus on outcomes, tailoring your approach to leverage your network. Opportunity for Growth: Potential for ongoing collaboration as Harmoné scales, based on performance. Location Flexible, with a preference for candidates with strong networks in major Indian cities (Bangalore, Delhi, Mumbai, Chennai, Hyderabad) or global startup hubs. Contact For inquiries, please contact Mr. Bhal Chandra Ram Tripathi at bhal@theodysvadhyay.co.in. Join Harmoné to drive our fundraising success, create impactful investor materials, and make a meaningful impact on mental wellness in India!