TERRITORY SERVICE REPRESENTATIVE (BIKERS)

As a Territory Service Representative (Biker), your role involves handling delivery and pickup operations efficiently. Here is a breakdown of your key responsibilities: **Delivery:** - Unload bags from the vehicle - Scan the shipments - Perform primary and secondary sorting - Outscan the shipments based on the delivery route - Deliver shipments to the package addresses only - Obtain acknowledgments from customers through a device (BYOD) - Update the correct status code for undelivered shipments at customer addresses - Receive training on the delivery process - Hand over COD amount to the supervisor on the same day - Hand over undelivered shipments to the supervisor - Maintain a proper dress code and carry field bags to all delivery points **Pickup:** - Follow the Standard Operating Procedure (SOP) for pickups - Ensure timely pickups at customer locations as per cut-off timings - Verify serviceable locations before pickup - Count the number of shipments at the customer location and obtain acknowledgments on the pickup sheet - Inscan the shipments at the office and handle Rapid entry - Perform primary and secondary sorting of the shipments - Complete the bagging process - Load canvas bags into the vehicle - Reach locations for timely connections Additionally, you are expected to adhere to the company's guidelines and maintain professionalism throughout your work.,