Tender Coordinator

Job Title:

Location:

Job Overview:

Tender Coordinator

Roles and Responsibilities:

• Analyze tender documents thoroughly to understand technical, commercial, and legal requirements.
• Coordinate the complete preparation, compilation, and timely submission of tenders (both online and offline)
• Prioritize tasks based on defined

  Priority 1 / Priority 2

  categories for efficient execution.
• Liaise closely with internal teams including Estimation, Technical, Sales, Finance, and Legal for required inputs and documentation.
• Ensure all tender submissions are accurate, fully compliant with client specifications, and professionally formatted.
• Act as the primary point of contact for clients during the tendering and post-submission stages.
• Handle client queries and provide required clarifications to maintain a high level of client satisfaction.
• Collect and document customer feedback on submitted proposals, pricing, and technical content for continual improvement.
• Follow up with clients on submitted tenders and quotations to track progress, feedback, and next steps.
• Escalate any delays or concerns to the management for timely resolution.
• Maintain structured records including follow-up logs, offer trackers, client interactions, and outcome reports.
• Assist in preparing internal MIS reports on tender submissions, conversion ratios, and client feedback trends.
  

Required Skills:

• Excellent verbal and written communication skills.
• Strong follow-up and persuasion abilities.
• Proficiency in

  MS Excel

  ,

  MS Word

  , and email drafting.
• Ability to

  multitask, prioritize

  , and work efficiently under pressure.
• Strong

  team spirit

  and a

  customer-centric

  approach.

Qualifications & Experience:

• Graduate in any discipline
• 2-5 years of relevant experience in tender coordination or sales support, preferably in fire safety, construction, or engineering industries.
• Familiarity with government and private sector tender portals is an advantage.