Territory Sales Manager-Generalist

Title: Territory Sales Manager Generalist

Introduction:

At Kohler Co., we are a leading global manufacturer in the plumbing industry, known for our high-quality products, innovative designs, and commitment to customer satisfaction. We are currently seeking a highly motivated and experienced individual to join our team as a Territory Sales ManagerGeneralist. In this role, you will be responsible for overseeing and driving sales activities within a particular geographical region. If you have a passion for sales, exceptional leadership skills, and a proven track record in achieving targets, then this opportunity could be perfect for you.

Job Purpose:

This role exists to achieve pre-set sales and revenue targets and goals in coordination with dealers and to develop product and brand image amongst retail and project customers in the assigned area.

Roles & Responsibilities:

Business Development and Sales

• Provide inputs to ASM to support strategic initiatives for achieving business targets from territory key accounts
• Communicate Kohler's value proposition to dealers, influencers, and end customers
• Stay updated on market trends, customer preferences, and competitor actions

Business Planning

• Support annual business planning by contributing territory-specific insights
• Cascade weekly dealer-wise sales targets and budgets
• Report and review dealer-wise achievements weekly and monthly

Market Expansion

• Identify and develop potential catchment areas for Kohler outlets
• Screen and finalize dealer prospects
• Oversee ACT approval, store layout, branding, and showroom openings
• Coordinate launch events and promotional visits

Relationship Management

• Conduct regular meetings with dealers, architects, interior designers, and plumbers
• Communicate new product launches and gather inputs for trade schemes
• Ensure timely delivery and resolution of complaints to enhance customer satisfaction

Efficient and Effective Dealer Operations

• Inspect dealer showrooms weekly for branding, product display, and design standards
• Perform weekly stock audits and ensure liquidation of slow-moving SKUs
• Train showroom staff on product knowledge and features
• Escalate dealer concerns and coordinate resolution strategies

Market Penetration

• Identify potential customers via influencers and ensure follow-ups
• Support lead conversion through dealer collaboration
• Execute timely and quality promotional campaigns
• Align execution of area plans with overall business goals

Order Generation and Processing

• Submit technical and commercial quotations
• Support negotiations and PO conversion
• Accompany customers for sample evaluations
• Coordinate with SCM for stock availability and delivery
• Handle shipment delays and initiate returns if needed

Skills and Knowledge:

• 57 years of sales management experience
• Strong communication, interpersonal, and presentation skills
• Self-driven, mature, and results-oriented
• Willingness to travel across the assigned region
• MBA in Sales/Marketing preferred or graduate with relevant experience