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Telus International!! Hiring For International Gaming Chat Process

Telus International!! Hiring For International Gaming Chat Process

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

TELUS International

0 - 3 years

3 - 4 Lacs

gandhinagar ahmedabad

Posted:1 day ago| Platform:

Apply

Skills Required

chat support international chat process international bpo gaming gaming process email process chat process

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Main Responsibilities

Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.
Exceed expectations on conversation quality, timeliness of responses and overall customer experience.
Assist customers with urgent needs and guide them to the best solutions based on their preferences and requests.
Build out customer knowledge bases to speed up and improve future replies.
Provides solutions and resolution resources for customer's problems.
Be accountable and responsible for the work you have to do.
Be proactive on sharing best practice and learning but also asking for help when needed.
Be able to perform un-biased needs assessment and design activities or projects.
Be a strong facilitator and proactively take any chance to develop your skills whenever possible

Contact Antara@7042566314

Preferred candidate profile

Graduate fresher with good English communication can apply
Experience into customer service in international chat/blended process
People with Gaming exposure and experience are preferred
Excellent English language skills
Flexibility and ability to improvise and adapt to new situations
UG/Graduates can apply.
Excellent communication skills
Should be comfortable working in 24*7 Working Environment
Rotational shifts & Rotational week offs

Perks and Benefits

1. Pick and Drop facilities.

2. Medicare Facility(free online consultation with Doc)

3. Variables based on performance

For more information, please connect with Antara@7042566314 or share the CV over antra.rawat@telusinternational.com or whatsapp @7042566314

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Telus International!! Hiring For International Gaming Chat Process